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Customer Ratings & Reviews

$229.99
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Customer reviews

Rating 4.5 out of 5 stars with 7081 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 7,081 reviews
  • Rated 4 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does and I love it. A bit pricey for what it is but it's getting plenty of usage out of me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great passive play!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home use with good WiFi. Seems weaker connection outside. Handles better than the switch due to the controller design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review for portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got it right on time but i don't think it is advisable to purchase it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Portal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device works really well but you do need a good strong internet connection for it to really function properly if your phone can do a good mobile hotspot at 5 Hertz then you should be fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas gift, but I’m sure it will be awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well done but WiFi lags even while near the WiFi box, great handle grip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be great with some work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of it but wasn’t always the smoothest gameplay. The battery life wasn’t the greatest either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Nice concept just not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t connect to the PS5 while in rest mode so kind of useless to have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the portal tried it out. It was cool just wasn’t working to well for me so I returned it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Updates

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful but needs some updates yet to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy ever! I love this device. Excellent quality and wonderful price. I also bought the warrenty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good for just unfortunately I haven’t received a proper working one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Fun

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that they added cloud gaming it’s definitely worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't have an opinion of it myself because it was bought for a friend. I do know my friend absolutely loves it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to buy it at Best Buy, the service is the best It’s so convenient and fun to play with your kids.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth the hype

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall build of the PS Portal was good quality for the price, however, it was very laggy despite being connected to strong stable internet (300 mbps+). After not being able to fix the issue, I had to return it because it remained the same.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it he got it and I believe he has left a review not sure why you are asking me as I don't think I have even seen it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my 14 y/o nephew. He screamed when he opened it so I think I did a great job lol

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not bad not good yet..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the feel and looks on this portal..but I’m experiencing a WiFi lag on streaming games..don’t get one if u have a week WiFi.. hope soon will gets an new update will solve the issue..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I Miss the PSP.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the PSP. It was a standalone product there's nothing wrong with the portal but it's not very efficient. You must have very good Wi-Fi and even then it's not very good with online games. The joysticks are extremely fragile I've already had to replace the portal once due to stick drift. I would not recommend this product.

    No, I would not recommend this to a friend