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Customer Ratings & Reviews

$229.99
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 7,082 reviews
  • Rated 2 out of 5 stars

    It's just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool and all but just not for me. You have to have a really good WiFi connection if you want to use this device at all. I had constant lag and bad visual quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this. Glad i was ble to get one!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will need a strong wifi connection to connect. Not able to play without your PlayStation being on. If you have the extra money and are limited on tv’s worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    playstation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what I have desired mostthanks to best buy I will have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fathers best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened up my living room while kids and wife take over my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s solid if you have a have a good internet connection.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay connected to Internet and when it does stay connected it's sooo slow. I regret buying it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device. Best Buy was great in fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it great value great purchase thank you

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Great idea, unusable in practice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want this system to work so badly but it’s just not usable. Ps5 with a high speed lan connection. Portable on high speed WiFi in the same room as the router. Consistent lost connection, unbearable lag in gameplay. It might work for games like the sims but if you’re trying to play anything competitive you’re going to be left very frustrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more. Impossible to find. My kid is going to love one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portal. Sometimes lags but qualirt is amazing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be returned. Even in my home where I have GIG internet, there is noticeable lag. This device cannot overcome the limitations of Remote Play. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraudulent Curbside Pickup With No ID Verification

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An item was fraudulently purchased through my compromised account and released at this Sherman Oaks Best Buy via curbside pickup. I did not authorize the purchase or pickup. After insisting on answers, I was told that for curbside pickup, ID may or may not be checked, per store policy. A high value item was handed to an unauthorized person with no proper verification. Very concerning security practices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    get one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it a little laggy here and there but nothing major

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a cool device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device as long as your internet is fast enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great the kids loves them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get you one or two lol, i preordered and they couldnt wait

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seal was broken.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from the Frederick, Md store and the seal was broken when I was ready to open it. I didn’t take it back to the store because I needed it. My advice to anyone buying, is to check the seals before taking it home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Streaming Game system!! Its ok with Hotspot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld accessory for the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for sharing the living room television!

    I would recommend this to a friend