Customer Ratings & Reviews

Massive upgrade compared to the backbone I had prior to this. Bigger than the original switch as well.

so far I love it price tag is a little high wish they would add a slot where you can put a little desk in it but. So far everything else is great is it only downside is you can't play it offline

Amazing hand held with online access to your PS5 but also with new update now I can just log in and access my library. If you didn't get it before, I would definitely get it now.

Kind of useless as I can't play it when I'm not connected to a PlayStation :(

Good screen quality and sound. Hooks right up with good internet. Only uses remote play not like a psp where it has its own games.

Great product, only problem is you need good WiFi for it

Not bad, its a little tough using the tiny joysticks. Also kinda sucks you have to leave the PlayStation on in order to use it; so if i go on a excursion overnight like a hour away i wont be able to use it unless i turn on my PlayStation before leaving.

Awesome handheld for the Ps5. Black model looks superior. I had a problem with shipping but bestbuy fixed it.

Love this PlayStation portal, it’s literally perfect for gaming when you don’t have a lot of time to actually sit down and play. It’s worked perfectly haven’t had any problems with connectivity wether at home or on the go. Would definitely recommend

It’s worth the hype. I travel a lot for work so before I wouldn’t use my PS5 as much. Now with the portal I can game everyday from anywhere that I am. My portal doesn’t glitch or loose it’s connectivity since I do have great internet connection.

It’s not a bad device, very sturdy and I like the large screen - I’m just not enjoying the user experience right now. The touchscreen buttons in particular I had the toughest time trying to navigate and had to look up on YouTube (thank goodness I’m one of many who had similar experience). The cloud streaming isn’t great and I know it’s in Beta so hopefully will improve.

Great device can’t wait for them to let us stream the whole ps plus catalog and I definitely would recommend to friends to get

Mines is lit. Not sure why people complain if you have terrible WiFi don’t even think about it. 300/400 mbs or more atleast. I wish resolution was 4k but it gets the job done.

My husband loves his new portal! He takes it on business trips and uses it on his breaks to keep himself busy.

This device is a truly exceptional accessory. I’ve found a drive to play my backlog of games since the portal makes playing games exponentially more convenient. Worth every penny.

Entertainment, comfortable to use, fast and durable loading

i mean it’s good if you don’t have a ps5 but if you do it’s kinda pointless in my opinion

I'm having alot of framing issues. Its really unplayable for me and my son. My PS5 is hard wired and I use it right next to my router but still have Problems!

I received the new PlayStation Portal and I love it as long as you have strong Wi-Fi you can play all of your favorite PS five games. The only drawback is the system has no Bluetooth aside from that great product.

I bought the portal on accident, when i realized i bought the portal i ask for a refund and the coustomer support agent told me my item has been refunded i even got my money back but it ended up getting delivered and i got charged for it. i decided to give it a shot and the first week it worked fine, i didnt expect nothing less or nothing more from this streaming device. but then the more i used it the more problems came with it. i wouldnt connect to my ps5 anymore and im always away from home so i cant just check on my playstaion, so it would end up not being used until im home but whats the point of playing while being at home i would rather play on the ps5. and this would happen very often its not just a one time problem. its honestly not worth it.