Customer Ratings & Reviews

Terrible product very laggy and takes forever to connect

Can’t be used unless your ps5 is on , can’t be used outside even if p5 is on. Can’t be used if on different WiFi from ps5. It’s literally just a controller with a screen.

This product arrived with the seals torn and box clearly already opened. Best buy refused to give a discount on this open box item and instead advised me to return it. I have 10 more days to return it and there is no stock kn stores to exchange it with and best buy was not able to reserve me one to swap with the used one they sent me. Absolutely ridiculous. 5 stars as I recommend this product but I don't recommend buying anything from Best buy, get it anywhere else if you can.

This was the remote play experience that I have been wanting. I have zero issues with lag or poor stream quality. Sure you can use your phone/tablet or PC to remote play but this is far more convenient for me. I can simply pick it up and start playing. The battery life is decent and about the same as a dualsense controller. The screen is bright and looks crisp. I was pleasantly surprised with the audio as well. I agree, this device isnt for everyone. But for me its perfect.

I waited quite a while for this release and it was a birthday gift to myself, but sadly I was disappointed. I had to return mine after the 2nd use. It won't turn on and it would not charge. I tried reaching out to Sony but never got a hold of any—queued 160th person in line. Also, I don't like the fact that my PS needs to be on, just so I can play (via wifi). So yeah, as much as a big PS fan. I need to pass on this one. Nothing beats playing on a 77" OLED TV.

I am disappointed that you can't play 1 person shooting games or certain games for that matter. This remote player is a waste. PSP I'm waiting for now. I rather be able to travel with my system handheld then carrying the whole system plus the remote portal.

I (32M) would recommend this thing to any of my friends especially Dads/new Dads. That is what I am now (humble brag) and obviously my gaming time is now limited. Not that I am huge gamer, mostly just Friday night sessions with the boys on Warzone/BF6. I bought the Portal for those little pockets of time in between feedings, naps, and everything being cleaned to play some single player storymode games. I read the reviews and would agree when trying BF6 online that there is a slight input delay. It's definitely still playable but even a simp like myself can notice it. (For the record, I have a big dog TP Link Archer Wifi router. My PS5 is not hardwired and running on the Wifi as well.) I've been playing RDR2, Hogwarts Legacy, Roadcraft, and GT7. It runs those games flawlessly. It is insanely convenient to be able to play those games on the couch, or in bed and not be tied down to my gaming station. I was looking at them when they went on sale for $179.99 but thought otherwise, because I am an idiot. Anyway, bought for full price a week after the sale.... $200 is still not a bad price for what you get, considering Scuffs and the hardcore Playstation controllers are the same price if not more. It is a perfect in between because I don't game enough to spend the money on a Steam deck (or travel enough) and I already have a PS5 to remote play from. I have not tried it away from home on a different Wifi network or on Playstation Plus cloud gaming, so take my review with a grain of salt on those aspects. The familiarity with the controller and a solid LCD screen makes this thing a sweet little weapon in the casual gamers hands. I'd give it a 4.5/5 because of the tiny input delay while trying to play a FPS online, but I also understand that for the price point, there is only so much tech/power Sony is probably willing to put into it.

I got the PlayStation Portable (PSP) for my son, and it’s been a fantastic purchase. It’s compact, easy to carry around, and perfect for gaming on the go. The graphics are surprisingly good for a handheld system, and the gameplay is smooth. He’s been enjoying classic PlayStation titles, racing games, and even watching movies on it. The battery life is decent, and we love that it can also connect to Wi-Fi for certain games and updates. It’s also great that it supports memory cards so he can store his favorite games and progress without worry. As a parent, I appreciate the durable design and the wide range of age-appropriate games available. It’s been a great way for him to enjoy entertainment responsibly, and it’s something we even play together sometimes. Definitely recommend it for kids who love gaming, especially if you’re looking for a reliable, affordable portable system.

Great device for handheld, on-the-go play. The controller feels comfortable and solid in the hand, and the screen looks amazing with vibrant visuals. Gameplay is enjoyable overall, especially when traveling or playing casually. Cons: Connectivity can sometimes be difficult to get working smoothly, and I do experience occasional lag during gameplay. That said, my Wi-Fi setup may be contributing to the lag, so results could vary depending on connection quality.

I bought this specifically for streaming from my PS5 so I could let the family use the tv and I could do my thing anywhere in the house I had wifi. While it's use is limited to PS streaming it works absolutely wonderful for my needs. I bought an open box and I definitely wouldn't pay full price for it. The 8 inch screen is perfect and is crystal clear. The sound quality is also excellent. I have had very few connection issues and that's only been due to the plaster walls I have or hiccups in my mesh wifi. I love the fact it's incredibly light and the battery life is amazing, easily 4 hours or so playing darktide.

I recently picked up the PS Portal, and I’m absolutely loving it! As a fan of portable gaming, I was excited to try out Sony’s take on a handheld device that works seamlessly with the PlayStation ecosystem, and it does not disappoint. The display is stunning—crisp, vibrant, and clear, making it ideal for gaming on the go. The controls are well-placed and feel comfortable in the hands, even during extended play sessions. The feel of the device is premium, and despite being compact, it offers an ergonomic design that’s easy to hold for long periods. One of the standout features for me is how effortlessly it pairs with my PlayStation 5, allowing me to stream games from my console in high quality with minimal lag. Whether I’m playing AAA titles or indie games, the experience feels surprisingly close to playing on a TV. The remote play functionality works flawlessly, and I’ve had no issues with connectivity, even when I’m a few rooms away from my PS5. The battery life is decent, lasting a few hours of continuous gaming, though it can vary depending on the intensity of the games you’re playing. The charging is also quick, which is convenient for short sessions. Overall, the PS Portal is an impressive device, combining portability with powerful performance. It’s perfect for gamers who want to keep playing when they’re away from their console. I highly recommend it to anyone looking to enhance their gaming experience on the go!

I have been waiting for a sony portable gaming device that fits in my grown up hands. Tge psvita was slmost goid enough but not quite right. This thing is great. It is lite weight and has a beautiful screen. Make sure you create a separate network on your router to connect both your ps5 and playstation portable to. This will help lesson the glitching that will sometimes happen. Network over crowding ( phones, tvs, ipads, computers, devices that use your internet) cause the speed slow downs and glitches. You shouldn’t experience this on a deficated network running top speed. Tye device is basically a dual sense controller with a nice sized screen where the touch pad woukd be. Its bigger and better thsn the switch 2 screen. I love Nintendo but tfe switch 2 is heavy ttats hard to hold for long periods. The portable beats the switch on comfort alone.

The PlayStation Portal is a device sorely needed by PlayStation. I’ve always wanted to make my system portable and the portal sort of does that. I chose the portal over a backbone because I wanted something aside from my phone that was dedicated to on the go gaming. The portal does that. It’s a pretty large device, but it does fit my hands comfortably. My hands are by no means huge, but I could see folks with smaller hands or kids struggling a bit with the size. The display screen is amazing; great clarity and graphics. The sound is just OK. It didn’t seem like Sony put much into the portal in the way of speakers. But I can hear everything. I don’t like that you have to either connect wired headphones or use Sony branded earbuds for sound if you want some privacy or not to disturb others. My biggest gripe is its ability to connect wirelessly. You have to have to have access to WiFi to use this device, which makes it difficult at times and only useable in certain settings. I’ve connected through my phone but that connection was not great so it as a truly portable device like the Switch is not happening. I did play at a hotel once and it worked just fine, so it does work. Funny thing is I’ve had problems connecting at home. It’s great if you want to be away from your system in a different room but I’ve noticed that my connection sometimes drops at home. The screen will lag and occasionally I’d have to reconnect to my PS5. That was crazy frustrating. All in all, for the price (I got mine open box and on sale) it’s worth it. Here’s a big warning. If you want to buy this, make sure you start downloading games to your system. It can only play the game that is physically in your PS5. So if all you use are discs, it can only play the disc that’s in your system at that time. I don’t like that, so I’ve started to download other games to the hard drive. Since it mirrors your PS5, you can get to those. Good product. Hopefully, they’ll make improvements over time.

I’m the target audience for this niche PS5 accessory — 1) handheld to hang with my wife while she watches bad TV shows like 90-day fiancee :) 2) device solely to play remotely from my PS5 because I prefer the compressed video via Wi-Fi to play my existing game library at good quality (without having to buy a new handheld device + new games). I’ve used remote via iPhone (wished for a larger screen) & Logi G Cloud ($100-150 more for apps / aging Android tablet I don’t want). This is straight forward, connects to my PS5 & replicates the experience on a handheld with great controls (+ haptic feedback) anywhere there’s a strong Wi-Fi. I have tested several single player sports games (NBA 2K24, Madden 24 & MLB The Show 23 + Gran Turismo 7) & best remote experience I’ve had to date. If experience remains the same ongoing, this is a Home Run for me (it’s target audience). For reference, my PS5 is connected via Ethernet to my LAN. I tested PSP at home Wi-Fi (great) & away using my iPhone as a hot spot (surprisingly good). If device not having bluetooth is a contributing factor, yay! (otherwise nay — can use built-in speakers, wired headset or proprietary wireless earbuds). Screen is very nice LCD, feels like OLED. Size a huge plus (8 inches). Used for 3-4 hours & battery 2/3 bars remain. Feels comfortable. Does not let you play PS5 video apps — ie Nexflix (just games). If you like PS5 remote play & want the best experience, this is for you. It’s the best for that. It’s a PS5 accesory just for that. This is my experience early on, user experience may vary depending on your Wi-Fi connection. Hope this helped those that are interested.

The PlayStation Portal is a good solution if you want to play your PS5 games on the go. The downsides is you need a decent connection to have optimal resolution or you may lose signal. I have lost signal in my own home despite having excellent signal and connection to both devices (PS5 & PSPortal) These aren't exactly a downside, but are quite the requirements. If you have those requirements, this is a good handheld PS5 game player. The screen is bright enough, the UI is decent (now), and the controller almost feels like a real DualSense controller. Battery life is acceptable and even good if you don't play with maximum screen brightness, as well as high volume. Which leads me to say the Portal does not support Bluetooth/wireless buds (except Sony's own specific Link buds) because of latency issues. When I got this, there was no cloud streaming, and no 3D audio. Now you can cloud stream certain games you have purchased without needing your PS5 to be turned on. For a device that is asking for $200, many of the features it has now should have been included at launch. Two years later, I think it finally does what it should have done when it was first released. I think it's worth the price tag now if you want to game on the go and have a good internet source to connect the PSPortal as it's required to use.

The PlayStation Portal works really well and makes it easy to play PS5 games anywhere in the house. The screen looks great, the controls feel just like a regular DualSense controller, and the setup was simple. The midnight black color also looks really clean and premium. Definitely a great accessory for PlayStation players.

This device is a game-changer for remote play. The DualSense features feel amazing, and the screen is crisp and bright. It's so convenient to play my PS5 games anywhere in the house without needing the TV. If you have a stable Wi-Fi connection, this is a must-have accessory!

The Portal is a great little device, even at home. Since mine arrived in early February, I’ve completed two long games because I can pick it up & play at any time. If I want to keep an eye on sports on the TV, I can still complete sidequests in big non-linear games. I can lay on the couch or in bed and play. If I go out of town for work, I can connect to hotel wifi and keep playing. Now there are caveats, of course. There is an expected and understandable lag which means it’s not ideal for something like, say, online fighting games. If your wifi signal is weak or goes out, you’ll also experience stuttering or a disconnect, though thankfully you won’t necessarily lose game progress unless your PS5 loses power as well. For me, I’ve found it invaluable in completing games like Yakuza that have loads of content, since I can play a little bit here and there without needing to be tethered to my big TV and AV setup. It’s never going to replace such a thing as the preferable way to play, but it makes a great companion. It’s even fairly comfortable to hold for long periods, since it’s just a screen wedged between a DualSense controller. The additional weight is noticeable, but I’ve spent 5-6 hours playing at a time and never felt any serious discomfort a little 5 minute break couldn’t fix.

This product was a great idea, relatively compact, high-quality, awesome display. I even loved the fact that it was based on the dual sense controller, but that is where the good news ends. Activity on this device is poor at best. I have 500mb Internet in my home. I sat on my couch, 5 feet from the Wi-Fi router and about 8 feet from the PS5, which was hardwired to the router and the lag made gameplay unbearable. It was even worse when traveling. I would leave in my PS5 turned on and connected to the Internet. And then try to connect from a remote location with equally fast Internet, and the device would barely connect much less be playable. I sincerely hope that Sony can’t get these connection issues worked out because this will be a great alternative to lugging my PlayStation around with me when I travel for work. All of this said, I must go back to the beginning and say that the build quality is exceptional, feels great in hand with a stunning display. Just needs better, connectivity and better support on the PlayStation network.

Sometimes I just want to lie in bed and play a game. Sometimes I want to play a game when my main TV is being used. For both cases, the portal is brilliant. I'm still shocked at the little amount of lag there is (tiny) and how good the screen looks. It's also lightweight and has good battery. I don't use it outside my house so it might be different in other scenarios.