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Customer reviews

Rating 4.5 out of 5 stars with 6481 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 6,481 reviews
  • Rated 4 out of 5 stars

    Great when it connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it connects to my ps5 it’s great but sometimes getting a connection is a pain. My home network is good and I am using the ps5 connection using Wi-Fi rather than wired connection, which I heard improves the connectivity. But yeah the cloud streaming is a game changer as long as you’re a ps plus platinum member. Solid to hold and use. The thumb sticks are a little higher than a standard dualsense controller so it takes some getting used to that, but overall a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While i wasnon the fence about purchasing the Portal, I’ve found myself playing my PS5 more than ever before. Having a wife and kids who are often in control of the TV in the main living room, this allows me to use my PS5 while the wife and kids are watching a show, movies, or playing on another video game console. Highly recommended. I would only suggest to pick up over having it shipped when possible because the 3rd party delivery service used is awful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing i just wish it did more or was a standalone device however i am enjoying ff tactics on it right now but it mostly stays tucked away however for the price you paid it does what it says and does it well and its super comfortable to hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I need to figure out how stop stuttering myself

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning to give 1 star for this product since the game just keep getting lag and stuttering even through my house is using 1g internet fiber. I read online and look through youtube just try to fix the lag but none of them is working. I was about to give up, but I found out that whenever I turn the TV that connect to PS5 the portal stop lagging and stuttering. This is for my case maybe it has to do with the HDMI cable, still I don't know why portal stopped stuttering when the TV is turn on. Therefore, what I did, I turn on TV for 24 hours a day and press Turn off Picture button. Now, I able to enjoy playstation portal wherever I go and play PS5 video game without getting lag or stuttering. If you high speed internet cable and PS5 connect directly to router or modern and still getting lag, you should try to turn on TV and see if the portal still getting lag. if it run smoothly when TV is turn on, maybe you should turn on TV and use off picture mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Portal Black Edition is honestly pretty awesome if you already own a PlayStation 5 and want to play anywhere in the house without hogging the TV. It’s not a full-on handheld like a Switch, but it does what it’s made for really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has been an awesome accessory device for me. I understand that not everyone is going to have the same experience due to different networking setups, but for mine, it has worked flawlessly. It's made me play my PlayStation way more helped me get even more value out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do not do reviews, but I absolutely love this device and the Midnight Black color! It is a great way to play your PS5 games in handheld mode and catch up on that nagging backlog. My PS5 console had been collecting dust recently due to my busy life schedule but since buying the portal I have not picked up my Switch 2 in days. I also love the cost of the device as well given how expensive gaming has become as of late.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Dad Time After the Kids Take Over the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the PlayStation Portal for myself after realizing the TV in my house is permanently claimed by my three kids. This thing has been a lifesaver. Setup was quick, and once it synced to my PS5, I was gaming from the couch, the backyard, or wherever I could grab a little peace and quiet. The screen looks great, the controls feel just like the DualSense, and it’s surprisingly comfortable to use for long sessions. Every now and then, it’ll lose connection to the PS5 or the image will get a bit pixelated, but it always reconnects quickly and keeps going strong. If you’ve got a full house and still want to squeeze in some gaming time without fighting over the TV, this little device is a game-changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable play no dislikes wish tge latency could be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good oroduct

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i can take it eith me anywhere i go and rins pretty smooth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using remote play, single player games work fantastic. No input lag or delays even when playing games several hundred miles from my ps5 as long as you have a fairly decent internet connection. There is input lag when playing online games, but that is to be expected. Cloud streaming is a great deal, especially since you don’t actually need a ps5 for that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly thought this was going to suck and i was going to return it after a day. Well I'm not ever returning it. If you have a good internet connection and ps pro it works amazing. Super impressed with this accessory to the PS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation portal

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the playstation portable is worth every penny i can use it when im at work or sitting at home on the porch it has no limits i took it from co to az i was able to play on the plane and when i landed in az i was still able to play in my hotel room with no issues at all the portal is cheap for only 200 in my opinion i love it so much it never leaves my side 10/10 its a great gift or even a nice little thing for yourself if you a gamer or even if you just wanna have fun and mess around on it every now and then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase in a while. So happy with how good it works and the big screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure about getting it after seeing reviews and used ones for sale. Peole have the wrong idea about how these works! It is not a game system by itself, it is just remote play and BETA cloud streaming! Plenty games to choose from on the beta to keep you entertained. Great for gaming away from home, at home, work, anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it depending on your needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment if you’re sharing a TV with family or not wanting to keep roommates up with the tv screen. Movers picked up all my stuff so currently using it as a standalone which is pretty nice with the selections available from the PS Plus subscription. But definitely prefer it with the PS5. The downside I feel is not having Bluetooth capabilities which maybe explains the price point. You can’t pair your gaming headphones with it even with an adapter. So if you’re wanting to have a reason to get the matching headset then sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient way to stream from the PS5 console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient way to stream from your ps5. This device allows me to play late and not wake up the wife and kids. A PS5 console is required to use this device and console must be in rest mode to turn on from the portal. The main gripe I have about the device is my hands cramp up from holding the portal after minimal game time, but I do not experience this holding the Dualsense. Also, the resolution is not as clean as playing from the actual console. This is expected since you are streaming from the console, but makes me wish I was playing on the TV instead for better graphical quality. All in all it is a very handy device and glad I made the purchase so I can stay up later to play BG3 with the bois.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thought of the handheld is great. Thought this would be a great way for my husband to play the playstation with the kids. However because they sync together, one or the other has to be played at a time. Would be much more pleasant to play if both could be played at the same time. If too faraway from the Playstation it lags as well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for handheld, on-the-go play. The controller feels comfortable and solid in the hand, and the screen looks amazing with vibrant visuals. Gameplay is enjoyable overall, especially when traveling or playing casually. Cons: Connectivity can sometimes be difficult to get working smoothly, and I do experience occasional lag during gameplay. That said, my Wi-Fi setup may be contributing to the lag, so results could vary depending on connection quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing games around the house if you don't want to move your console or someone else is using the TV. Does take some getting used to playing on it but you get used to it quickly. I do really like how they have the controller handles compared to other handheld consoles. I think that's what separates this from others.

    I would recommend this to a friend
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