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Customer reviews

Rating 4.5 out of 5 stars with 7003 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 7,003 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Love the idea, but it misses the mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of this product, however its not what I was hoping for. It is a great concept, similar to the steam deck, but it isn't quite there. It works pretty good around my house with my internet, however there is still input lag. At my house I tested the portal by playing madden 26 and Call of Duty Black Ops 7. Both games with great internet connection, I have input lag. My second test I spent some time at a relatives 7 hours away from my console. I experienced minor connection issues (took a little longer to connect than usual), lag, and still have the input delay. Now my relatives internet is not great, explaining the lag, but the input delay is what is lowering my rating. Despite being 7 hours away from my console or 2 feet away, the input delay seems to be the same. This product might not work the best for games like madden and Call of Duty, but those are the games I play. I would not recommend this product if you plan on using it for these games. Unfortunately, I don't know how well it functions with other games. Overall, I think this product could be great in the future with some updating. I look forward to an improved version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase. The product works exactly as described and feels well built with good quality materials. Setup was quick and easy, and I didn’t run into any issues using it. Performance has been smooth and reliable so far, and it does what I need it to do without any problems. For the price, this is definitely a solid value. I would recommend it to anyone looking for something dependable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal works exactly as advertised. Setup was fast, the screen looks great, and the controls feel just like a DualSense controller. With a solid Wi-Fi connection, gameplay is smooth and responsive. It’s perfect for playing PS5 games when the TV is in use. Highly recommend for PS5 owners who want more flexibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun with drawbacks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listing the cons first: - First and foremost, the most important thing, the Wi-Fi signal and input lag. You will always have some form of lag, no matter how good the Wi-Fi signal and your settings are. even though it’s very small, it is still there indeed. - To pick it back off the first one you cannot play competitive style games online and by that I mean, due to the input lag. Sure, it will work, but I don’t see portal players coming out on top. - even though the screen is a decent size, the The joy cons are considerably smaller than a PS5 controller giving you less surface area to grip your thumbs. The grip is smaller too. - The charging port, it’s integrated in the back of the screen and dented into the frame. It makes charging and unplugging with the supplied cable, not challenging, but not as easy. -you are unable to connect headsets, but the portal does work with the PS buds that came out recently. Now for the pros: - The first important pro for me was the amount of fun I had away from my console. Due to the first con, I was at home, but still had plenty of fun around the house. - It’s battery lasted a good 7 1/2 hours from a full charge. Brightness and volume were up so assuming it could last longer if those are taken into consideration. - My son dropped it from about 3 feet and I was surprised that it did not have any cracks or dents into the screen or frame. So it is somewhat durable. -it is in fact, fun using it with games that are single player, like God of war, and Spider-Man. In my opinion, and in this Review I give it Four stars and the reason for that is because the fun I had using this thing. If it wasn’t for that, it would be three stars because the portal is not needed by a true gamer where there is a lot to account for and this system has too many of those cons. But all in all, I still recommend it to those who are curious enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect device if your network is setup correctly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any review complaining about connectivity or latency issues and all due to an incorrectly configured network. With my PS5 hardwired via ethernet to my modem, and high quality router, and a low number of devices connected to my network’s 5 ghz band, this device is flawless. I love to game, but also don’t want to be cooped up in my office all the time. I can sit in the living room, be around my family, have some background TV on, and pop onto my PS Portal to play some games when we are all winding down. Extremely satisfied with this device. It’s lightweight, nice battery life, and a beautiful screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal is a comfortable, well-built handheld that streams PS5 games with a sharp 8-inch screen and DualSense-style controls. On strong Wi-Fi, it feels smooth and responsive, perfect for couch or bed play. However, it can’t play games locally, and performance drops on weaker networks. Audio options are limited.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The PS5 accessory I never knew I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of always playing my PS5 in front of the TV. This device fixed that. It is solid construction, well balanced, comfortable, lightweight and has a beautiful screen. Battery life is excellent and it comes with the Dual sense/haptic feedback we all love. $200 is a reasonable price (considering a Backbone is $100). I use this device a lot. I do need a hardwired connection before attempting to play it outside the home. Time will tell if the controller gets stick drift. 5 stars for now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect for gaming without the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the PlayStation Portal. The screen quality is excellent, the controls feel just like the PS5 controller, and gameplay is smooth with a good Wi-Fi connection. It’s perfect for playing while someone else uses the TV. Setup was fast and easy, and it works exactly as expected. Definitely worth it for PS5 fans.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PlayStation Portal: A Portable PS5 Powerhouse, But

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a unique device that aims to bring the full PS5 experience to your hands. It's not a standalone console, but rather a dedicated streaming device that relies on your PS5 for processing power. So, how does it hold up? Let's dive in. Positives: Portability: This is the Portal's biggest strength. Playing demanding PS5 games on a large, comfortable screen anywhere in your home or even on the go is a truly liberating experience. Streaming Performance: Remote Play works surprisingly well, with minimal lag and latency even on strong Wi-Fi connections. The visual quality is impressive, often indistinguishable from playing directly on the PS5. Controller Integration: The built-in DualSense controller feels fantastic, with all the bells and whistles like haptic feedback and adaptive triggers intact. It's a seamless transition from the standard PS5 controller. PS Plus and Premium Integration: Accessing your PS Plus and Premium library is easy and convenient, opening up a vast library of games directly from the Portal. Negatives: Limited Functionality: The Portal is purely for streaming PS5 games. It can't access other apps, media services, or even basic functions like web browsing. This feels like a missed opportunity for a more versatile device. Wi-Fi Dependence: Your entire experience hinges on a good internet connection. Even a slight dip in Wi-Fi quality can lead to lag and stuttering, making it impractical for offline use. Lack of Bluetooth Audio: Surprisingly, the Portal doesn't support Bluetooth headphones, forcing you to use the built-in speakers or a wired headset. This feels like a major oversight for a device focused on portability and convenience. Price: At $200, the Portal isn't exactly cheap, especially considering its limitations. This might make it a tough sell for casual gamers or those who already own a good tablet or phone for Remote Play. Overall: The PlayStation Portal is a technically impressive device that delivers the core PS5 experience on a portable screen. However, its limited functionality, Wi-Fi dependence, and lack of certain features like Bluetooth audio hold it back from being a truly must-have. If you're a dedicated PS5 player who values portability and have a strong internet connection, the Portal is worth considering. But for others, it might be worth waiting for a more versatile and feature-rich iteration in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    An Awesome Accessory

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are already in a PS ecosystem and you share a main TV with a spouse or roommate, the Portal is a great accessory. Allows you to access and play your console anywhere you have an internet connection and it works well. There is some latency that will be noticed on games that require lots of precision timing, but many many games work wonderfully on it. Sony also just updated the firmware to allow cloud streaming if you have the requisite PS+ Premium tier subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Playstation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is good but not for online game play as even with the best internet connection it will cut off stream.Also for people without P5 they can play stream games for about $18 or $20 a month only.The is nice details everything display is great batter last for about 4 to 5 hours so far since playing

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Soild on the go gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i can say about the ps portal, its good for casual on the go gaming. Story based games isnt too bad. If your looking for on the go competitive play type of experience this isnt it due the fact of input delay depending on your internet connection but most of the time itll be decent. Its a good streaming device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play on when away!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in my hands, lightweight, good grip, very nice display and graphics, same size of a PS4 controller just cut in half. Add a skin for greater grip and control. Plays really well at home on the internal wifi, plays well when away on a hotel wifi, just don't try to use a phone hot spot unless you don't mind lags in the video and a *massive* drain on your data plan. I tested on my phone with a 10GB data sharing plan and in 10 minutes had half a gig of data used, so the math means 200 minutes, which is about one night's worth of play. Really good value compared to other portable platforms, charges quickly and holds the charge well. Whatever you have on your home console is what you're able to play, even digitally downloaded games.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Do yourkids always use your tv?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have excellent wifi? And do you often find the tv your PS5 is connected to hogged by other family members? Then this is for you. I find that runs really well about 60% of the time where it's gorgeous and HD looking, about 30% of the time it runs well enough, and 10% it looks like a blurry drunken potato. Your wifi will effect this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Portal’s a win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro’s - Smooth streaming experience if you’re paying for it. Remote play works great. Screen is amazing. Much lighter than you’d think. Buttons and sticks feel great. Drawbacks - Speakers aren’t awesome. Sony not allowing traditional Bluetooth connection for wireless audio is dumb, especially considering their pulse options are terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    great device for on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i travel a lot for work and it is not always possible to bring the entire console query c me. being able to play playstation exclusives and utilize my playstation 5 while away from home has been an awesome experience. recent updates to this unit has also made it possible to cloud stream the available library that comes included with a PS Plus Premium membership, providing a more consistent quality than remote streaming, also making it so this unit can function as a standalone device without technically needing a PS5 to use, as was the cade prior. i give this unit an 8/10 rating for it's functionality, quality of build, and convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this because I have some games I like to play handheld, as they are easier to see. I love Stardew Valley, but I always feel like I'm squinting at the TV, and this makes it more enjoyable. I was a little worried about hand pain, as I do have hand and wrist issues, but it's surprisingly comfortable to hold and not too heavy. So I have no problem playing for hours at a time. You do need to have your PS5 on in order to use remote play, but they do offer an option of cloud gaming with one of the higher PS Plus subscriptions, so you technically wouldn't even need a PS5 at all if you decided to go for that option. Battery life could be improved, IMO. You get maybe 5 or 6 hours of play on one charge, which could be annoying if you're travelling. Overall, though, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My son loves it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the PlayStation Portal. It’s a great handheld gaming system, especially if you already own a PS5. The screen is beautiful, the controls feel just like a regular DualSense controller, and it’s super comfortable to hold for long gaming sessions. Being able to play my PS5 games from anywhere in the house is a huge plus. That said, there are a couple things to keep in mind. Your PlayStation has to be on (or in rest mode with remote play enabled), and your experience really depends on your internet connection. If you don’t have strong, stable Wi-Fi, it can get laggy and impact gameplay. With a solid connection though, it runs smoothly and feels almost like you’re playing directly on the console. Overall, if you have reliable internet and want flexibility to game away from the TV, the PlayStation Portal is definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Solid portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a father of two. My time on the TV is limited to when it's not showing Disney +. If your PS5 is connected to a wired network this device runs flawlessly. For my use case of being able to play my games in my house without using the TV this is perfect. Even considering the price of the PS5 it's still way cheaper than the new Legion GO and the flagship version of the Xbox ROG. It plays incredibly smooth, I haven't noticed a frame rate drop, and only the very rare drop in visual quality

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Handheld, only getting better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portal sometime last year thinking it would be a good device to have and use while kids or wife watched whatever shows they wanted. For the most part for the it performed fine. Some connection issues at times. I tried playing online game like Helldivers or Fortnite but the lag was a bit to much for it to maintain a stable connection. Even trying to play single player games it would struggle. Now my set up may not be the best; the router and WiFi is on the first floor at one side of the house while i usually played on the portal upstairs on the other side. Fast forward to today with updates from Sony the connection is much more stable. I can play anywhere in my house, i even took it to my in laws which is a good 30ish miles away and had a great connection. And this is all with playing/streaming from what’s on my PS5. I haven’t tried the cloud gaming yet. So i totally recommend this device. It’s only gotten better and i can see Sony keeping it updated for a while.

    I would recommend this to a friend