Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$229.99
Save $20
The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 7003 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 7,003 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Said no initially, Now yes!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first heard about this during the summer, I said there’s no reason for me to need or want one with my wife betting me I would. Fast forward to November, the Portal was released and I was recovering from surgery. I couldn’t go to my cave to play my PS5, and I suddenly realized a reason to want and need one. She won. After a pure stroke of luck, I managed to get one. It has linked easily to my PS5 each time I’ve turned it on and I have experienced very little lag, only an occasional hiccup when the internet traffic is high in my home, but no interruption to the overall gameplay. My main gripe is I’m old school so the majority of my games are disc based, meaning if I want to play NBA 2K, Madden, Spider-Man 2, etc., I have to go and insert the disc. However, that’s not the fault of the Portal. Download from now on! The screen looks very good in my opinion and any complaints are nick picky. The speakers are surprisingly good and louder than expected. Incidentally. I have a pair of Sennheiser headphones connected to a dongle and plugged into a port on PS5. When the Portal connects to the PS5, I turn on the wireless headphones and listen through them while playing. The wireless range has worked even with the distance between the rooms, so there is a workaround for lack of direct Bluetooth. 4 stars instead of 5 because there is a wealth of potential with the Portal, so Sony needs to stop playing with our emotions and come with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Pleasantly surprised

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the PlayStation portal for about two months now. I can honestly say that I love it. I had the backbone which I used with my phone, and this is 100 times better. The screen is large and has amazing picture quality. As large as it is, it doesn’t feel too big while playing it. I highly recommend this to anybody who wants PS five as a handheld. You have to link to your PS five to use it, unlike other handheld devices. But it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it does everything it states. It can be a little laggy from at the start but 98% of the time is great. Give a 4 star just because now having it I can see the potential of what it should do. If it had any kind of offline game storage, even if it was for classic games it would be amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation PSP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good graphics and awesome gameplay. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Surprised at how well it worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first that there would be lag because these work by essentially streaming the game however that proved to be very minor. I was surprised by just how little lag and how well it played. Bought it to take my gaming with me while I'm traveling and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    amazing console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a game-changer for both casual and hardcore gamers. With its sleek design and vibrant display, it offers a seamless gaming experience that allows you to access your entire library on the go. The intuitive controls and responsive gameplay make it easy to dive into action, whether you're at home or traveling.One of the standout features is the remote play capability, enabling you to continue your gaming sessions from anywhere. The rich audio quality enhances immersion, while the built-in voice chat keeps you connected with friends. Overall, the PlayStation Portal delivers an incredible blend of portability and performance, making it a must-have for any gaming enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Neat toy to take your PS 5 remotely … somewhat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice little luxury that is very much a nice-to-have, and not a critical item, but is a handy addition to the PlayStation ecosystem with the right setup. Use case for me is to accommodate some of the same use cases as Switch - take it in handheld mode when you want to do some casual gaming or grinding in a game while having the TV on (or when someone else does). Performance will very much hinge on your Ethernet/Wifi set up (best w/ Ethernet to PlayStation & strong WiFi signal w/ limited barriers between you & router). A twitch shooter might be tough to play remotely or in a far off room (manifesting as visual quality degradation), but a more casual game or grinding in Borderlands can be fine. As always with Sony, there are some quirky design decisions (volume buttons; hidden power button that ALSO needs a PlayStation button that doesn’t function as your main system’s PS button; no haptic press on screen - a virtual trackpad instead that requires new muscle memory to replicate a press on standard pad). BUT - if you’ve need to satisfy the itch to play in random spots in the house (within reason), it’s a neat little toy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says, convenient to use PS5 all over the house, controls are great, screen is great. Beware though, you cannot use streaming services on it, that is stated in places but easy to miss, still a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PlayStation Portable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5 portable game station because it gives me the freedom to play anywhere and anytime. The graphics are smooth, the games are exciting, and it keeps me entertained on the go. It helps me relax, escape stress, and enjoy my favorite titles without being tied to one place.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun to use

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and very sleek great especially on trips.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portable Fun

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for both local streaming on a ps5 wired to the router and also for cloud streaming. It works great for both. There is some lag but that is to be expected, it’s like playing a game at 30 fps. The video quality is good. The controller is good. The screen is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 4 out of 5 stars

    Great with a solid wifi connection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I’ve had a great time with this device. Pros: with my solid internet, I noticed little to no lag while playing games. Screen looks really good for an LCD. Ability to enjoy PlayStation games with all the DualSense features, and portability to play games throughout the house. Cons: Battery life is not great (somewhere around 2 hours), requires a solid wifi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps5 portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time Nice graphics Just dont like the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far superior experience than backbone which has vastly inferior controller functionality and whose screen is only as large your phone. Portal has a nice large screen, excellent size, ps style controls with smooth controller integration across both sides of the screen, and good battery life. Does require wifi to work although it need not be on the same network. In essence, think of this as the portable version of your Playstation, giving your ps5 similar functionality as a switch/2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Work great at home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is a great device to use when you want to game at home while the TV is taken, or you want to be able to play anywhere in the house. Although it works over the Internet, it can constantly lose connectivity with your console, requiring you to reset connectivity which would be a hassle when you're away from your home. Otherwise it works great, when it works.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last, great screen other than that awesome handheld

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A must buy for PlayStation owners

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've a PlayStation owner, this is a great addition. With the new firmware update that just recently happened, the update turns the portal into a true handheld gaming device. The 2 thing I don't like is that there is no web browser and it only supports certain Bluetooth earbuds. Sony to be exact. Other than that, I have no regrets in this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    High quality but restrictions make it fall short

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen size and controller design. But if it could ve used to stream from video streaming apps it would be amazing. Also add bluetooth so we can use the headphones of our choice. If this also had OLED and a brighter display, i would pay an extra $50 for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, potential to be great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased, I had read a lot of reviews and many were from people like me. I’m a parent of two young kids, so being able to sit in front of a TV with my system set up just isn’t in the cards right now, so I went ahead and got this. I do like it but there’s definitely room for improvement. I use a wired in ps5 but some games are tough to play due to lag input. It’s not my WiFi, my WiFi is consistently strong. Sometimes the screen glitches and it’s weird. Some games play perfectly. Oddly some online games play better than offline games. Battlefield plays perfectly. Ghosts of Tsushima plays great. MLB is hard, there’s definite lag between when you hit the button to when the action is performed. Madden mostly plays great. NHL is a mess. I don’t think it can handle that fast constant action right now. I hope it’s something they can patch. I have headphones that work but it seems like they only connect bc I have the dongle in the ps5. There’s somehow no Bluetooth on this thing which in 2024 seems wild. Battery life is pretty good. I’d estimate 4-6 hours per charge which is pretty good IMO. Feels like you’re holding a real controller. Gets a little heavy if you’re laying down holding it but nothing crazy. Overall a cool product that I hope continues to improve. Oh, one more thing, it’s sort of loud. You can really hear it working if that makes sense. Lots of clicks and buzzing at times. Is that normal?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Awesome product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of these for quite some time and with the new streaming ability it was time to purchase one. It’s a great addition to my gaming needs. The screen produces a gorgeous image. Works great on a WiFi signal. I will add I have not had any luck using my phones hotspot- but other than that I have no complaints.

    I would recommend this to a friend