Customer Ratings & Reviews

I brought this for my son for Christmas but this is something that you have to keep spending on.....you going to need wifi you also have to pay for the plus if you want more then nothing and access to your cloud....to sum it up costly but my son is happy so i guess its okay

Great device. Works extremely well as a portable gaming system, however, just make sure you have a strong internet connection. If that is weak the device does glitch, but I blame that more on the internet than the PS Portal device.

Yes, you're dependent on PS remote keeping a connection, but that isn't the fault of the controller. The controller itself has hours of enjoyment on a single charge if you can't use your TV. The only downside is the headphone selection you can use. You can't use regular bluetooth headphones or earbuds. You can either use the Sony PULSE devices that pair up easily, or connect a headphone jack wire.

A great product when I want to play PlayStation on the living room tv and my girlfriend wants to watch her shows at the same time. Before you buy though the product cast to your PlayStation so you’ll need good internet to use this product.

I love my PS5 portable game station because it gives me the freedom to play anywhere and anytime. The graphics are smooth, the games are exciting, and it keeps me entertained on the go. It helps me relax, escape stress, and enjoy my favorite titles without being tied to one place.

I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

The PlayStation Portal is a sleek, portable way to stream your PS5 games anywhere with strong Wi-Fi. Its crisp 8-inch screen and full DualSense controls feel premium. However, it lacks Bluetooth audio and only works via remote play—no cloud or native apps. Great for dedicated PS5 users seeking flexibility.

Best gift ever given. My little brother was stoked to have this game sent to him. He couldn’t wait to break it in while sitting on the toilet. Perfect for on the go gamers.

If you are already in a PS ecosystem and you share a main TV with a spouse or roommate, the Portal is a great accessory. Allows you to access and play your console anywhere you have an internet connection and it works well. There is some latency that will be noticed on games that require lots of precision timing, but many many games work wonderfully on it. Sony also just updated the firmware to allow cloud streaming if you have the requisite PS+ Premium tier subscription.

The portals design is light, product does not over heat and no does not make your arms tired from excessive game play. The battery could last longer, if you plan on playing out in public ensure to bring a battery pack as well. My game time is when the wife wants the TV for herself, screen protector and case applied before the kids got it.

This device is fun and useful, but also lacks in a few ways. You can't stream video/TV to it, and all the games are streamed so there's prone to be delay/lag and you can't play with no internet connection. But overall it's a pretty fun device, handy for traveling and gaming if that suits your fancy.

Fiance and I both got our own portals and it’s come in handy when trying to both game in the same room as we both have our own ps5s. It’s great that now we both can play our own games while watching a show or movie

has its limitation but awesome for what it is and for the price. highly recommend if remote play or gaming while family watching tv. more updates to come

Pros: Seamless Remote Play: Lets you stream your PS5 games anywhere with Wi-Fi without needing to tie up your main TV. Portable PlayStation Experience: Feels like a dedicated PlayStation handheld with DualSense controls, adaptive triggers, and haptic feedback. No Need to Buy Extra Games: Uses your existing PS5 library, so you don’t have to spend extra on new games. Instant Pairing with PS5: Super easy setup if you’re already in the PlayStation ecosystem. Best for Households Sharing a TV: Great if someone else is using the TV but you still want to play. Cons: Wi-Fi Dependent: No cloud gaming or offline play—needs a solid home Wi-Fi or fast internet to work well. No Native Apps: Can’t run games or apps like Netflix or YouTube natively—strictly for remote play. Battery Life: Around 4-6 hours depending on use—not bad, but not stellar. Limited to PS5 Owners: If you don’t already have a PS5, it’s essentially useless.

This device is a game changer for me. I am no longer stuckon the tv. I can play this wherever i want in my house and its so convenient if you have kids. You do need good internet for it to really work but once it does its great. You also need ps plus premium if you want to stream from their library or your digital library.

I purchased this game system for my nephew and he absolutely loves it. I truly love shopping at BestBuy Stores great products prices and customer service can’t wait for my next purchase thank you.

This is in no way an official song handbeld lime a psp or the ps vita but if does allow you to remote play your ps4/5 games as well as join the cloud streaming beta so yoh can play backwards compatible games from the premium plus catalog if you have a premium membership. The PS Portal connected to my internet with zero problems. There was an instance where it wouldn’t connect but after a restart of both the ps5 and the portal the 2 devices connected again no problem. The better your wifi is in your home or whatever wifi yoh connect to the better your connection will be. So far this device has been an awesome handheld for playing my ps5 games in different rooms in my house. I would definitely recommt this device to any gamer looking to lound around in different areas of their homes or even gojng on vaction. Its very reliable in the experience I’ve had with the device. I can only see this getting better with future updates. Hopefully Sony will add an update to allow gamers to use any future bluetooth headset but for now the only thing gamers can do it shell out another $200 for proprietary earbuds with the PS Link technology to easily allow a connection for audio and chat or use a 3.5 mm headphone jack. Either way, i trust song will listen tk its community and make the correct decisions to make the device better in the future. For now, it is what it is. A remote play device designed to exacltly that and does a great job of doing.

It excels as a high-quality remote play device with comfortable ergonomics and full DualSense controller features like haptic feedback and adaptive triggers. However, its primary limitations are its lack of Bluetooth audio support, reliance on your PS5 for local streaming, and the fact that it has no local storage and cannot play games offline. Recent updates have added cloud streaming and public Wi-Fi support, making it more versatile, but a reliable internet connection remains critical for a good experience

Best Buy provided the absolute best service and quality products, the team went above snd beyond to insure my product was ready for pick up and ready, the line was moving swiftly and everyone was professional, my son loved his Christmas present and haven’t stopped playing with it since we gifted it to him

I thought about getting this for a very long time but didn't because of the price because its honestly just a glorified controller with a screen but I ironically enjoy using it more than being glued to the coach. I even upgraded my data plan just so I can also use this on the go.