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Customer reviews

Rating 4.5 out of 5 stars with 7003 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 7,003 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is perfect if you want to play PS5 games away from your TV. The 8-inch screen looks sharp, and the built-in DualSense controls feel just like your console. Remote play works well with a strong Wi-Fi connection, and the new cloud streaming option is a nice bonus for PlayStation Plus Premium users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation portal has been a great buy. It's worth the wait. As far as it performance this product definitely worht it. Graphics are good. Speed performance is dependent on your wifi provider. The grip on it is quiet impressive given its size. Pretty sturdy. Feels quiet comfortable in your hands. Would recommend as a gift to your devoted gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Better than I thought but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works surprisingly well. With a 100mb/s connection at a hotel, I had very little issue streaming from the cloud (via ps+) and (when it worked) my ps5 at home. Battery life leaves a bit to be desired, but it's not terrible. I had issues with it initiating the connection to my ps5 at times, but this again was at a random hotel. Everything worked fine at home where my connection speed is up to 1gb/s. The black one looks so good too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Handheld Streamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two portals and enjoy the versatility to share space with my wife and kids. As a gamer with arthritis thanks to previous heavy labor jobs, the light weight of this device makes it very comfortable to use for long periods compaired to heavier standalone devices like a switch or steam deck. I give for 4 stars for ease of use because some users may need basic network setup skills to get eveything out of the portal. The speed of the network helps, but doesnt matter much. Users in a close community like an apartment or a condo might experience interference with other neighbors wifi, ruining the experience. A solution for this is to use an app like "wifi analyzer" to see if your wifi channel is shared with others and switching the router to an open channel. If the router automatically picks the channel a monthly reboot can help it select an open channel ensuring the best experience for the Portal and other devices on the network.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this project, it’s got great graphics and we love the size and capabilities. They only down side and the reason I didn’t give a 5 star rating is it seems to have trouble connecting and staying connected to the WiFi/PS5 at times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: great seem less display that lasts several hours, can access any digital game installed on my PS5 and any game disc that is in the disc drive at the time, acts as an additional controller for the PS5 its connected to. Cons: can take a little while to connect to the PS5 with a good Wi-Fi connection, does not allow to switch between profiles (even if multiple profiles are set up on your main console), does not allow other profiles to play on the main console while the portal is being utilized (may allow during multiplay, but I haven't tested this) Had I known the cons above going into the purchase I still would have purchased a d may have rated this higher. If they make new versions/releases of this device I'd love to see the cons improved upon. At this point, It's basically a remote play accessory that has a controller and screen. O would not let pay more than the retail price for this device ($199.99 at time of purchase)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Own it if you have a PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is Sony’s first-party Remote Play device designed for PS5. Vivid Screen: The 8" LCD screen is impressive, with vibrant colors and no smearing or ghosting. It’s larger than most phones and provides an excellent viewing experience for Remote Play. Built-in Controller: Unlike using a tablet with a separate controller, the Portal combines the screen and controller into one device. It feels familiar, with DualSense features like vibration and resistive triggers. The touch pad is replaced by a virtual version on the screen. Portability: The Portal lets you play PS5 games anywhere within your home. It strikes a balance between screen size and portability, making it convenient for gaming on the go. Limited Functionality: While the controls and screen quality are excellent, the Portal lacks media functions, Bluetooth, and a touch pad. Casual PlayStation gamers may find it limiting. In summary, if you want a dedicated Remote Play solution with a great screen and built-in controls, the PlayStation Portal is worth considering. Just be aware of its limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is one of the most underrated gaming devices Sony has released. It delivers a smooth, immersive PlayStation 5 experience without being tied to a TV, which is a game-changer for convenience and flexibility.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Ps5 mobile remote controler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present and my daughter loves it. She takes it EVERYWHERE with her. Its strong the mobility helps when im doing homework. That way i can sot her down and allow her to game while i do work. This is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS portal worth for PVE game play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I'm liking the all black look of it. Work well have to have a strong internet connection to make if feel smooth when playing. Don't recommend on competitive PVP games but definitely recommend for PVE and solo games when just relaxing or you want to be away from where you usually game and lay down and play instead

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    The product is great but the service is…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Portal and its portability. I hate that you HAVE TO HAVE IT CONNECTED TO YOUR PS5 and it’s not Cloud streaming(they haven’t ruled it out in the future). The Portal has a great display and uses same form factor of the PS5 Dualsense with the addition of a huge screen in the middle. I will say the Analog sticks are 1/3 smaller than the console DualSense though and that may be an issue to some. Now to the service…. Sony hasn’t released a patch or an update to support the bit rate of the Portal to match the console(understandable to a degree) so it causes an issue at times with gameplay and the mismatch bitrates. Lastly, the lack of update has made it somewhat of a paperweight in some cases. A lot of people play seamlessly but others aren’t so lucky because of the Portal disconnecting every 10 secs. It’s really a luck of the draw if it’ll work for you but if it does, it’s well worth it. If it doesn’t then you may want to return it or wait til a software update/patch comes to plug the holes. Great device. Just needs some TLC from Sony. They’ve been practically hush about it besides them being surprised it sold more than they originally thought

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great portable devise.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews and updates making this device a true portable. Great for my daughter away in college. At first it did not connect. Later to someone's advice I connect my PS5 to ethernet and it worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great purchase, WiFi only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is a great purchase if you want to still play in your house or if you have a lot of free time in another place that is not your house, the wifi only system is a bit of a bummer, but besides that, it is exactly what you want for mobile gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    PlayStation portal is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, really easy to connect and use. Graphics and handling is really good and comfortable, strong battery life and quick charging keeps me gaming

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Overall the best option for PS remote play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - The most ergonomic controller for remote play available. Very comfortable to hold and use for extended playing sessions. - Battery life is good - Screen quality is great though with minor caveat (see cons) - Overall build quality is good - Reasonably priced Cons - In the current firmware build, does not has the ability to turn on Playstation remotely (can only wake from rest mode) - In the current firmware build, does not support game streaming. - While the screen is great, but the screen finish is prone to reflection. I recommend using a screen glare resistant screen protector. - The analog stick is a bit more sensitive/loose than the standard DualSense, may take some getting used to. - Depending on the game and your network connection, may have minor delays/lags during gameplay (for me personally it was very minor). - If you are away from home, you will not be able to remote play physical games without the disc already in the PS5 console. Verdict - Recommend for those that would like to play PS5 around the house or remotely, especially for parents that needed to take care and watch the kids around the house. Despite the minor the cons, this is overall a very solid device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next level for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portal . Battery life is good games run smooth . What more can u ask for ,i think sony have nailed it with thw software updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Play station portal for the win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can’t I say about the PlayStation portal ever since I got it I’ve been enjoying the use of it and have been playing games nonstop. Great to use while others. Want to watch TV and I feel like having a game session and also awesome cook to take games on the road can’t say enough about how well the experience using the PlayStation portal and how awesome the stream part of gaming is the library offers plenty of awesome games I enjoy playing and really enjoy the operation of the system really can tell a quality product from a great company

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Old Kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful addition to our PS5 in which we are extremely happy with. it allows additional play from another room and enjoyment for the other players in the house. I’m so happy we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love the PS Portal’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this when I can sit the couch with my wife and daughter. I will say battery life is not great and the connectivity can get a little laggy but it is still fun!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it. Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I bought this and literally have not turned my tv back on. It’s so nice to be able to play Helldivers 2 in my hands. I have been having back problems so I can lay down and have the games on my PS5 in the palm of my hands. I only play a max of 4 hours so the battery life is great.

    I would recommend this to a friend