Customer Ratings & Reviews

The travel case is good and the protective wrap is fine but it makes it diffuse to charge the Portal on the charging station when it's on. Charging station seems to work decent enough as long as the Portal has solid contact with the adapter. Not a bad purchase.

The Sony handheld device is a plus. Its just a better way to travel without taking the entire game system with you. The size is good too. This is like alien technology. The charge lasts long but you must have good wifi for the best results. Im still learning how to use it so stay tuned for updates.

This is a great device to use when you dont want to turn on your TV and disturb family/roomates. It's super nice that you can go anywhere with it as long as you have a wifi connection and the PS app, though I definitely use it mostly at my home juat because its more convenient than the TV.

The Portal was exactly what I was looking for so I wouldn’t be restricted to playing where my PS5 was. Battery life could definitely be better and WiFi strength is a big part of if this product would be even useful. I needed to hardwire my PS5 to even use the portal reliably and there are still some dead spots where I get choppy connection. That’s not necessarily the portals fault but something to consider when buying this product.

I bought this for my brother for Christmas and he loves it. Now he can play his PS5 games anywhere in the house, allowing him to join us in the living room when we're watching something he's not very interested in. And he set it up quickly and independently.

This is great for when we want to play PS5 and the TV is busy or you just want to lay on the couch with it. I recommend using "performance" video settings in-game for a smoother display on the Portal. I'm looking forward to trying it with Sony's game streaming service. Fast internet connection required.

Works like a dream, now I get to actually play my ps5 since my tv is taken over by my 5 year old, and I can take it anywhere with wifi. Waiting for it to link each time is a little annoying but no way a detriment. The graphics are insane!

This product work pretty well as a streaming device especially now that you don’t need to be connected to a ps5. Games have occasionally crashed on me, which I’m unsure if it’s an internet issue or something on PlayStations end. Overall I’m pretty satisfied with it for the price.

I purchased this to play from the comfort of my bed when I don’t wanna be sitting next to my TV screen. So long as you have a strong Internet connection you will have no issues with game drops or graphics dropping resolution. If you are using this at home, you can use your Bluetooth gaming headset since they are connected to the PlayStation five. You can take this with you and use it with your hotspot but just know that I timed my hotspot data usage with this and saw that in 45 minutes of playing call of duty I burned through 5 GB of hotspot. You cannot use any Bluetooth device with this if you’re outside of the home however it does have the earphone jack and most gaming headsets have a headphone auxiliary connection. Do not listen to false reviews of people who do not own one. Those reviews are just speculation and assumptions. you can take this out of the house. The only thing you need to do is have the PlayStation on rest mode at all times otherwise you will not be able to turn it on remotely if your PlayStation is completely turned off which is OK with me since I like to leave it on rest mode at all times to download any updates that are available. Overall, I believe this is a good handheld device. If you do not want to be sitting in front of your TV screen or want to go anywhere outside of your home that has a solid Wi-Fi connection. This will work for you. If your phone plan has a lot of gigabytes of data for hotspot it will work for you too. I like this device a lot when setting it up I was a bit scared as the resolution looked pretty bad, but took a few minutes to go from 420 to 1080 P during initial set up. i never had any issues since. Trust me just purchase one you want regret it at 200 bucks this is a gaming device.

I love using this when I can sit the couch with my wife and daughter. I will say battery life is not great and the connectivity can get a little laggy but it is still fun!

Its mostly a great device but the Wifi antenna could be stronger. There can be a little lag at times even when connected to strong signal. If you are playing arc raiders or call of duty it might not be a true mobile solution.

Very well put together system. Graphics are good. Was worried about screen size but it’s actually a good sized touch screen which was a plus as well. Aside from needing WiFi to use it’s a great product. If you questioning rather you should purchase the PlayStation portal or not, my suggestion is to make the purchase.

I'm a father of two. My time on the TV is limited to when it's not showing Disney +. If your PS5 is connected to a wired network this device runs flawlessly. For my use case of being able to play my games in my house without using the TV this is perfect. Even considering the price of the PS5 it's still way cheaper than the new Legion GO and the flagship version of the Xbox ROG. It plays incredibly smooth, I haven't noticed a frame rate drop, and only the very rare drop in visual quality

My son loved his Playstation Portal remote player able to play with it on christmas day at every family member home this was indeed a great purchase. Also how easy it was to just pick up at BestBuy no holiday rush there fast and efficient great team at the 86th street location im Manhattan

Now that you are able to stream games directly onto the device, it makes this handheld worth it. This is more of a companion device. Battery life is decent. Great for single player games and not online multiplayer like Call of Duty.

My daughter was looking for a portable tool for playing her game. Now, she can be in the living room and not stuck in her room playing.

Customer service was great when ordering the portal, delivery was available to me at purchase and pick up fast. My kid enjoys the portal when away from home and while his roaming around the house.

I believe this device works perfectly for someone who has family/kids. Personally for me, I can't be in my gaming room all day when I have a wife & a kid. My wife & I co sleep with our son and it would be selfish of me to go to my gaming room everynight while my wife is stuck in bed with our son. There are times where my wife want's times for herself which mean I'll be putting my son to sleep instead of her. Now, there are a lot of people bashing on this device because you can already remote play with your phone/tablet and I've been doing that with my phone using the Backbone. Here are two things that I like about this PlayStation Portal over using a Backbone. 1) The screen size is bigger. My phone is only 6.3" so having that 8 inch is a plus for me. I personally don't care that the screen is an LCD that doesn't bother me at all. 2) Being able to use a Duelsense controller with all the heptic feed back is a plus. You don't get that feeling using a Backbone and to be honest. My hands gets fatigue afte about an house using a Backbone where else I don't get that using the Playstation Portal. Yes! you can connect your Duelsense to a tablet and get a bigger display than the PlayStation Portal, but you have to place your tablet on a table. You can't lay in bed with a tablet while using your Duelsense which is where this PlayStation Portal shines to me. IF YOU DON'T HAVE A FAMILY/KIDS THAN THIS DEVICE ISN'T FOR YOU. NO REASON WHY YOU WOULD WANT IT UNLESS YOU WANT TO.

Been wanting one of these for quite some time and with the new streaming ability it was time to purchase one. It’s a great addition to my gaming needs. The screen produces a gorgeous image. Works great on a WiFi signal. I will add I have not had any luck using my phones hotspot- but other than that I have no complaints.

Squeezing in some PS5 Pro-ing away from the living room is great for any middle-aged gamer. Instead of feeling like I occasionally hog the TV, couch, and living room just to notch another hour of 120 hour or so on FF7: Rebirth. Or play my backlog of great indie hits like Dredge or Disco Elysium, I can just remote play anywhere in my home—like in the kitchen with my coffee while the eggs and bacon are on the skillet, or at night in bed with Powerwash Simulator or Sea of Stars and tea to wind down. Like many Sony fanboys and fan girls, I was pretty skeptical the device would work better than trying to stream PS4 games to your phone some years back (Backbone, anyone?). No it’s not the Vita 2, but as someone who’s only ever owned the Vita and Portable handhelds back in the day, there’s something far more intimate about PS5 Pro-ing on a device inches from your face instead of on a TV on the other side of a room. Yeah, no worries about somebody cutting back and forth in front of your game during pivotal cutscenes you’ve literally spent 100s of hours and the better part of the year reaching. It’s laughable but last I heard, there’s still no Bluetooth support and no—Sony’s upsell with those expensive earbuds won’t get a nibble out of me. You also can’t watch YouTube on it or your other streaming apps. No web browser either. Its sole function seems to be making sure that Last of Us Part 1 and Sony’s other first-party titles like Spider-Man 2 run as smooth as possible on the Portal. Portal isn’t for everyone, but if you’re someone who finds it harder and harder to put in gaming time as you get older, the device is totally worth owning. It feels very sturdy, but its awkward shape has caused me to drop it once or twice by the handle. If you decide to plunge into the Portalverse, do yourself a favor and buy a hard case for the handheld. I imagine accidentally sitting on a Portal is not quite the same as sitting on your phone.