Customer Ratings & Reviews

I purchased the PlayStation Portal for my daughter's birthday, and I have to say, it’s been a game-changer for her gaming experience. From the moment she opened it, she was thrilled with the sleek design and the promise of seamless gaming access. Setting up the device was straightforward, and within minutes, she was ready to start playing. The remote play feature works incredibly well, allowing her to stream her PS5 games directly to the Portal with minimal lag.

I love it. I prefer playing the cloud streaming games from the PSPlus library than connecting to my system, but all in all this is a solid handheld.

PlayStation Portal is as comfortable to hold and use as the DualSense controller, and has the same haptic feedback and adaptive triggers of that controller. The lightweight design, ergonomics, and full DualSense experience are definitely highlights of the Portal. The 8" LCD screen is bright and vivid, and looks great for playing games. Though, many games seem to have at least some text that's a bit too small for that screen size, which might cause some eye fatigue (e.g. Disco Elysium's non-dialogue text). As a result, I found it more comfortable to play such games on the TV. Connection to PS5 (including waking it up from rest mode) felt seamless and sufficiently quick. I did not have any disconnection issues. One downside of the Portal is the extra latency it adds to controller inputs (measured as the time difference between changes on the TV screen and the Portal screen, using a 60 fps camera recording of both screens at once), which seems to be usually around 67 milliseconds (4 frames in 60 fps video), occasionally going down to 50 ms or so (3 frames). This is with a TP-Link Deco XE75 AXE5400 WiFi router with "optimized" channels, both PS5 and Portal "prioritized" on the router, PS5 wired to the router, and Portal connected to 5 GHz frequency WiFi network at 6 feet distance from the router. While the extra latency did not feel terrible, it was still noticeable for me in most games I've tried, especially when compared with playing directly on the TV. So, the latency might hinder players' performance in games that would benefit greatly from having quick reaction times or precise timing, like Returnal, rhythm games, and online competitive shooters, but it's probably fine for casual players, especially in slower-paced games. Another downside (at least with the current system software version, 2.0.6) seems to be the consistent and periodic micro-stutters or dropped frames (which last 2-3 seconds and happen every 10 seconds or so), to which some people are apparently less sensitive and therefore may not notice. Between those micro-stutters, updating of the screen actually felt as smooth as the TV screen and smoother than using Remote Play on some other devices (MacBook, iPhone, iPad). Hopefully, Sony can find a way to eliminate those micro-stutters in a future software update to further improve the Portal experience. The speakers sound OK for a handheld device. Though, they would sound even louder if they were directed toward the user (perpendicular to the screen) instead of upward (parallel to the screen) like they are now. The Pulse Explore earbuds do work well with the Portal. Charging the Portal using PS5's USB-A port has been somewhat slow (at a speed that would take around 3 hours to fully charge, though I never charged it from 0 to 100%). Also, the placement of Portal's charging port (behind its screen) makes it a bit hard to find and plug in the cable. It would be better if Sony at least made that USB-C port easier to see, e.g. by making its border a lighter color. The lack of support for PS+ Premium streaming or captive WiFi portal pages (for public networks) seem like weird omissions, as they would significantly increase the use cases for this device. Sony should really add those features in future software updates. And if they ever make a successor to this device, I hope they also add a couple of buttons on the back, which I missed when playing certain games (with jumping and dashing actions) after getting used to such buttons on the DualSense Edge controller. A larger-capacity battery with faster charging would also be a useful improvement.

Awesome device especially when you upgrade to the more expensive playstation just wish it was a little more durable only had it for about 5 months of actual use and my son used it and gave it stick drift.

It was A open box but in excellent condition being playing it pretty much every day works well with my setup.

As a customer, the PlayStation Portable delivered an incredible handheld experience. The graphics were outstanding, the game library was diverse and engaging, and the system felt premium and innovative. It provided console-quality entertainment on the go and remains one of my favorite gaming devices.

With decent wifi it is an excellent experience. Its overpriced but definitely an awesome experience. I purchase not regretted .An upgrade from the backbone.

Got this to be able to play the PS5 without taking over the TV. So my wife can watch her shows and I can play while still being in the same room. Picture quality is great and screen size works well for most games I have played. Need good internet for it to work.

If you've a PlayStation owner, this is a great addition. With the new firmware update that just recently happened, the update turns the portal into a true handheld gaming device. The 2 thing I don't like is that there is no web browser and it only supports certain Bluetooth earbuds. Sony to be exact. Other than that, I have no regrets in this purchase.

Tremendous deal on an open box item. Was in perfect condition and has worked as advertised. Absolutely perfect!

I absolutely love this device! The ease of use and the ability to play anywhere with an internet connection is a game changer

Was able to snag this during the holdiay deals and so far for it’s everything I expected and more. I had no idea I could also stream games from my library! It’s a great companion device as lokg as you have an internet connection you are all set to play a ton of games!!

I've been impressed with how well it works compared to the normal remote play app. Noticably smoother and having a full PS5 controller is very nice. Kind of need a premium subscription to take full advantage but I've enjoyed it so far.

A must if you get this is a solid internet network or don’t bother. But if you do, it’s a great device for playing games away from your PS5. And if you have the highest PlayStation Plus, you can stream games without connecting to your PS5. I love my Portal

It was hard to get, but I made it! This was a birthday present for my boyfriend. I got to pick it up before the day. It works perfectly fine as of now. We got a cover for it and a carry on bag. Quality of the screen is good. Just as advertised. He is very happy with his gift. (PS. its not scratched, it just has a cat hair LOL)

Great experience at Best Buy. The staff was helpful and knowledgeable, and they made sure I found exactly what I needed. Checkout was quick, prices were fair, and the store was clean and organized. I also appreciate the easy pickup and return process. Definitely recommend.

PS Portal: The Ultimate Handheld Gaming Experience The PS Portal is a revolutionary handheld gaming device that has taken the gaming community by storm. From its sleek design to its powerful performance, the PS Portal delivers an unparalleled gaming experience that sets a new standard for portable entertainment. #### Design and Build Quality The first thing you'll notice about the PS Portal is its premium build quality. The device feels solid and well-constructed, with a comfortable ergonomic design that makes long gaming sessions a joy. The vibrant 7-inch OLED display is a visual treat, offering stunning colors and deep blacks that make every game look its best. #### Performance Under the hood, the PS Portal is a beast. Powered by the latest custom chip, it handles even the most demanding games with ease. The load times are impressively short, and the gameplay is smooth and responsive. The device supports both Wi-Fi and 5G connectivity, ensuring that you can enjoy seamless online multiplayer experiences wherever you are. #### Game Library One of the standout features of the PS Portal is its extensive game library. It supports a wide range of PS5 titles, giving you access to some of the best games on the market. The backward compatibility with PS4 games is a huge plus, allowing you to revisit your favorite classics on the go. Additionally, the device supports cloud gaming, expanding your library even further. #### Battery Life Battery life is always a concern with handheld devices, but the PS Portal impresses here as well. With up to 10 hours of gameplay on a single charge, you can game to your heart's content without constantly worrying about finding a power source. The USB-C fast charging feature ensures that when you do need to recharge, you'll be back in action in no time. #### User Interface and Features The user interface on the PS Portal is intuitive and user-friendly. The integration with the PlayStation Network is seamless, allowing you to easily manage your game library, chat with friends, and access exclusive content. The device also features robust parental controls, making it a great choice for families. #### Conclusion The PS Portal is a game-changer in the world of handheld gaming devices. Its powerful performance, extensive game library, and exceptional build quality make it a must-have for any serious gamer. Whether you're at home or on the go, the PS Portal delivers a premium gaming experience that is second to none. If you're in the market for a handheld gaming device that offers the best of both worlds – console-quality gaming in a portable form factor – look no further than the PS Portal. It's not just a gaming device; it's a portal to endless entertainment.

This is a good product, but you need to have an extremely great internet service to use it. So, basically, you have to play next to your router what limited the places where you can use it.

Read the reviews and updates making this device a true portable. Great for my daughter away in college. At first it did not connect. Later to someone's advice I connect my PS5 to ethernet and it worked fine.

PS portal is alright if you know what you are buying, its generally not its own system it works off your PS5 at home, but recently there was and update that you can stream your digitally purchased games or the free games that come with PS plus so it does make it better how ever you always need an internet connection to use this no matter what....and you also need a internet connection where ever you are and your ps5 is in order to mirror your ps5