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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7135 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the device's overall performance, highlighting its top-notch picture quality and excellent screen clarity. Users also frequently praise the product's portability, solid battery life, and comfortable design. However, customers are negative about the connectivity features, noting that they could be improved. Additionally, some users have expressed concerns regarding occasional input lag during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,135 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Father’s Day, so that he could play games even when our kids are using his PlayStation. He loved it. It works great. The controller feels identical to the regular controllers. He ended up getting the earbuds as well and said they work perfect with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Overall the best option for PS remote play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - The most ergonomic controller for remote play available. Very comfortable to hold and use for extended playing sessions. - Battery life is good - Screen quality is great though with minor caveat (see cons) - Overall build quality is good - Reasonably priced Cons - In the current firmware build, does not has the ability to turn on Playstation remotely (can only wake from rest mode) - In the current firmware build, does not support game streaming. - While the screen is great, but the screen finish is prone to reflection. I recommend using a screen glare resistant screen protector. - The analog stick is a bit more sensitive/loose than the standard DualSense, may take some getting used to. - Depending on the game and your network connection, may have minor delays/lags during gameplay (for me personally it was very minor). - If you are away from home, you will not be able to remote play physical games without the disc already in the PS5 console. Verdict - Recommend for those that would like to play PS5 around the house or remotely, especially for parents that needed to take care and watch the kids around the house. Despite the minor the cons, this is overall a very solid device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Surprised by the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this, I'll be honest. When I first heard about Portal, I was like, "Just play on the PS5." But I also have kids who use the TV. It's actually nice to be able to play games while they're on the TV. PlayStation Premium also has streaming games, and that works beautifully on the Portal. I'm thinking about taking this with me while traveling to see how well the streaming works. The screen is very high quality. The audio from the device isn't spectacular, but it's better than the on-device audio of my Legion Go. It's hard to get good quality mobile audio and Portal's is acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    For around $199 (typical intro price) it’s a smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the PlayStation Portal Remote Player and I’m impressed overall, especially if you already own a PS5. The build quality is excellent: it feels like the familiar DualSense controller in your hands, with adaptive triggers and haptic feedback that bring the console experience into a more portable form. According to reviewers the controls are virtually no difference between the Portal’s controls and the PlayStation 5’s beloved gamepad. The 8-inch 1080p screen is crisp and sharp, and when your network is solid the streaming experience is very smooth (no noticeable lag for most games. That said, there are some caveats this device is not a standalone portable console it primarily works as a remote-player for your PS5 via WiFi. Some reviews point out that connectivity (especially WiFi strength router setup is key, and features like Bluetooth for wireless headphones are missing. In short if you want to play PS5 games in another room (or on the go, given you can connect remotely) and you already have the PS5 ecosystem, this is a great complement. If you were expecting a full handheld with its own library or lots of extra features, you might be a bit disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality very user friendly i would buy another one

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Finally it can go where I do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For travelers, this system FINALLY makes sense. When first released it just meant you could be in a room your system wasn't to play while others were maybe using the TV or the like. Now for those PS users for the upgraded PS membership you can cloud play certain games anywhere you have wifi. Not all games you own on cloud are yet available but many great ones are. Be advised despite what the store employee told me, you can not pull a game down onto the machine to use in airplane mode or the like. It's wifi cloud play only. With a good connection the games play smoothly. The screen resolution can be a little dark even with the brightness max'ed out. Also you might need to check with a YouTube video to learn the connection steps when trying to get on a hotel or airline wifi to play. If a website is needed to 'activate' a wifi connection there are added steps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 portal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for remote play. The PlayStation Portal is easy to set up and works smoothly with my PS5. The screen looks great, controls feel just like a DualSense, and it’s perfect for gaming away from the TV. Really convenient and well designed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Better than I thought but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works surprisingly well. With a 100mb/s connection at a hotel, I had very little issue streaming from the cloud (via ps+) and (when it worked) my ps5 at home. Battery life leaves a bit to be desired, but it's not terrible. I had issues with it initiating the connection to my ps5 at times, but this again was at a random hotel. Everything worked fine at home where my connection speed is up to 1gb/s. The black one looks so good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Love it. Worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. I bought this and literally have not turned my tv back on. It’s so nice to be able to play Helldivers 2 in my hands. I have been having back problems so I can lay down and have the games on my PS5 in the palm of my hands. I only play a max of 4 hours so the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great decision to purchase this item. I love my Playstation and being able to literally take it on the road with me is great. Works perfect with my cellular hotspot and all my games are available to me. Great graphics and the controllers also feel great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Does what it says it does

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get the best out of this device you need 2 things: 1. PS5 plugged into your router via Ethernet. 2. Good wifi signal. In my experience, you can play most games at full speed without any issues. It's great for 3rd person action games, RPGs, platformers, etc. I assume twitchy online shooter games are less-good compared to just playing them on a console. But this is a streaming device, not a portable console. The screen is nice and big - a big win if you're used to playing/streaming games on your phone. The controller itself is basically all the same tech from the DualSense controller. Your hands might get uncomfortable after a long play session. Not sure if that's from the added weight of the device or the ergonomics of the device itself. It takes USB-C and has a headphone port, which is more than you can say about most devices nowadays. People like to compare this to handheld computers that cost much more and take much more work to set up PS5 streaming. This is a no-frills streaming device that works right out of the box. It doesn't promise to offer more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Acces any where

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, accessibility any where great graphics

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 4 out of 5 stars

    PlayStation portal is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, really easy to connect and use. Graphics and handling is really good and comfortable, strong battery life and quick charging keeps me gaming

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that it promises, and nothing that it doesn't. Screen looks good, but is a little small for some games. WiFi connections are not great, and even with WiFi connected, sometimes will not connect to your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Like a Switch that can play PlayStation games.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to be able to play the PS5 without taking over the TV. So my wife can watch her shows and I can play while still being in the same room. Picture quality is great and screen size works well for most games I have played. Need good internet for it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    A very good product and excellent quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and you can take it everywhere Good good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Most definitely a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and smooth graphics and and an attention grabber when out and about, Big screen perfect for RPG Games and more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Pretty awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is perfect if you want to play PS5 games away from your TV. The 8-inch screen looks sharp, and the built-in DualSense controls feel just like your console. Remote play works well with a strong Wi-Fi connection, and the new cloud streaming option is a nice bonus for PlayStation Plus Premium users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PSP PS Vita Revival!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream, now I get to actually play my ps5 since my tv is taken over by my 5 year old, and I can take it anywhere with wifi. Waiting for it to link each time is a little annoying but no way a detriment. The graphics are insane!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not the Best Remote Play but the best Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Remote Play experience due to the controls replicating the PS5 dual sense. The Screen is bright and vibrant and even touch screen. Battery life if great although the charging is slow. As for Remote play connection and smoothness, it needs work and after 2 updates it's still not as smooth as using it on my iPhone.

    I would recommend this to a friend