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Customer reviews

Rating 4.5 out of 5 stars with 6997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 6,997 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device that allows gaming on the go. Very comfortable in hand and it’s lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 12 year-old for Christmas. He set it up all by himself using his PS4 account. As long as you have the Playstation subscription and WiFi, it works great!!! It even comes with a few Playstation classics, like Twisted Metal 3!!! Insane, I know!!! Reminded me of the old Sega Game Gear, but with a lot better graphics. LoL. Highly recommend for the casual gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Put your PS5 in your pocket.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal remote play is a game-changer for gamers who want the to play their favorite games from anywhere (you need WiFi connection) seamless connection between your console and device allows for high-quality gameplay without any lag (if you have high speed Internet). The user-friendly interface makes it easy to navigate and the customization options enhance the gaming experience. I highly recommend PlayStation Portal remote play for gamers looking to take their gaming experience to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect for remote play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally skeptical about it, because i had already tried the remote play features with my phone and tablet, and thought it was decent enough but the delay and lag was annoying. With this thing, as long as you have good internet and wifi, it actually does way better than i imagined it would. 200 bucks for a big screen and actual playstation controller grips, i will promote this thing anyday. I only wish i could upload a video to show the lack of delay and how responsive it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome way to play PS5 remotely

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal has been a great experience so far. The screen looks sharp, controls feel just like a real DualSense controller, and the Midnight Black color looks amazing in person. It’s very comfortable for long gaming sessions and perfect for playing around the house without using the TV. Setup was simple and performance has been smooth with a stable connection. Definitely recommended for PS5 owners.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice alternative for traveling for work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is a nice alternative to remote play for anyone that travels a lot or that have others in the house that might need to have the tv, although there are some issues connecting to hotel wi-fi, but with the recent update some of the issues should get fixed. It works really well with my cell phone hot spot on 5g network with some stuttering it feels comfortable on your hands. Definitely a nice accessory for gaming on the go if wi-fi is available and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for trips and long car rides (as long as you have a hotspot) Great battery life and comfortability

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I think its priced great for the quality. I do have some connectivity issues occasionally, but I think I need to buy a WiFi extendor for my basement as the PS5 is pretty far from our router. All in all it has worked great.. I probably have more screen time on this thing than my actual PS5 that's hooked up on the big screen downstairs.. the portability and convenience makes it way easier for me to actually chill and play at the end of the night.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    A great time, with a caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I was going to like the Portal at first, when I realized that this device was just for remote play and not one for streaming games or the like. But I quickly found myself really enjoying using it. The screen is awesome and great quality and the controls work wonderfully. I’ve been playing my PS5 so much more thanks to the Portal. That being said, you really do need to make sure you have access to great wi-fi or it won’t work at all. So, no playing on hotel wi-fi or at the coffeeshop, unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My honest opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my own review as a normal consumer. From the moment this was announced, I had no interest in it. I already own a Ps Vita and love it, but I wanted to be able to play my PlayStation anywhere, anytime. I couldn’t get to stream it on my Vita so the portal begun to make more sense to me and my needs. After watching so many reviews, good and bad, I decided to pre order it but ended up cancelling it. They release it and more reviews came in, a good mix of it, everyone was worry about using cellular and how good would it be not being close enough of the console. I decided to still get one but it was too late, it was sold out everywhere and scalpers were re selling for $500 bucks so I waited it out using HotStock and managed to get one off BB, and my first impression was, “wow this feels good”, plus the screen is amazing. It feels like a portal PlayStation, especially with the dual sense triggers, and feedback. Connection wise was a bit weird at first but I managed to connect to my 5G internet, and made sure my PlayStation was connected to the same network, also tried LAN and works but it kept getting disconnected for some reason, possibly my Ethernet cable is bad but I decided to go back to WiFi and once I connected both to the same network, I haven’t had any issues. I also learn to unplug the hdmi off my monitor and made my experience so much better. I have also tried using my hotspot on my phone, it works just the same, it starts a little slower but it smooths up as it goes on. It also depends how fast of a hotspot you have and if your phone isn’t downloading anything. I stopped playing multiplayer games so I have no experience on it aside playing Cold War zombies which works great. I mainly play the show 23, and single players. I recommend this to anyone interested in playing their PlayStation anywhere, anyplace, AS LONG you have a decent connection. That’s my honest opinion. I wouldn’t give up on a scalper but if you’re truly desperate to get one, I still wouldn’t. Sony will bring more in stock, just gotta keep waiting it out. Scalpers already losing money, they’re dropping prices down to $250.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handled console I'll highly recommend to someone if you have a PS5 of course

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good investment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid handheld that was lacking portability outside of your home. But with the recent update, which makes it able to play game natively without the need of being hooked to the PS5, it’s a solid option for those who want a handheld that can play all of your PlayStation library and is way more budget friendly compared to other handhelds on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ignore The Reviews & Just Go For it !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about buying the PlayStation portal because all the reviews I saw online , I decided to give it a try & it surprised me on how well it performs , The PlayStation Portal Works Really Well for online games! I recommend having a stable internet connection at home , to prevent any lagging and have a smooth gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Remote play with Portal is a Delight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works so well. Screen is so clear. Holding it feels great. Connecting is no issue. Its been running perfect and is so much fun. Finally Sony Remote play is where it should be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    A gamer's best friend..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as there's wifi, the gaming never ends! My husband and I each have a Playstation console. It's nice being able to play in separate rooms or right next to each other. Who ever is on "baby duty" to rock our kiddo to sleep, it's easy to take the portal with. At work and have some down time? Portal. It's a decently large screen with great graphics. Honestly, I can't believe it's only $200.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my needs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how much I would enjoy this device. I had some connection issues the first day on my old router. Upgraded to a mesh setup and its been flawless everywhere in my house. No noticeable lag at all. I mostly play single player games so if you play MP, YMMV. I mostly use this in bed before sleeping and when my wife is using the LGCX. It feels great to hold and the battery life is more than enough for my needs. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    This product is a game changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely loving my PlayStation Portal!* I bought it on Best Buy, and it was definitely worth the amount The setup was a breeze, taking only about 5 minutes to get up and running. The remote play connection is surprisingly smooth, even on Wi-Fi. The 8-inch LCD screen is crisp and vibrant, making games look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was even better than expected. So far, I’ve only used it at my mom’s house and her WiFi is extremely spotty. Even with this being the case, the portal has ran very smooth for an entire day with very few connection issues rising. I can’t wait to take it home and connect it to my fiber internet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is definitely fun for at home gaming. connects to ps5 through remote play, and allows PS Plus streaming games with strong Wifi. Haven’t taken it while traveling, but hopefully it does good with Wifi on the go! Brings back memories from PSP. Sony should definitely do a 4k version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great PSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my husband-- he absolutely loves it! During peak internet usage times, we do experience a little bit of lag with the interface, but the rest of the time it is a smooth experience! (The RGB was a nice, unexpected touch) I highly recommend this PSP!

    I would recommend this to a friend