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Customer reviews

Rating 4.5 out of 5 stars with 7005 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 7,005 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, i bought it for a child and it works perfectly! For quick and easy for on the go !

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Perfect accessory

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great accessory at great price. Perfect screen. Love the wifi principle of being able to play stream games on the go. Love taking it on trips

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Better than i expected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great device feels good in the hands and the screen quality is great, the battery life lasted longer than i thought it would, overall a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool item...depending on the game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great device for gaming, if your main TV is used by others or if you're away from home. The key is to make sure you have a fantastic internet connection (both at-home and wherever you're playing away from home). At the same time, this device might not be the best for all games. For any fast-paced, accuracy-involved games, this is not for you. I was playing Fallout 4 using this and missed so many targets on multiple occasions. At the same time, I played College Football 26 on here and had an incredible game-- passing was unbelievably easy. All that said, this device may not be great for you if you game with high FPS. More simple games that don't have jump-scares or quick motions are not a perfect use. As for the rest of the device, it otherwise did a great job of mirroring my PS5 the way I needed to play a game.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    It’s no Vita or PSP but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squeezing in some PS5 Pro-ing away from the living room is great for any middle-aged gamer. Instead of feeling like I occasionally hog the TV, couch, and living room just to notch another hour of 120 hour or so on FF7: Rebirth. Or play my backlog of great indie hits like Dredge or Disco Elysium, I can just remote play anywhere in my home—like in the kitchen with my coffee while the eggs and bacon are on the skillet, or at night in bed with Powerwash Simulator or Sea of Stars and tea to wind down. Like many Sony fanboys and fan girls, I was pretty skeptical the device would work better than trying to stream PS4 games to your phone some years back (Backbone, anyone?). No it’s not the Vita 2, but as someone who’s only ever owned the Vita and Portable handhelds back in the day, there’s something far more intimate about PS5 Pro-ing on a device inches from your face instead of on a TV on the other side of a room. Yeah, no worries about somebody cutting back and forth in front of your game during pivotal cutscenes you’ve literally spent 100s of hours and the better part of the year reaching. It’s laughable but last I heard, there’s still no Bluetooth support and no—Sony’s upsell with those expensive earbuds won’t get a nibble out of me. You also can’t watch YouTube on it or your other streaming apps. No web browser either. Its sole function seems to be making sure that Last of Us Part 1 and Sony’s other first-party titles like Spider-Man 2 run as smooth as possible on the Portal. Portal isn’t for everyone, but if you’re someone who finds it harder and harder to put in gaming time as you get older, the device is totally worth owning. It feels very sturdy, but its awkward shape has caused me to drop it once or twice by the handle. If you decide to plunge into the Portalverse, do yourself a favor and buy a hard case for the handheld. I imagine accidentally sitting on a Portal is not quite the same as sitting on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ Absolutely Love My PS Portal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PS Portal from Best Buy, and I couldn’t be happier with my decision. From the moment I unboxed it, the design felt sleek, comfortable, and premium. The setup was quick and simple, and within minutes I was streaming my PlayStation games with smooth performance and beautiful visuals. The display is bright and crisp, making every detail in my games pop, and the controls feel just like a DualSense — responsive, comfortable, and immersive with the haptic feedback. I love the freedom it gives me to play my favorite games away from the TV, whether I’m relaxing on the couch, in bed, or even around the house. Best Buy made the whole process super easy — fast shipping, great packaging, and excellent service. Overall, I highly recommend the PS Portal to any PlayStation fan who wants the convenience of remote play without sacrificing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Prettybeye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and easy to travel with. I enjoy using it, and it stays charge for a long time. Love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great if you've got good internet.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, amazing image quality and little lag when connection is solid. Reccomend plugging PS5 directly into your router via ethernet for best connection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    A Solid Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good devise for relaxing in bed or if you share a TV with someone. Requires a strong wifi connection especially if you're on a different network. Even though the joysticks are supposed to feel like a Dual Sense they fell off to me. Just a little too tall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Happy Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If yij don’t gift yourself someone else this convenient gem, you are truly missing out. Very compact but with a punch! Get you one…or TWO!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great device for its intended purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS portal, but just know what it’s uses and limits are before purchasing. When my main tv is in use being able to lay on the couch and play my PS5 is priceless. Also the quality of build is excellent and the screen is immaculate. If you’re on the fence go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Value PS5 Accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal plays and feels just like I wanted it to. The controllers feel great to hold and use, and I can use it for hours without fatigue. The screen does better without direct sunlight on it, but the screen not being OLED isn’t a deal breaker, as I believe it does contribute to the great battery life. I don’t play games that requiere absolutely zero lag or live service games so I can’t speak on that front, but for my singe player life, it works exceedingly well. Four stars due to the lack of Bluetooth connectivity and minor network issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PS Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For fun on the go... nothing beats my portal. I love the fact that i can play everything on my playstation while i am away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great way to get out of my gaming room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Portal to actually be in the living room and the family while gaming. It's great to relax lying down on the couch. It works great for that function and I can play all my favorite PS5 games (Stellar Blade, Helldivers) seamlessly. The UI animation for connecting to the PS5 is super cool. Small thing but it adds to the premium feeling. No connection issues, including with the Pulse Elite headset. There's stutters here and there but I hardly notice it. Input lag is minimal, and I can perform well in the above mentioned action games. This is definitely one of my best gaming purchases. At $200, it feels like a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Drops connection constantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing when it’s functioning as intended but it drops network connectivity nearly every time I use it, regardless of the strength of the WiFi signal or configuration. I have a google 6e tri band mesh router with three access points, along with 1 gb per second fiber service (1gb both upload and download) and it still repeatedly drops connection. Pretty sad because the screen, sound, and build quality are all top notch but that isn’t worth anything unless the wireless connection is stable. It’s worth noting that no other devices on my network ever drop connection or lag whatsoever. Also, my ps5 is hardwired directly to the base modem in the google config.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect for the target market - parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s talk about what this thing ISNT to clear confusion. It’s not a standalone game player, and it’s not even the type of device you take with you to play on the train, plane, or even on crappy hotel WiFi. If you want to buy for those reasons, you’ll be disappointed. IF you’re a parent who doesn’t have the TV available in your home network, you want to play while laying in bed, or want to have quick sessions while holding a baby in one arm, then this is the device for you. With a strong local WiFi connection and a wired ps5, you’ll get excellent performance, true controller functionally, and a high fidelity screen. It’s worth it if you’re a member of a relatively slim target market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to play your ps5 games with confort and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 to go please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I didn't know that much about the Portal when I bought my PS5 and after very little research I bought my Portal. It was an open box.....and let me tell you, it was pristine. One could not tell that the box had been opened before except for the security tape being cut on box. Thank you Best Buy. The Portal itself is a PS5 to go. As long as you have internet and a Playstation Plus account, you have your PS5 everywhere you go and stream every game on your console and in the Playstation Store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great device for the cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on how well this would work but ended up loving it. Great quality, easy to use and game plays great from another room in my house (haven't tried it from a different location)

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great supplemental device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box for $140. And for that price a great supplement to the PS5. Remote play and cloud streaming requires a solid internet connection, and can be spotty if you dont have full signal, even with 2Gbps Fiber, so make sure you are close to your router. But for a gamer dad, this device allows me to play games casually more than ever. Just dont expect to reliably play multiplayer games due to latency. However, ive been playing Arc Raiders through cloud streaming to do low risk loot raids when my familiy’s using the TV and its been a blast.

    I would recommend this to a friend