Customer Ratings & Reviews
- Model:
- 1000041319
- |
- SKU:
- 10287157
Customer reviews
Rating 4.5 out of 5 stars with 7135 reviews
(7,135 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the device's overall performance, highlighting its top-notch picture quality and excellent screen clarity. Users also frequently praise the product's portability, solid battery life, and comfortable design. However, customers are negative about the connectivity features, noting that they could be improved. Additionally, some users have expressed concerns regarding occasional input lag during use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
PlayStation Portal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gamers who want to game but can’t because the TV is occupied, sleek design that feels great in hand, great quality and a very nice screen. Just make sure you have good internet before purchasing or else this product is useless.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Input lag
Rated 5 out of 5 stars
Much Better Than You Think!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely agree with a lot of reviews I’ve seen about this. This is a great device if a PS5 is your main device and you are a parent, or someone who makes time to game before bed. There have been days where there just isn’t time for me to sit on the couch, but I can play a little winding down for the night in bed! The screen is very nice, and the internal audio is solid enough. I also already have a pair of Pulse headphones which really helps! I wouldn’t play an FPS on here, as there is a little input lag that throws off timing, but I’ve really enjoyed playing single player games on here. A Steam Deck certainly does more, but this device definitely has a place in a lot of people’s homes!
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Connectivity
Rated 5 out of 5 stars
Conveniently play PS5 anywhere in your home!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this PlayStation Portal. So easy to pick up and play all my digital PS5 games anywhere in the house. Wired connection from PS5 to the router helps latency immensely. When I’m playing at home there’s practically no latency, feels like playing directly on the console. Outside of the house there’s a little bit of lag but my brain quickly adjusts to it. Ergonomics feel great, it’s lightweight and easy to hold, no hand cramps like playing on the Switch. Battery life is decent, I can get about 4-5hrs of gameplay on a single charge. It came packaged really nicely. Overall a fantastic product and has me playing my PS5 more than ever.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Happy son
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the the first day he opened it my son has been love with his portable, it was delivered on time, service was excellent, and working perfectly. Thanks great job.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - Midnight Black
I would recommend this to a friend - Cons mentioned:Connectivity
Rated 4 out of 5 stars
Good remote play device, with room for improvement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PlayStation Portal is as comfortable to hold and use as the DualSense controller, and has the same haptic feedback and adaptive triggers of that controller. The lightweight design, ergonomics, and full DualSense experience are definitely highlights of the Portal. The 8" LCD screen is bright and vivid, and looks great for playing games. Though, many games seem to have at least some text that's a bit too small for that screen size, which might cause some eye fatigue (e.g. Disco Elysium's non-dialogue text). As a result, I found it more comfortable to play such games on the TV. Connection to PS5 (including waking it up from rest mode) felt seamless and sufficiently quick. I did not have any disconnection issues. One downside of the Portal is the extra latency it adds to controller inputs (measured as the time difference between changes on the TV screen and the Portal screen, using a 60 fps camera recording of both screens at once), which seems to be usually around 67 milliseconds (4 frames in 60 fps video), occasionally going down to 50 ms or so (3 frames). This is with a TP-Link Deco XE75 AXE5400 WiFi router with "optimized" channels, both PS5 and Portal "prioritized" on the router, PS5 wired to the router, and Portal connected to 5 GHz frequency WiFi network at 6 feet distance from the router. While the extra latency did not feel terrible, it was still noticeable for me in most games I've tried, especially when compared with playing directly on the TV. So, the latency might hinder players' performance in games that would benefit greatly from having quick reaction times or precise timing, like Returnal, rhythm games, and online competitive shooters, but it's probably fine for casual players, especially in slower-paced games. Another downside (at least with the current system software version, 2.0.6) seems to be the consistent and periodic micro-stutters or dropped frames (which last 2-3 seconds and happen every 10 seconds or so), to which some people are apparently less sensitive and therefore may not notice. Between those micro-stutters, updating of the screen actually felt as smooth as the TV screen and smoother than using Remote Play on some other devices (MacBook, iPhone, iPad). Hopefully, Sony can find a way to eliminate those micro-stutters in a future software update to further improve the Portal experience. The speakers sound OK for a handheld device. Though, they would sound even louder if they were directed toward the user (perpendicular to the screen) instead of upward (parallel to the screen) like they are now. The Pulse Explore earbuds do work well with the Portal. Charging the Portal using PS5's USB-A port has been somewhat slow (at a speed that would take around 3 hours to fully charge, though I never charged it from 0 to 100%). Also, the placement of Portal's charging port (behind its screen) makes it a bit hard to find and plug in the cable. It would be better if Sony at least made that USB-C port easier to see, e.g. by making its border a lighter color. The lack of support for PS+ Premium streaming or captive WiFi portal pages (for public networks) seem like weird omissions, as they would significantly increase the use cases for this device. Sony should really add those features in future software updates. And if they ever make a successor to this device, I hope they also add a couple of buttons on the back, which I missed when playing certain games (with jumping and dashing actions) after getting used to such buttons on the DualSense Edge controller. A larger-capacity battery with faster charging would also be a useful improvement.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
PSP Handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend, and I’m amazed by how smoothly it runs and how well it performs! I’m going to have to buy myself one as well!
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - Midnight Black
I would recommend this to a friend - Cons mentioned:Connectivity, Input lag
Rated 3 out of 5 stars
Weak connectivity (small range) and Lag
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The PlayStation Portal is unfortunately not a great option for FPS gamers due to several limitations. The most significant issue is noticeable input lag, which makes precise aiming and quick reactions difficult. This problem is compounded by connectivity issues; even with a strong connection (my internet 500 mbps) to the modem, the Portal tends to lag whenever you move even slightly away from the router. These combined factors make playing fast paced, competitive FPS games on the Portal a frustrating experience.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
No, I would not recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
PS Portal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son’s birthday and he loves it. With the new features and update being able to play anywhere away from the PS5 is awesome!!
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Connectivity
Rated 3 out of 5 stars
Not as good as I expected but will do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to get this learning that they've added the cloud streaming update. It's still in BETA so the cloud library isn't too impressive. Let's talk about a few things. Connectivity - I have a pretty strong wifi signal at home. Playing in the living room using remote play with the PS5 within 6 feet, there is little to no lag & not too much graphical flaw. I have also connected using hotspot from my phone away from home. Though not perfect, it works. There is a slight lag and graphics were choppy (connecting to PS5), so i'd recommend maybe just a 2D RPG. I haven't had a chance to connect it at another location outside my home using a strong wifi signal yet, so I will update my review in the future. Bluetooth connectivity (headphone/earphone options) - This is a negative for me. You have the option to use a 3mm input jack or ONLY the Playstation PULSE earbuds or PULSE headphones. I have the pulse 3d and was disapointed that i am limited to connecting that using a 3mm jack only to the system.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - Midnight Black
No, I would not recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Excellent addition to my PS5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!!! Beautiful screen. Great picture. Great connectivity. So happy I bought it!!!
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - Midnight Black
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
PS5 Portable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to get, but I made it! This was a birthday present for my boyfriend. I got to pick it up before the day. It works perfectly fine as of now. We got a cover for it and a carry on bag. Quality of the screen is good. Just as advertised. He is very happy with his gift. (PS. its not scratched, it just has a cat hair LOL)
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Cons mentioned:Connectivity, Input lag
Rated 1 out of 5 stars
The $200 Paperweight: Why the PlayStation Portal i
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love the PlayStation Portal. The concept is a dream come true for many of us: a dedicated handheld device that lets you play your PS5 games anywhere in the house while the TV is occupied. On paper, it sounds like the ultimate convenience. In reality, however, my experience with the device has been nothing short of a frustration-fueled nightmare. After weeks of trying to make this work, I can confidently say that this is one of the most disappointing pieces of hardware Sony has released in years. A Connection Nightmare The biggest problem with the Portal is that it relies entirely on your local Wi-Fi, and it seems to have absolutely no tolerance for anything less than laboratory-perfect conditions. Even with high-speed fiber internet and a router sitting in the same room, the experience is incredibly slow. From the moment you boot it up, the connection process feels sluggish. But the real issues start when you actually try to play a game. The input lag is unbearable. I tried playing Spider-Man 2, a game that relies on timing and fluidity, and it felt like my character was moving through molasses. You press a button, and there is a perceptible, jarring delay before anything happens on screen. In a shooter or an action RPG, this makes the game virtually unplayable. You aren't fighting the enemies; you are fighting the device itself. Visual Fidelity? Non-Existent. Sony touts the Portal’s 8-inch LCD screen as a selling point, promising 1080p visuals at 60fps. While the screen hardware itself might be decent, it doesn't matter because the streaming quality destroys the image. Far too often, the image becomes a muddy, pixelated mess. It looks less like a next-gen console experience and more like a 240p YouTube video from 2007 buffering on dial-up. The compression artifacts are distracting, washing out details and making text hard to read. Just when you get a moment of clarity, the bitrate drops again, and you are back to squinting at a blurry screen. Glitches and Stutters Beyond just the resolution drops, the performance is wildly inconsistent. The experience is incredibly glitchy. I constantly experienced micro-stutters and screen tears that ruin immersion. There were multiple instances where the audio would de-sync from the video, or the screen would freeze entirely for a few seconds while the game continued running in the background—usually resulting in a "Game Over" screen once the video caught up. It is baffling that a device built solely for Remote Play handles it worse than a smartphone or a tablet. I have had better stability using the Remote Play app on an iPad than on this dedicated $200 device. The Verdict The PlayStation Portal feels like a beta product sold at a premium price. It lacks Bluetooth support for wireless headphones (forcing you to buy Sony’s proprietary audio gear), it has no web browser to log into hotel Wi-Fi, and it serves no function other than streaming. When a device has only one job, it needs to do it perfectly. The Portal does not. It is slow, unresponsive, and unreliable. Between the lag that kills your reaction time and the pixelated visuals that ruin the graphics, there is very little reason to own this. Pros: The controller ergonomics are comfortable (DualSense features are nice). Cons: Severe input lag makes action games unplayable. Connection is glitchy even on strong Wi-Fi. Image quality frequently becomes pixelated and blurry. No Bluetooth support. Expensive for what is essentially a streaming screen. Bottom Line: Save your $200. Until Sony fixes the connectivity issues, this is just an expensive, glitchy paperweight.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
No, I would not recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
PlayStation Portal is a great on-the-go option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony PlayStation portal looks and feel better than using the backbone. It has a little weight to it but is high quality construction. It doesn't quite feel like a PlayStation controller but close. The screen and the graphics are very good, just like a miniature experience that one would get on the PS5. Because of this, I would recommend getting some screen protectors and a after market case to store and transport it. I haven't experienced any latency when playing. It really depends on your connectivity for online gaming. It's a great value.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great system
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re in the market for something that can play all Sony games this is it. Yes it daily and when I’m not home great and so much fun to use.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - Midnight Black
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Connectivity
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. game play is not glitchy at all, loads as fast as my PS5. I am a little disappointed that if you travel with it you have to use wired headphones, as there is no BT capability. I would also recommend getting a screen protector and silicone case if you purchase.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Connectivity
Rated 5 out of 5 stars
When it works, it is Amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is the best accessory to the PS5! Depending on your internet setup, it may not always be able to connect to your PS5 in every room. But for me, I have the PS5 hooked up to a Ethernet in one room. And then I play in another near my router and 90% of the time I have no issues and love being able to play my Playstation games in front of the TV.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - Midnight Black
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Perfect pooping play thing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift ever given. My little brother was stoked to have this game sent to him. He couldn’t wait to break it in while sitting on the toilet. Perfect for on the go gamers.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving it. very fun good battery life games at my fingertips on the go. very cool
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Excellent for its niche
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for what it is, despite its limitations. It just adds flexibility in where and how I play my PS5 games. Linking it up to my PS5 took a few minutes, and at first it didn’t register but after 2 attempts it worked and has worked consistently since. Latency is negligible at home, and battery life is impressive compared to traditional handheld PC’s given that it streams only. It feels premium and great in the hands, like holding an ps5 controller. It is worth it for gamers who want to play on the bed or on the couch if the tv is occupied. Is it a must have? Not necessarily. But I would definitely pick this 100% over playing off of an iPad/monitor with a controller or on my phone with an attachable controller.
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - White
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 4 out of 5 stars
great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great for gaming, light weight, easy to game for someone with smaller hands or a kid. amazing display. just remember, you have to have a PS5 to use it!
This review is from Sony Interactive Entertainment - PlayStation Portal Remote Player - Midnight Black
No, I would not recommend this to a friend
















