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Customer reviews

Rating 4.5 out of 5 stars with 7135 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the device's overall performance, highlighting its top-notch picture quality and excellent screen clarity. Users also frequently praise the product's portability, solid battery life, and comfortable design. However, customers are negative about the connectivity features, noting that they could be improved. Additionally, some users have expressed concerns regarding occasional input lag during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 7,135 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    This is an amazing device!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device! Did not know if I would use it much when purchased, but I use it all the time, and the screen is bright and big! Can't go wrong with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. It works as a stand alone, he takes it to work with him daily to use. Good battery life super sleek and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love our new PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far our kiddo loves he portal! Its great to have to take on the go on trips or in the car. Super sleek looking also. 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A Smooth, Convenient Way to Extend PS5 Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal Remote Player has been a surprisingly great addition to my PS5 setup. It’s designed for one purpose—remote play—and it delivers that experience with impressive consistency. The 8‑inch screen is bright, sharp, and responsive, making games look far better than I expected from a dedicated remote‑play device. Colors are vibrant, motion is smooth, and the overall image quality feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in no way an official song handbeld lime a psp or the ps vita but if does allow you to remote play your ps4/5 games as well as join the cloud streaming beta so yoh can play backwards compatible games from the premium plus catalog if you have a premium membership. The PS Portal connected to my internet with zero problems. There was an instance where it wouldn’t connect but after a restart of both the ps5 and the portal the 2 devices connected again no problem. The better your wifi is in your home or whatever wifi yoh connect to the better your connection will be. So far this device has been an awesome handheld for playing my ps5 games in different rooms in my house. I would definitely recommt this device to any gamer looking to lound around in different areas of their homes or even gojng on vaction. Its very reliable in the experience I’ve had with the device. I can only see this getting better with future updates. Hopefully Sony will add an update to allow gamers to use any future bluetooth headset but for now the only thing gamers can do it shell out another $200 for proprietary earbuds with the PS Link technology to easily allow a connection for audio and chat or use a 3.5 mm headphone jack. Either way, i trust song will listen tk its community and make the correct decisions to make the device better in the future. For now, it is what it is. A remote play device designed to exacltly that and does a great job of doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Smooth and works for what I need.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I have expected from it thus far. Set up was pretty smooth and runs great with my PS5 over my wifi. Having my games portable within my home has been amazing as i can’t sit and play as a Dad of 2 energetic rapscalions. Any quiet space has been turned into my personal gaming time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great device for its intended purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS portal, but just know what it’s uses and limits are before purchasing. When my main tv is in use being able to lay on the couch and play my PS5 is priceless. Also the quality of build is excellent and the screen is immaculate. If you’re on the fence go for it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a great product for playing your PS5 on the go. I petsit a lot and sometimes you just need some sort of entertainment, so I got this to keep me busy when I'm bored at other people's houses. It's so much better than trying to use your phone for remote play. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Perfect for the target market - parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s talk about what this thing ISNT to clear confusion. It’s not a standalone game player, and it’s not even the type of device you take with you to play on the train, plane, or even on crappy hotel WiFi. If you want to buy for those reasons, you’ll be disappointed. IF you’re a parent who doesn’t have the TV available in your home network, you want to play while laying in bed, or want to have quick sessions while holding a baby in one arm, then this is the device for you. With a strong local WiFi connection and a wired ps5, you’ll get excellent performance, true controller functionally, and a high fidelity screen. It’s worth it if you’re a member of a relatively slim target market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great way to get out of my gaming room

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Portal to actually be in the living room and the family while gaming. It's great to relax lying down on the couch. It works great for that function and I can play all my favorite PS5 games (Stellar Blade, Helldivers) seamlessly. The UI animation for connecting to the PS5 is super cool. Small thing but it adds to the premium feeling. No connection issues, including with the Pulse Elite headset. There's stutters here and there but I hardly notice it. Input lag is minimal, and I can perform well in the above mentioned action games. This is definitely one of my best gaming purchases. At $200, it feels like a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Fun and a pleasure to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW I was pleasantly surprised how responsive this is. The screen is also superb for its size. I use it mostly at home when someone is watching TV in my game room. I have very fast WiFi as well. I hope that its as useable when I travel, I will be using my phone as a hotspot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great Value PS5 Accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS Portal plays and feels just like I wanted it to. The controllers feel great to hold and use, and I can use it for hours without fatigue. The screen does better without direct sunlight on it, but the screen not being OLED isn’t a deal breaker, as I believe it does contribute to the great battery life. I don’t play games that requiere absolutely zero lag or live service games so I can’t speak on that front, but for my singe player life, it works exceedingly well. Four stars due to the lack of Bluetooth connectivity and minor network issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    It’s no Vita or PSP but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squeezing in some PS5 Pro-ing away from the living room is great for any middle-aged gamer. Instead of feeling like I occasionally hog the TV, couch, and living room just to notch another hour of 120 hour or so on FF7: Rebirth. Or play my backlog of great indie hits like Dredge or Disco Elysium, I can just remote play anywhere in my home—like in the kitchen with my coffee while the eggs and bacon are on the skillet, or at night in bed with Powerwash Simulator or Sea of Stars and tea to wind down. Like many Sony fanboys and fan girls, I was pretty skeptical the device would work better than trying to stream PS4 games to your phone some years back (Backbone, anyone?). No it’s not the Vita 2, but as someone who’s only ever owned the Vita and Portable handhelds back in the day, there’s something far more intimate about PS5 Pro-ing on a device inches from your face instead of on a TV on the other side of a room. Yeah, no worries about somebody cutting back and forth in front of your game during pivotal cutscenes you’ve literally spent 100s of hours and the better part of the year reaching. It’s laughable but last I heard, there’s still no Bluetooth support and no—Sony’s upsell with those expensive earbuds won’t get a nibble out of me. You also can’t watch YouTube on it or your other streaming apps. No web browser either. Its sole function seems to be making sure that Last of Us Part 1 and Sony’s other first-party titles like Spider-Man 2 run as smooth as possible on the Portal. Portal isn’t for everyone, but if you’re someone who finds it harder and harder to put in gaming time as you get older, the device is totally worth owning. It feels very sturdy, but its awkward shape has caused me to drop it once or twice by the handle. If you decide to plunge into the Portalverse, do yourself a favor and buy a hard case for the handheld. I imagine accidentally sitting on a Portal is not quite the same as sitting on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great option for portable play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought four of these items for my family we all love it for when we on the go and traveling. Great purchase if u at home or on the go with a hotspot and a playstation plus subscription for cloud play

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Screen quality

    Rated 5 out of 5 stars

    minimal lag if playstation is on ethernet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly good battery life. screen is vibrant, and the lag time is minimal. i have the ps5 on wired connection, and the Portal on the 5Ghz home wifi, and COD Campaign was very playable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Same gaming, but portable and accessible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it for the most part. It gives me the opportunity to play while my wife can watch TV. I like the portability and another option of gaming that it provides. Nice to travel and still be able to play your games without having to pack up the whole system. Only downside is the lag or connectivity due to various internet speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Input lag

    Rated 4 out of 5 stars

    Great item, but not for me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for some. It didn't really fit what I was hoping to get from it, but it worked fine, display was nice, no issues with it after 9 months of owning it. Best if your console is hardwired. If not, there will be some input lag esp on FPS.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Prettybeye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and easy to travel with. I enjoy using it, and it stays charge for a long time. Love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal is relevant now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new update the PS Portal has so many features and uses to make the most out of it. Only con is it requires like super stable internet connection but other than that it runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance
    Cons mentioned:
    Input lag

    Rated 5 out of 5 stars

    PS Portal is great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone who has a ps5, i wouldnt play call of duty on it just cause of the small lag. I played madden on it and spiderman 2 and it was great. The battery on the portal is great so far.

    I would recommend this to a friend