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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,485 reviews
  • Rated 4 out of 5 stars

    Lacking in some areas but great over all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy stick needs improvement. It doesn’t have the same force/tension to it as a regular joy stick controller so if your trying to play games with aim assist or not then it’ll throw your aim too far left or right or whatever direction you’re shooting. Other wise generally and over all I thought this was a pretty good device. I’d preface this though that I utilize 1gig download speeds and 200mb upload speeds. I have my ps5 connected to Ethernet. Cloud gaming is not quite there yet for shooting games as there is still noticeable latency. I will say however that for me at least, the latency is not too bad; and maybe milliseconds off of a regular controller to tv experience. The only thing that bugs me the most and almost made me return this was the joy sticks issue I described above. If they release some way to modify it so it has the same tension as a dual sense controller then I’d get that. Only reason I kept this was because it’s still a good device to use when someone else is using the tv and it’s pretty decent for casual non shooter games. Despite all this the connection will obviously vary if you take this beyond your own home internet; that is if your home internet is reliable in the first place. I found this to not work so great at my friends house but he has 500mb download speed internet, with alot of kids using other devices. Note that upload speed is more important when remote playing as the ps5 is uploading the feed to your portal. All this being said, there is controversy online on whether the ps5 can even utilize upload speeds beyond 20mb. Many if not all ps5 owners report this issue. Speed test on the settings, even if you have over 200mb upload speeds, will typically only show that the ps5 is using maybe 18-20mbps. Yet oddly enough if you use the browser on the ps5 and speed test.net then it shows your full upload speed. It doesn’t make sense why the os5 limits upload speed. If they removed this limitation maybe the portal for all users will be much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to the psp, very accessible and very accommodating. Highly recommended as long as you have strong WiFi connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looks amazing and feels great in my hand It was easy to step up and use with in minutes. I love that i can enjoy my games while the family use the tv. I can play in my living room and then set up my potal to play while relaxing in my room. Love this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device for all around gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been a very large leap 8n gaming for me. I know that this device is not a stand alone portable gaming device, but it has truly given me the ability to clear my back log of games. While at the same time allowing the rest of the family that same alloted time for shows or movies. A big win all around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has potential to be a very great device only problem is it drops signal a lot. You have to have good service still learning how to work it but I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PlayStation accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a while I didn't want a PlayStation Portal but then I decided to go ahead and pull the trigger on one overall I can say it's a pretty cool device especially with the latest update that they gave us where you can stream PS5 games and don't have to have the actual console on. I will say that every once in awhile I do get a little bit of shutter when playing games but the quality of these games for it being only 1080p at 60 frames is really nice. The battery life is decent it seems I got a few hours before it required me to hook it up again. The actual design itself is beautiful and it's really cool looking. I would say for $200 it's not a bad purchase at all. Especially if sometimes you just don't want to sit down in a chair and be full blown on your TV you can just lay in your bed or sit on a couch plug in a pair of headphones and jam. I can't say whether or not I recommend this for everyone but those that want to do simply that sit on a couch and jam without having to sit in front of your TV this would be a great option and with the new PlayStation 5 streaming That's in beta form by the way so not all the games on PlayStation Plus are available right now but there's like a 120 it's worth the $200 price point I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Experience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. I was able to play it without the PS5 console because I had the PlayStation app. However, I did get the console for my birthday which made it a much better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device perfect for traveling or if you want to relax in bed and still game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could play my PlayStation anywhere in the house. However my children use it more than I do and they love to be able to play the PS in their room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are nice didn't know that you have to connect to the Playstation 5 to play games that's my only problem but over all i like it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun with drawbacks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listing the cons first: - First and foremost, the most important thing, the Wi-Fi signal and input lag. You will always have some form of lag, no matter how good the Wi-Fi signal and your settings are. even though it’s very small, it is still there indeed. - To pick it back off the first one you cannot play competitive style games online and by that I mean, due to the input lag. Sure, it will work, but I don’t see portal players coming out on top. - even though the screen is a decent size, the The joy cons are considerably smaller than a PS5 controller giving you less surface area to grip your thumbs. The grip is smaller too. - The charging port, it’s integrated in the back of the screen and dented into the frame. It makes charging and unplugging with the supplied cable, not challenging, but not as easy. -you are unable to connect headsets, but the portal does work with the PS buds that came out recently. Now for the pros: - The first important pro for me was the amount of fun I had away from my console. Due to the first con, I was at home, but still had plenty of fun around the house. - It’s battery lasted a good 7 1/2 hours from a full charge. Brightness and volume were up so assuming it could last longer if those are taken into consideration. - My son dropped it from about 3 feet and I was surprised that it did not have any cracks or dents into the screen or frame. So it is somewhat durable. -it is in fact, fun using it with games that are single player, like God of war, and Spider-Man. In my opinion, and in this Review I give it Four stars and the reason for that is because the fun I had using this thing. If it wasn’t for that, it would be three stars because the portal is not needed by a true gamer where there is a lot to account for and this system has too many of those cons. But all in all, I still recommend it to those who are curious enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best companion for the PS5 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was suprise how well it plays. While i remote play from my PS5 PRO or stream from the cloud is awesome especially when im coming home from a hard day at work. I get to play while laying in bed comfortable and get ready to sleep for my next shift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for gift for my son and thought this would be great for traveling. Hook up to hotspot and plays games from the house. Can be a little glitchy but nothing compared to dial up days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted one but never thought of it's usefulness. With family coming over for the holidays and being told I have to "get out of my cave" (hahaha my room) I can have this out, be around people, and play on my PS5 without being in my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing addition to the PlayStation 5. Would highly recommend to anyone who’s looking for a way to still have access to your games or gaming system while on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Gift for Kids Who Love Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this PS as a gift for my little brother, and he absolutely loved it. It’s a great option if you have more than one child—one can play on the ps while the other uses the TV. Perfect for keeping everyone happy and entertained.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great concept, poor connectivity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a great idea, relatively compact, high-quality, awesome display. I even loved the fact that it was based on the dual sense controller, but that is where the good news ends. Activity on this device is poor at best. I have 500mb Internet in my home. I sat on my couch, 5 feet from the Wi-Fi router and about 8 feet from the PS5, which was hardwired to the router and the lag made gameplay unbearable. It was even worse when traveling. I would leave in my PS5 turned on and connected to the Internet. And then try to connect from a remote location with equally fast Internet, and the device would barely connect much less be playable. I sincerely hope that Sony can’t get these connection issues worked out because this will be a great alternative to lugging my PlayStation around with me when I travel for work. All of this said, I must go back to the beginning and say that the build quality is exceptional, feels great in hand with a stunning display. Just needs better, connectivity and better support on the PlayStation network.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect travel device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling……. Must but ………. Better that back bone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal worth for PVE game play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I'm liking the all black look of it. Work well have to have a strong internet connection to make if feel smooth when playing. Don't recommend on competitive PVP games but definitely recommend for PVE and solo games when just relaxing or you want to be away from where you usually game and lay down and play instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10 / recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for playing playstation on the go. Connection was flawless.

    I would recommend this to a friend
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