Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 6,483 reviews
  • Rated 5 out of 5 stars

    Couch Gaming And TV Watching Co-exist!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I'll start off by saying this: I am not a dad. I don't have kids, but my girlfriend does spend a lot of time of YouTube. Sure, she could go to another room and has offered to do so, but I wanted to be able to play games on the couch in the same room as her while she watched whatever she wanted. A lot of people think the Portal is bad compared to something like the Steam Deck or any device capable of Remote Play. Long story short: For the price, you will not find a better device for playing your PS5 off of the TV screen. Sure, the Steam Deck, ROG Ally, or any number of other portable gaming PCs can do MORE, but they're also at least 2-3 times the cost. And when you look at something like the Backbone, the inclusion of an actual Dualsense and an 8" 1080p / 60Hz screen makes it an easy win for the Portal. So now, the cons: Even with a wired connection to the PS5 and my HDMI cable to in unplugged, there still can be some perceptible frame drops. I have fast internet but I also PC game so it's possible that I'm just more sensitive to dips in framerates. Also, don't buy this if your plan is to use it as a streaming device for anything but games. Apps like Netflix and pretty much anything from the "Media" tab will NOT stream to the Portal. Furthermore, if your PS5 goes into Rest Mode while a game is open the Portal will NOT be able to wake it from Rest Mode. You need to make sure everything is closed out before putting it into Rest Mode in order to wake it up with the Portal. If all that sounds okay to you, then I can highly recommend the PlayStation Portal! It's not too heavy, feels premium, and when you realize that a DualSense Edge controller is the same price, it doesn't sound bad. And as long as you have a good wi-fi connection, you can even play it away from home! Definitely pick one up to fill any gaps when your TV is in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to play my games anywhere. Would give 5 stars but difficulties with connecting it to my PS5 if I am not able to be home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The #1 Christmas Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was tge perfect gift for my daughter. She actually said it was her #1 gift that she wanted. Guess what!? It was! It is such a great pleasure to watch her play EVERYWHERE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and hospitality, and the console is everything I could have imagined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good WiFi & Ethernet cable hardwired PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on a whim. It’s fun to play especially when you have good WiFi connection & when your PS5 is hardwired by Ethernet cable. Best with single player games because if the small input lag, but it’s hardly noticeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the portal. The new updates for the portal, makes the portal even more worth getting. Great quality and fun to play with. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty little device

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive about buying this because I have the remote play app and a controller but once I used it I was blown away. Streaming works way better than an app and it is comfortable to hold. Only drawbacks: you have to have at least decent internet and the battery life is not the best. That said it’s great for streaming the ps5 especially if you want a second screen while watching tv or something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to play in house. Great graphics and good resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy adult who wants to game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get to play my ps5 due to adulting. After getting ps portal I have already logged 90 hours on expedition 33. It is perfect device for a busy person that still wants to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! I’m able to travel and play. It’s a little different than actually playing but still SO fun and worth it. Gotta have streaming pass to have the full experience. Hope you get to enjoy like I did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.Got this for my husband. He hasn't complained once, so it must work as it says .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a lot of ps games its worth it, only thing is its got to be connected to wifi all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing the PS Portal now you can play from the cloud its smooth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the the first day he opened it my son has been love with his portable, it was delivered on time, service was excellent, and working perfectly. Thanks great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this model, it's very practical and ergonomic. The screen size is perfect for not missing any details.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I haven’t tried it away from home yet so that’s the only thing keeping me from giving it a perfect score but so far it’s been staying connected and the graphics are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect edition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my portal. With a stable connection you rarely get any lag Set it up with my phones hot spot and I can game anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that you can stream playStation games without the need of a PlayStation, this handheld opens up an entire world of Gaming. The ergonomics are great and the screen is vivid and bright. I would definitely recommend this if you have a PlayStation account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from this. But it is a device that basically frees up the tv that the console is connected to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PS5!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great addition to the PS5! It allows me to play anywhere and it’s conveniently sized.

    I would recommend this to a friend
Sponsored