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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,485 reviews
  • Rated 5 out of 5 stars

    Portable PS5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great addition to the PS5! It allows me to play anywhere and it’s conveniently sized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation Portal: A Portable PS5 Powerhouse, But

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a unique device that aims to bring the full PS5 experience to your hands. It's not a standalone console, but rather a dedicated streaming device that relies on your PS5 for processing power. So, how does it hold up? Let's dive in. Positives: Portability: This is the Portal's biggest strength. Playing demanding PS5 games on a large, comfortable screen anywhere in your home or even on the go is a truly liberating experience. Streaming Performance: Remote Play works surprisingly well, with minimal lag and latency even on strong Wi-Fi connections. The visual quality is impressive, often indistinguishable from playing directly on the PS5. Controller Integration: The built-in DualSense controller feels fantastic, with all the bells and whistles like haptic feedback and adaptive triggers intact. It's a seamless transition from the standard PS5 controller. PS Plus and Premium Integration: Accessing your PS Plus and Premium library is easy and convenient, opening up a vast library of games directly from the Portal. Negatives: Limited Functionality: The Portal is purely for streaming PS5 games. It can't access other apps, media services, or even basic functions like web browsing. This feels like a missed opportunity for a more versatile device. Wi-Fi Dependence: Your entire experience hinges on a good internet connection. Even a slight dip in Wi-Fi quality can lead to lag and stuttering, making it impractical for offline use. Lack of Bluetooth Audio: Surprisingly, the Portal doesn't support Bluetooth headphones, forcing you to use the built-in speakers or a wired headset. This feels like a major oversight for a device focused on portability and convenience. Price: At $200, the Portal isn't exactly cheap, especially considering its limitations. This might make it a tough sell for casual gamers or those who already own a good tablet or phone for Remote Play. Overall: The PlayStation Portal is a technically impressive device that delivers the core PS5 experience on a portable screen. However, its limited functionality, Wi-Fi dependence, and lack of certain features like Bluetooth audio hold it back from being a truly must-have. If you're a dedicated PS5 player who values portability and have a strong internet connection, the Portal is worth considering. But for others, it might be worth waiting for a more versatile and feature-rich iteration in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal is an amazing handheld

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thourally enjoying remote play with the portal. With the upgrades tonits cloud streaming, its truly a worthwhile device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No quality settings to increase visual quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a Steam Deck, Ally, or any handheld, you're better off using Chiaki or Remote Play. You're only streaming at 15mbps max. Any motion, especially on the low quality LCD the portal is using, is gonna look like a smeary mess. Using Chiaki on my Steam Deck Oled, I can bump up the quality to 30mbps with roughly 2-5ms of input latency just like the Portal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AMAZING! Time flies by when you’re having fun and this has been the cause of it! All those who says this is a waste of money get out of here! I’m glad I purchased this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not Bad, it could b muuuuuuch better, but Sony being Sony. I loses connection , but the touch screen and private experience is nice, it could b cheaper since Sony is raising membership like crazy. I give 6 out 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. It feels like you are playing locally versus streaming from another device. The form factor feels great in your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in the right situation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for my situation. Basically I wanted the PS5 in the living room so everyone in the house could access it but still wanted a method of playing my games in my room. The wifi router happens to be in my room and my PS5 is connected with an Ethernet cable so I get a perfect connection 99% of the time. Randomly I do get some buffering where the picture gets laggy but it quickly corrects itself. Previously I tried a backbone controller but I really wanted a bigger screen plus with the backbone you basically lose your phone while you play. Now for the cons, the most obvious is there is no Bluetooth and with a handheld that's surprising. Not sure if it was my headphones but the headphone jack on mine seems to lose connection and I have to reinsert it to register. I did buy open box excellent so not really bothered since the speakers largely get the job done. But the thing that bothers me most is the psp portal not being able to turn on your PS5. You either have to leave it in sleep or on all the time from seemless connection to your ps portal. For me I just turn my PS5 on and walk back to my room once it's connected but it's definitely a hassle. Overall I recommend it if you want access to your PS5 in multiple rooms. I can't speak on how it handles out in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product I used to have it but then sold & re bought this and I absolutely love it !!! And at a good price ? Can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to continue gameplay away from home. A decent internet connection is required to have stable gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portable that I enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it it works great and I love it really happy I went to Best Buy, the greatest store of all time and the greatest electronic store of all time, and it has the greatest name of all time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have PSN premium this thing is all you need, you can play it like a backbone without your console running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my 9 year d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update your ps5 to ensure it can be paired with the portable. Otherwise, it is what we expected and my child loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer I have 500 Mbps fiber and my PS5 is connected to my router via ethernet. Which is probably overkill for this device but it absolutely performs better than any other remote play I’ve used like on my phone or on my iPad. I’ve had it for 2 to 3 months now and the connection has always been smooth. It’s also really comfortable to hold. One thing to note it doesn’t support HDR so make sure your PS5 isn’t turning it on by default. It’ll make your games look bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good around the house, no connection issues. Probably wouldn’t recommend if you don’t have good WiFi though. There were too many software updates when you first use it, but after that no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 on the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get set up and fun to play around the house. Really slick looking, too, and feels great in hand. There were a few times connectivity wasn't great but that can be a few factors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the one purchase i thought i might regret but didn't, as it was the first time I bought something like this preowned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it screen is way clearer then i thought it was going to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome! Plays all my games no problem. Graphics and sound are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item I use it everyday while still hanging with my family in the living room

    I would recommend this to a friend
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