Customer Ratings & Reviews

Streaming issues are there even with decent Internet. I love the ergonomics and controls if the system. Being a streaming system hurts it. I've had worse play remote playing my ps5 as compared to the ps plus streaming beta. If you don't have the Internet didn't buy this. I currently have spectrum and still stutters and disconnects.

Let me start off by saying that the portal in concept is awesome, but in my time with it i foujd that it did not live up to what i expected. I know this is technically a streaming device only and nothing gets played on the portal natively but i feel like i should not have had the experience i had with it with the internet speeds i have. I see people posting YouTube videos saying they can technically play the device anywhere as long as they have Wifi which definitely did not work for me. I brought it to a friends house and never connected to my ps5 that was in rest mode at home. And even my experience at home was not great i had to go in change a bunch of settings in my portal and my router settings to make it work just a little bit better. Even with what i looked up and changed it still wasnt the greatest experience. Sooo anyways when it works its mind blowing to play God of War on a handheld at 60fps buuut in most case the connection was so bad i would get disconnected mutliple times in a session when i was in the room NEXT to my router, didnt even work downstairs for me. So if you want something you can just turn on and play without having to think then this is probably not for you. I am returning mine after some weeks and opting to get the steam deck instead.

Firstly, the Playstation Portal isn't going to be for everybody. It's going to see the most use in situations where there are more than one person using a the television the PS5 is hooked up to. Secondly, the Portal performs best on a wifi network with a good, strong signal and nice high speeds. I have tested the Portal extensively while using my phone as a hotspot, and it works well enough to play something that isn't going to require a fast reaction time. As for the performance of the Portal and my own personal experience, I just couldn't be happier! I mostly use my Portal at home while my wife is using the television to play her Switch. Also when I'm relaxing in bed, that is an excellent time for the Portal to shine. The graphical fidelity is beautiful, great range of color on display, images comes through nice and sharp. Response time for the controls is almost without any lag at all, making gaming on this little gem a wonderful experience. Sound from the Portal is about what you'd expect from a portable device, it good enough. I picked up the Pulse Elite headset just to use with the Portal, glad I did. The Pulse Elite connects to the Portal without any dongles or extra hardware or anything, and it makes the audio experience VERY worth the price of the headset. If you get a Portal, get the Pulse Elite headset to go with it! Finally, the Playstation Portal is comfortable to use. It seemed like it was going to be a bit large at first, but after extended use I've found I can play for hours without any issues. Keep in mind this is on my home wifi network, which has very strong signal and very high speed. Even on my phone's hotspot, the Portal works well enough to play a lot of games, but I highly recommend using it on a good fast wifi.

My son is enjoying every moment with his PS Portal!

It’s neat. Really wish it could be used offline too. Adding the streaming option is nice so long as you got decent internet. The joy sticks are too loose.

Excellent! Husband loved it! Arrived in good condition, no issues. Easy to set up

I was very indifferent on buying the portal but after trying it out, it is definitely worth the price if you ever wanted to play your PS5 in handheld mode. The screen has really good colors and brightness even for a LCD screen!

Love it, great for gaming, light weight, easy to game for someone with smaller hands or a kid. amazing display. just remember, you have to have a PS5 to use it!

For the open box pricing this device is a steal. Even at full price it’s worth consideration now that PlayStation has updated it to be possible to use without a PS5, you just need a subscription to use cloud gaming from Sony and you’re set.

Great for travels, or for play in bed. You need to have the console apart; it is a plus to have the remote console.

With the new updates this item is a dream. Can play anywhere with WiFi connection. Just need to upgrade my cloud service so that I can really unlock the full potential.

It’s what you expect, a portable screen of your playstation’s display when it’s turned on. You must have great internet connection. Ultimately, It doesnt beat the PSP experience.

Love the way the device feels in the hands. Picture quality is great with minimal lag. Internet is the key, so make sure that is up to par, and its smooth sailing. Some occasional slow connections but not very common.

Great for playing most games over wifi but not so great playing higher AAA titles. The higher end games like cyberpunk 2077 have buffering issues but stray plays great

Great product I highly recommend just budget in a high quality WiFi hotspot if your using your ps portal away from home so it doesn’t lag bad an then you will be golden an can enjoy a great gaming experience!

Given that (when I had it) you were only able to stream directly from your PS5 - it worked well. The screen looked good enough, and it is super comfortable to hold and play with. However, since then they have updated it to be able to do Cloud Gaming I'm pretty sure, which is actually a pretty big game-changer.

The team at best buy were amazing. I love how easy it was to order and pick up.

Product is great, feels good in your hands and is surprisingly fast.

I got this for my husband and he loves this thing. He’s currently traveling and travels often for work and has been able to use this when he has a little bit of time to unwind and relax. It connects super easy to his PS five at home.

Good device but it needs a little improvement like the lagging part they need to make a new update for this asap