Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 6,485 reviews
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best choices i made for my self to enjoy technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device Sony has ever created

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads me in very fast. A feast for the eyes if you’re a PlayStation fan. Only issue I have is it lags every time I connect to my ps5 when I’m far away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than i thought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome i jist wish i had more time to use it. My kids keep stealing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming when the TV is being used by the family

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using the PlayStation Portal. I bought it to be able to play while my wife and son watch TV in our living room. Single player games seem to be fine, a little bit of input lag in MLB the show when pitching and swinging. I have not tried FPS games yet. This may not be the best option for competitive games, but if you want to get a gaming session in and you're trying not to always alienate yourself from your family. This is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for those who can’t hog the TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed the Portal thus far. I had to really be on point when trying to purchase the last couple months with people scalping the hell out of them which is unfortunate for those who are truly interested. Here are my pros and cons: Pros: Portability - not the smallest device but it’s small enough to serve as something you can bring anywhere Comfort - Dual Sense is one of the best parts of this build. It looks weird, I will not deny that. But it’s so practical you wonder why others haven’t done this. Screen size is about perfect. Quality is what you’d expect from Sony. Brightness is VERY bright and the color saturation is good. Speakers are actually pretty good for a portable. Louder than I had expected I have not experienced any issues with packet loss while playing on my home network. I don’t have anything special for wireless. Cons: The lack of first party accessories. I know Sony came out and listed this as more of an experimental product, but I’m a little surprised they didn’t take advantage of providing 1st party accessories. The stuff on Amazon is fine and works (cases and screen protectors), but it would have been nice to have from Sony. Cost for some may steer them to the backbone.. and although the backbone is a fine product, it doesn’t compare to this for the overall experience. And you don’t have to give up your phone. Overall for what Sony advertises this product as, it fits the bill perfectly. I don’t think it’s for everyone. People who don’t have a dedicated gaming space like me and often times are splitting the tv amongst your family, this is the closest you can get to perfect. Highly recommended.. until the Vita 2 comes out. One can hope!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product but if the internet isnt the best, good luck tring to connect to your ps5. Wish it ran on its own platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift for him,

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is extraordinary and easy to handle, even my 4-year-old son found it easy; it is quite adaptive, and above all, you can take it everywhere and follow the game lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, everything was included. I was glad I was able to get one open box in such great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing image and gaming quality but is all dependant on the internet you have... be mindful you require connection to use this...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8.5/10

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great/ best handheld for the price point, games work flawlessly even on minimal internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much, I exceed my expectations, totally impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony powerhouse

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this product before the hype and was never disappointed. Now with the support from Sony it the only handheld I use!!❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear graphics even better than my tv!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and makes it super easy to play anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PSP sorta kinda

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is perfect for Dads or people with a partner. I find that this device solves a very particular but very real problem. Let’s say you want to use your PS5 but the TV is being used by someone else: your partner, kids, in-laws etc. You could theoretically put a tv in another room and play your PS5 there. Maybe even in your office if you have one. Well think again pal, god-forbid you’re not in the living room with any of the aforementioned people as the TV blares another episode of Bake Off or 90 day fiance. All you wanna do is play Diablo IV, or Monster Hunter, or Spider-Man 2 but you can’t hog the TV for your silly little video games when you could be enjoying every one else’s company. Even on nights where its just you and one other person, your presence on the couch is more important than the sweet sweet loot you could be getting in your preferred digital world. Well if any of that sounds like you, wallow no more. The PSP lets you enjoy all that your PS5 offers without having to sacrifice your presence in the family room. Now instead of hearing, “Why dont you spend more time with us?” or “I don’t care what we watch, as long as you’re here.” Prepare yourself for “Hey, are you listening?”, “Hey can you pause that?”, and my new favorite, “could you turn it down a bit?” No longer am I staying up late to play games only to wake up a few hours later in a groggy nightmarish state. No longer am i sacrificing quality hang-out time in the living room worh everyone in my life. No longer am i the seemingly antisocial gamer that society perceives me to be. I can finally be with the people i love all while playing my playstation games and not feel bad about it! My only complaint is that it occasionally drops frames and i have an ideal internet set up. Otherwise, its a near daily use for me. It’s convenient, light, and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product use it everyday definitely recommended for the everyday gamer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving the playstation portal only problem is that you can play or stream games you paid for under your playstation store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but a bit expensive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have as a new father who can no longer game on the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but there is a catch

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a handheld controller with a screen it does everything you would expect has good visuals and pretty solid frame rate when on a good wifi it’s basically just a switch in handheld mode. But when on iffy wifi it doesn’t work great it has bad visuals lokking very blurry and the lag is rough haven’t tried it out of the house to see how long connections work for it but if you have bad wifi it will not work well so if thats your situation then definitely should pass on this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun in a pinch

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as your internet signal is strong. PS5 being connected via Ethernet substantially improves gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Love that I my son can use the hand held console when he is out of town for work as opposed to having to pack up his whole system.

    I would recommend this to a friend
Sponsored