Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,483 reviews
  • Rated 4 out of 5 stars

    Handheld PS

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fantastic. Slight lag input but great overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on how well the image looks and has almost zero lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal with it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend getting with the new psn update no lagg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, potential to be great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchased, I had read a lot of reviews and many were from people like me. I’m a parent of two young kids, so being able to sit in front of a TV with my system set up just isn’t in the cards right now, so I went ahead and got this. I do like it but there’s definitely room for improvement. I use a wired in ps5 but some games are tough to play due to lag input. It’s not my WiFi, my WiFi is consistently strong. Sometimes the screen glitches and it’s weird. Some games play perfectly. Oddly some online games play better than offline games. Battlefield plays perfectly. Ghosts of Tsushima plays great. MLB is hard, there’s definite lag between when you hit the button to when the action is performed. Madden mostly plays great. NHL is a mess. I don’t think it can handle that fast constant action right now. I hope it’s something they can patch. I have headphones that work but it seems like they only connect bc I have the dongle in the ps5. There’s somehow no Bluetooth on this thing which in 2024 seems wild. Battery life is pretty good. I’d estimate 4-6 hours per charge which is pretty good IMO. Feels like you’re holding a real controller. Gets a little heavy if you’re laying down holding it but nothing crazy. Overall a cool product that I hope continues to improve. Oh, one more thing, it’s sort of loud. You can really hear it working if that makes sense. Lots of clicks and buzzing at times. Is that normal?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobility!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Love the ability to connect to my PS5 when it is in rest mode from any place as long as i have a strong wi fi signal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Melissa’s Best Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device give bright realistic colors and. Lear sounds with the gaming experience right in the palm of your hand, Great buy for anyone ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I actually play my games on here more than the ps5 itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues with network plays games with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t need to hog the TV in the living room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice looking piece of tech. It don’t take much to connect it to your PS5 and start playing. A couple issues is that even with good internet, it gets spotty and frame rate drops, and if you have an update in the background, yikes. And I wish the joysticks was the same size of the dualsense controllers, but that’s just a personal issue. It’s convenient when I want to watch a show and still play the game, hopefully it gets better the more supportive updates comes along.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Play

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 to use with it and have to have the ps+ to use iy so cost more money to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I made we drove for Mo to New York and didn't need the ps5 console and Yes it connected over 1000 miles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect edition to your p5 especially if you travel a lot for work. I can play with my loved one even when I can’t come home due to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so impressed by the PSP! I played it in another country through cloud streaming and it worked seamlessly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came perfectly I love it it works perfectly no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for traveling or Dads that can’t use the TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer for me. I never had time to game. Always entertaining kids. The has given me a chance to get a game in here or there when I have a minute. Connection is great and controls are smooth! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portal is amazing my fiancé lives his and takes it everywhere.. even though it was refurbished it looks and works like it was never used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase this gets used daily !!! My boyfriend loves it and it allows him more play time since he can play in bed vs having to sit at his desk and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the go

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and sync with the PS5. Keep the PS5 in rest mode with internet always connected and can travel while using my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nathan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Just connect to WiFi and I’m able to play the games in console back at home, this is great for kids on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just wish it wasn’t limited to ps plus subscription

    I would recommend this to a friend
Sponsored