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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,485 reviews
  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and performance for the price. Sony should use this platform as a concept for a full standalone handheld.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play Station 5 hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wish it didn’t have to connect to Ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps Portal purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great for my needs. I'm able to play without disrupting any tv time for anyone else. & the use of your PS SUBSCRIPTION is also available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing plays really well and you don't have to be right by your ps5 it just have to be in rest mode my bf love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids. Love it, and when they go to sleep I play because I love it too lol.. gift I could have bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to play games while family watches tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for gaming if you have a fmaily and they need the tv for somthing else, play your PS games while you kids watch there shows. Just be mindful of how far away you are from the Playstation itself and the wifi modem or get somthing to boost or a wifi repeater.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but no connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the system is amazing but im having and impossible time getting it to connect to my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the value. Good price and easy pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Perfect size and the controllers fit so well in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better in Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Convenient to travel with and goves you access to your PS5 as long as you have good wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so fun to use and play with, I love it. Very good match to take on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing when it works well. Network stability can be an issue sometime. Its great for playing RPGs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun for play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loves it! A bit tricky at first to switch accounts, but after that ... it's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it how you could play my playlist on the portal I have a brother who uses the ps5 and I want to play I use the portal best thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great and easy I even got a small discount when I shopped on there open box section.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal! The cloud gaming update is great! It’s given me the ability to play my favorite games in bed which has allowed me the opportunity to finally get to complete some games I otherwise couldn’t get around to completing. Screen quality is good, the remote feels just like the dual sense although the sticks might be marginally smaller. The stream quality is great, I have decent internet so I don’t have really any issues apart from the occasional quick lag spike which is maybe once every 2 hours. Wish we had the ability to hook up any Bluetooth headset ,but you can get a Bluetooth 3.5mm headset dongle and that solves that issue, if they update that I’ll change my review to 5 stars but for now I have to give it a 4 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this handheld

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect addition! There’s minimal lag and great screen quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi needed and runs on your ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome, but renders weird and it’s lame that it has to be on your WiFi using your ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For fun on the go... nothing beats my portal. I love the fact that i can play everything on my playstation while i am away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun add to gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fun to have with the PlayStation 5. Makes playing away a breeze

    I would recommend this to a friend
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