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Customer reviews

Rating 4.5 out of 5 stars with 6997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,997 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Gamer dad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a fair because you can use it to share play your Playstation 5 but you can shareplay on a tablet or your phone i want to give it a 1 star because if you have a mobile data plan its better to share play from your tablet you can select use mobile data from the settings with this only has wifi the point of this is to game on the go another thing streaming games is amazing works way better then share play but gonna run you 175 for the year i would not recommend anyone pay monthly i had mine because i am a premium ps subscriber already

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great just mid battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies kinda fast but charges super fast as well, it works great in my opinion just need decent Internet, works better when streaming ps plus games vs using PS5 but still usable enough to enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Unreal price for a seriously clean handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible- the screen it’s self is clean and beautiful. Gameplay lags a little online depending on your internet speeds and takes some getting used to has it feels like a heavier bigger controller so for shooting games and online battles. Will take a while. Definitely clean though!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 in your hands!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add-on for the PS5 making it portable and convenient for those on the go! It’s an amazing piece of technology!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal is worth every penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is an absolute game changer. Being able to play PS5 games in any room of the house and while someone else is using the tv is amazing. The screen is beautiful, it’s very comfortable and the haptic feedback is perfect. I cannot recommend this thing enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Level Gaming Anywhere with the PS5 Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently picked up the PlayStation Portal and I’m honestly impressed. The screen is crisp, the controls feel just like a regular PlayStation controller, and the overall experience is super smooth. It’s perfect for playing when the TV is tied up or just relaxing in another room. Setup was quick and easy, and the performance has been solid. Definitely a great addition for any PlayStation fan

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when you’re on good wifi. I play CoD multiplayer so it’s okay. Now if you’re on slow and on level 7 in zombies, yeah you’re going to lag mucho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the newest update allowing game streaming, this is a must-have for those who travel and have access to good internet speeds. I have 1k Gbps internet at home, and it does not lag at all. Picture quality is amazing! The sound is really good, but it has a 35mm input if you have headphones, so you can save on buying Sony's dedicated accessory headsets. If you don't like it, return it. Then, someone else can get an open box and save $50 just like me!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ergonomics inspired by the DualSense controller, smooth and beautiful image quality if the connection is good, and the freedom to play your PS5 games remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me who likes to play but don't want to get out of bed, this is a perfect addition to your PS5, it is practically a PS5 controller with a screen, you can play any game without having to move from your most comfortable place

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Update has made this device worth the purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld has a ton of potential. Not quite perfect yet, but definitely playable. Hopefully the future updates will resolve connectivity problems. The most recent update included a streaming beta that performs much better than the remote play feature. All in all it’s worth the money and if future updates helps with the performance of remote play it’ll be golden. For those who don’t own a ps5 the update just made this handheld worth purchasing. If you subscribe to ps plus premium you’ll get access to the streaming beta and all games in its catalog.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Remote play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was very skeptical about ordering one seeing the the reviews amd opions but i personally really love it. Its great for laying in bed and having yoir favortie ps5 games in the palm of your hands. Good internet is a must but i havent had mich issues when playing i truly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Wowzers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the one device that people need, that they thought they didn't! You never realize how great it is until you are playing all your greatest ps fans the way a ps fans should be played. With a ps controller. You can play this any where and not just in your home fyi!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is cool as heck, it's great to be able to play classic jrpg's in bed or when the wife hogs the tv. Feels no different from the PS5 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even used my PlayStation in weeks. By far the best purchase I’ve made for gaming in a long time, travel a lot and use it on the go but even when I’m home I can lay in bed with the wife while she’s watching tv and everyone is happy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    MUST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. I love my ps5 console but this is even better for when I just want to lay down and relax in bed without having to sit up so much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! My husband really enjoyed playing this and he can play it everywhere in the house now. If you want to play it outside you need to buy a travel router to be connected still to your PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing gaming for such a low price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of them, and I love mine so much. Got the black one (giggity). This device is perfect, other than needing WiFi to play the games. This is the only way to get PS5 quality graphics on a handheld. Not even the $1000 handhelds have graphics this good, and that’s all thanks to streaming the games and not running them off the system itself. However, because of needing WiFi to play games AND needing a PS Plus Premium subscription, this gets 4/5 stars. Eliminate the need for the premium PSN and this is a solid 5.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PlayStation Portal Remote Player for PS5 Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal exceeded my expectations, the screen quality is amazing, it’s very comfortable, and as long as you have a decent or wired Wi-Fi connection it works like a charm. I can play my games while the TV is being used, or late at night without bothering anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best investment to keep both you + your wife happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solution if you want to share the same living room space with your partner while both enjoying own activity, when she enjoy her korean drama, i enjoy gaming in PS portal. The handheld feel amazing and the display looks incredible and buying at Best Buy allow for additional points with Amex make this even sweeter.

    I would recommend this to a friend