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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,485 reviews
  • Rated 4 out of 5 stars

    The product is great but the service is…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Portal and its portability. I hate that you HAVE TO HAVE IT CONNECTED TO YOUR PS5 and it’s not Cloud streaming(they haven’t ruled it out in the future). The Portal has a great display and uses same form factor of the PS5 Dualsense with the addition of a huge screen in the middle. I will say the Analog sticks are 1/3 smaller than the console DualSense though and that may be an issue to some. Now to the service…. Sony hasn’t released a patch or an update to support the bit rate of the Portal to match the console(understandable to a degree) so it causes an issue at times with gameplay and the mismatch bitrates. Lastly, the lack of update has made it somewhat of a paperweight in some cases. A lot of people play seamlessly but others aren’t so lucky because of the Portal disconnecting every 10 secs. It’s really a luck of the draw if it’ll work for you but if it does, it’s well worth it. If it doesn’t then you may want to return it or wait til a software update/patch comes to plug the holes. Great device. Just needs some TLC from Sony. They’ve been practically hush about it besides them being surprised it sold more than they originally thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to PS especially now when you’re able to stream games. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Portal brings console-level gaming to your fingertips with a sleek, portable design. the smaller size can feel a bit cramped for long sessions. Battery life is decent, lasting around 4-5 hours, but you’ll likely need a charger for extended play. Overall, it’s a fantastic way to play PS5 games on the go, though not the most compact option out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ONE YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband has been playing this non-stop! It has so many amenities to the usage of this device. It is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psportal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very good with new cloud gaming abilitity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the gamer in your house. Take it with you and continue doing your thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PSP fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product! Works great. Bought for son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super cool device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty sick device. lets me have my tv in use while gaming. nice for taking on the go- make sure the PS5 is in rest mode- i’ve also connected it to the wifi router per other reviews and honestly i don’t have an issue with it at all when it comes to loading. depending where you are with that wifi source- it could cause a bit of a lag- but just like in your home with wifi, there are hot and cold spots when it comes to connection. i guess my only thing is the charge in this thing, but now a days things don’t hold a charge like things back in the day. basically an upgraded psp without the psp:( (still crossing my fingers for a completely portable device like the psp) but until then, this will work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! I’m able to take it with me on vacation and it works as it should! As long as I have WiFi I can connect to my ps5 and the games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Play PS5 games in the go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and definitely meant for those who want to play their PlayStation 5 games when on the go. I would strongly recommend you do your research though if this is worth it for you as it differs between each individual. Only cons I’ve actually had was that it wasn’t an OLED screen and being that I had a OLED tv I was spoiled. Overall I would still strongly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and am very glad the way it turned out for a gift for my brother!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looooove this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality and sound is amazing , love that it can go any and every where with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps portal is convenient sleek and comfortable to use an awsome pick up and continuing to grind on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PlayStation Portal with a bit of skepticism thinking that it was going to be just a waste of money and without any value. But I’m going to be honest. This is the best addition to my PS5 any should have. This is so easy to use that it requires no effort to connect to your console and start playing. The feel of the controller is just was of you were holding the controller and the screen is so big that it is just perfect. I do have issues with conectivity when I’m outside of my home but the is also because of the internet I connect to. When connected to a reliable internet, the games are flawless just like if you were playing directly from the console. Another perk about this that I love is that when my wife wants to watch tv I can grab my Portal and play while she is watching tab. No more being upset of not being able to watch tv while I’m playing. At the end of the day. Yes this is a remote play like if it was from your phone but the feel is so much better. Thank you Sony for such a device. You can’t go wrong buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product so far! The fact that it’s portable is amazing! My son loves this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got 2 for Christmas and was able to get the living room back. They love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful!!!!! Works great!!! Great deal!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing flexibility For cloud gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing flexibility For playing games excellent game selections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bought it for my husband for xmas hasnt put it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, if you have a connection to wifi anywhere you can use it, look amazing, plays amazing, and is smooth.

    I would recommend this to a friend
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