Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,483 reviews
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCT I bought it as a bday present to myself and I’m really enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the size of the screen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprise how big the screen is. I thought it was smaller from the videos and pictures I saw but in person it’s definitely bigger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my daughter! She’s been wanting this PS Portal & it was great price during Black Friday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice works good nice too play outside of my house overall happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5 handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for when I’m on trips away from home, makes gaming easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our son for his birthday and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote and nothing more

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good at what it does. It allows you to play games on your PS5 when you’re not sitting in front of the TV next to your PS5. (Yes you NEED a PS5 also to use this). My biggest gripe, it does NOT support Bluetooth headphones. Hope you have an old RCA headphone or the new proprietary headphone / earbuds from Sony. Other than that, I haven’t noticed any meaningful lag, but I have been playing this in my house, so, make what you will of that. Oh, and I was unable to edit how the touch screen works, I have to tap it twice for it to operate the Touch Bar on the PS5 controller. I would have loved to change it to one touch, maybe I’m missing something. Final thoughts, if you’re a tech junky like me, I recommend getting it, otherwise, don’t. Wait for something that can play games natively and also support PS Remote, like the PS Vita that had its own games and it also let me remotely connect to the PS4 to play games when I was away from home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New update makes it worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New update makes this portal well worth it. If you were on the fence before, I think this update is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical on this but it is awesome! All you need is Wifi & you can play any game that is downloaded on your PS5! Only downside, if i had to pick one is that you cannot bluetooth your headset & the speakers are not that great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item, but not for me

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for some. It didn't really fit what I was hoping to get from it, but it worked fine, display was nice, no issues with it after 9 months of owning it. Best if your console is hardwired. If not, there will be some input lag esp on FPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, if you have a ps5 is great, but is awesome if you subscribe to ps premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome.with the new update it runs so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall build quality is solid. Functionality so far is good. When games are streamed the quality of the graphics is like looking at my TV at home. The sound is perfect. I will eventually get wireless headphones and I know the sound will stay perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I have two now excellent portable gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy if someone else is utilizing the t.v you want to game on . Reaction time is great,It also has a nice big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged the backbone for this. Recommend this if you. Better screen playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After update definitely worth it. Just a little delayed easy to adjust to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Streaming is only so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal has excellent ergonomics and haptics with the spotty nature of fluctuating wireless signals. For a device that costs 150-200 dollars less than an entire PS5, it really should be a 1080p HDR oled panel that is able to run PS5 games natively, but instead what we are getting is a decent remote streaming device that requires ownership(and power-on) from a network-connected PS5. Your mileage may vary, but in my 5 or so hours with the device, i had no disconnects, although i most certainly experienced audio crackle, streaming artifacts(at 60fps) and severe input lag in the 100’s of milliseconds. Remote play and cloud gaming simply isnt ready for prime time, but overall this device does what it has set out to do, and thats provide remote playability of PS5 games when a direct tv connection isn’t immediately available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an open box and it was wonderful. Works good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent remote play device good for when console isnt near by. I havent tested it outside home though.

    No, I would not recommend this to a friend
Sponsored