Customer Ratings & Reviews

I always wanted to get a portal and I'm glad I waited till the black one came out I love it! I can play my games while the rest of the family uses the tv. It also works well if you're not at home all only thing which is really needed is an internet connection and the better it is the better the performance of course. The price is the same as the white but I did get mine price matched so I got it at a great deal.

Amazing to use! Battery life is amazing and not hard to use at all

I love this thing! Allows me to hook up to my phone and play my games wherever I go

I am not a gamer so I was questioning if I should get PS5 but then decided to get portal for cloud gaming to get just a taste of PS games. I am loving it and don't think I will get PS itself. The form factor makes it more convenient and practical for me. The screen is large and punchy. I mostly play RPG games and did not face much issues on streaming.

Really enjoyed the smoothness of the game play. Feels like a true PlayStation controller. Need good solid Wi-Fi connection though.

Thanks to the ststem update on 11/19/2024, you can play stream from the cloud server without connecting to PS5 if you are a PlayStation Plus Premium member. The choice is limited, and they say that this is still a beta test, but it works! The save data are stored in the cloud and synchronized to PS5, so you can play seamlessly with both consoles. I am on a vacation away from home, but I can play at the hotel without flustrations. Hope this would be the official function and the choice of games will be increased.

Yes, you're dependent on PS remote keeping a connection, but that isn't the fault of the controller. The controller itself has hours of enjoyment on a single charge if you can't use your TV. The only downside is the headphone selection you can use. You can't use regular bluetooth headphones or earbuds. You can either use the Sony PULSE devices that pair up easily, or connect a headphone jack wire.

I love this Playstation hand-held i can not put this down both me and my daughter bond playing games

Purchased online for pick up, customer service ALWAYS great, transaction ran smooth. Surprised my boyfriend with this as a bday gift, he enjoys it ALOT! Especially during road trips and layovers. Thinking about purchasing one for myself. Just waiting for the update for GTA5 and hopefully more games will be added as well. Then my bf really gonna love it!

Very fun addition for PS5 owners! It’s nice being able to use my TV for movies while still enjoying my favorite games on the couch! Would be great if Sony would make a standalone hand held, but this gets the job done for now. As always, bestbuy is great to work with.

I bought this as a gift for my adult son. He loves it! He says that he was able to link it up quickly and is very happy with the ease of use, the feel of it and the graphics.

After spending real time with the PlayStation Portal, I can confidently say this device fills a very specific niche — and if you fall into it, it’s fantastic. If you don’t, it might feel limited.

I was on the fence of buying this because it was not explained correctly to me how it works. But when it was properly explained decided to buy it, and I have no regrets. Recommend to buy it and gives you the option to play it anywhere.

Love it! I'm now able to game freely around the house while the main TV is occupied. Was a little laggy but that went away as soon as I connected my PS5 to the Internet via Ethernet cable

Device runs smoothly and turned out to be better as a gift for the wife. Happy she is enjoying it.

Similar to the psp, very accessible and very accommodating. Highly recommended as long as you have strong WiFi connections.

Great for playing most games over wifi but not so great playing higher AAA titles. The higher end games like cyberpunk 2077 have buffering issues but stray plays great

I love my PS portable. Great for on the go. Especially going out of state for vacations. I can still stream my favorite games.

Excellent way to take your PS5 on the go! Easily connects to WiFi and lag free experience with good connection speeds.

I was initially against the PlayStation Portal and didn't see a real use for it. Lately I've been working a lot more and I haven't been able to game until nighttime. The downside is that I'll get all setup to play, but then want to just crawl into bed. With this device, I've been able to play in bed before sleeping and it's been such a gamechanger. I guess when it launched it had some issues with how it would connect to public Wi-Fi, but they've since patched a fix for it. I highly recommend this as it's turned to my favorite way to play games.