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Customer reviews

Rating 4.5 out of 5 stars with 6997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the product's portability, with users calling it the best portable version available. Additionally, customers appreciate the product's performance, specifically mentioning the great graphics.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,997 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice to play remotely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! Perfect for some gaming sessions while I’m away from my PS5, specially in my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome hand held unit. Complements the ps5 very well . Be cool if they put psp games on psn. Im kinda new to the new age games. Im old school but its a pretty neat system fr

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Portal. Im pretty sure ive used it at least once a day since I picked it up. I just wish I could use it with out a wifi connection and it had some security features like a screen lock or tracking if the device is lost or stolen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Shockingly capable dedicated streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece if technology. If you have a PlayStation 5 or a PS+ subscription, and a solid internet connection, you can't go wrong with the Portal. I've been able to play online competitive shooters with no noticable input lag, Elden Ring, Final Fantasy 14, and Veilguard all streamed the PS5, as well as try out a wealth of modern and old titles through the PS+ collection for the Portal. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal, is it worth it?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing on using private WiFi and nice to be able to play anywhere that is comfortable and not just at your PlayStation set up. With the most recent update I am to connect to remote play on my mobile hotspot or public WiFi but I did not have the smoothest streaming experience. Lots of lag and experienced a lot of deaths in Warzone lol. Cons: when I first bought the portal it was before this most recent update and I could not connect to remote play on mobile hotspot or public WiFi. Did some Reddit research bought a travel router off Amazon to accept terms and conditions from public WiFi pages and the portal doesn’t have this built in which prevents you from connecting to the internet properly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Really nice device for PS5 games.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PSP is a great device to mirror your PS5 from. Feels rellt well made and is very ergonomical. Feels just like holding a regular PS5 controller. My only beef with this device in my opinion seems intentional as you cam only play games on this device for the most part. You cannot stream any tv service or even Youtube on here. That was actually really disappointing to me however I as I mentioned i would t doubt they specifically made it that way as to focus all your attention on the mediocre selection of games on the PlayStation store. At least for PS5 i feel the fame selection for has not been good this term for PlayStation. But again if you have tons of good games to mirror and your lucky ebough right now to get a PSP from Best Buy for $199 its well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    AMAZING With An Asterisk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have minimum 15mb upload speed and follow these guidelines, you'll love the Portal. Obviously your PS5 has to be WIRED, No wifi. Sadly, but hopefully something Sony will fix with an update. You have to set your PS5 resolution to 1080p, and either unplug the HDMI from it or play with the tv off. Not ideal i know, but it's worth it. If you have another tv other than the living room, which less ppl/only you use. I recommend hooking up your PS5 to that one, since the Portal connects through wifi and not the console. Please pass these tips on to other interested parties, before recommending the Portal...

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for playing your console on the go!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is perfect for playing your PlayStation 5 on the go. I travel a lot and being able to access the PS Library or remote into your PlayStation 5 to play all your games is more than I could ask for! All you need is a decent internet connection and the video and audio comes out crisp and high quality. Perfect for relationships as well! This way your significant other can use the tv for what they want to do, and you can use your Portal to play your games. It’s a win-win!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    How can it be so light?

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So lets start with design. The feel in your hand is comfortable only draw back is joysticks feel small. I can not belive the resolution on the screen thats same if not bigger then an Ipad mini. Battery life is amazing to be able to search for wifi and brodcast in that resolution. The connection does get lost but not to often. Once you set it up it will be your new addiction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inchs screen, great ergonomics, and no lag make it the best handheld ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product try to take it with me everywhere, specially with the stream beta now I can play my favorite ps5 games on the go!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Was overrated now it's underrated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to play games on your ps5 while someone else uses the TV or when you're not home is actually incredible. I play way more games now than I did before. The only people who shouldn't get it are people who live alone and don't care to play on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for wanting to play the game without having to setup in a chair. Can take it anywhere, very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Keep the Mrs. happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be able to play PS5 in your hands and not having to take up the TV so the Mrs. can watch her shows is such a great thing. Beautiful handheld remote play accessory. Strongly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing what the portal can do once you know what it is for. With the new updates and the ability to cloud streaming its a must have for PS5 owners

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when someone else is using the TV, or if you want to play in bed, on the couch, or elsewhere without lugging the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever! My husband loves it and will be taking to work for their game club! Graphics are great and everything about it he loved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Companion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Good companion to my ps5. Can play games while watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Switch 2 is my main console. I got this to be able to play the few PlayStation games I wanted to play. The only bad thing I would say about it is it does not Stream PlayStation 4 games. Got an open box product, and it was perfect as they always are.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the portal for the convenience. It has great sound quality, and good visuals. The main problem is that you’ll have to have a solid Internet connection in order to play the games that you have.

    I would recommend this to a friend