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Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,485 reviews
  • Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those whining about this…I’m not sure it’s fair to judge this item based in what it DOESN’T do…I’m not sure that’s the point of a customer review. If i wanted a detailed level of analysis on what this product should or could be, I’d look up ign or cnet lol. With that said, this product does exactly what’s advertised. It’s a remote player for your ps5, best used around the house. It’s perfect for when my tv is being used or i want to get some gaming in while in bed or lounging elsewhere. The screen is beautiful and while yes, i have a Backbone, this works so seamlessly and automatically. The controller is solid and feels just loke a dualsense in your hand. Yes, you need a reliable internet connection that isn’t choppy lol. Trying to download or update something on your ps5 while using might also cause some lag. All in all, big ups to Sony and I recommend to all my fellow casual gamers that just don’t want to be stuck or restricted by their main tv’s. Hardcore gamers looking for a ps Vita replacement will be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playstation portal.... Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is a Great device. It allows you to play your PlayStation 5 without being tethered to the TV. Since I've had it that it's been my favorite way to play my PlayStation in a way. However, that comes at a cost sometimes. If the internet is not great then it suffers because it is a remote player, not a stand-alone console. If you're downloading something else while trying to stream at the same time, your game play suffers. However, when things are great with this device, things are really great. The visual quality is great. The gameplay feels like a PlayStation. 5. Dual sense in your hand. The screen puts out very well, so I think that if you were to buy it, knowing that this is not a Nintendo switch, where's a standalone device okay? If you're okay with that, then you should have no problems with this device because it is quite fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midnight Playstation Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white Playstation portal was so amazing I loved it. so therefore I knew I had to get the midnight one. The blue light really stands out and makes it looks so good. If anyone consider on buying a portal, please get the black one, I mean you cant go wrong with the classic white one but trust me the black one is better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly really do enjoy the portal alot. the audio quality isnt the best & you do need good wifi in order to play it but i do recommend it for story based/single player games. i havent tried multiplayer games yet but if you do ply story based game i strongly recommend if you get the chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it really a good idea when you guys don’t have access to the big TV I like it is professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have anything to say other than I am happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run perfectly well. I prefer this over the backbone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to order and came so quickly! My nephew loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it was independent from the PS5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it was the second coming of the PSP. My intention was to be able to multitask with the PS5 by playing games on the portable and streaming on the tv. Did not know it could only mirror. That was disappointing for me. I like the concept, but it wasn’t what I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. If you have PS5 and play a lot of single player games or quick matches to play without TV. This makes my TV free and still game while watching mvovies on TV.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Getting Better With Updates

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i first purchased, i was skeptical. You do need an really good internet connection and it does require your ps5 to be in rest mode, and connected to wifi, but if your ps5 is hardwired to the router, it should be no issue. There was a recent update that makes the portal its on device persay, as long as you have the Premium tier of PS Plus, you can stream games directly from the cloud, no PS5 needed. The catalog right now isnt to big due to it being in beta, but it definitely makes it worth it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s amazing my husband love it easy and comfortable to use any where of the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing in bed and streaming games while on trips as long as you have a hotspot. Graphics are great for a handheld device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psa5 game station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable game station. Good service n help from staff explaining game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now with the update you can play with owning a ps5 and that makes it totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this while my family uses the tv is a win in my books. Need good WiFi but regardless it does what it needs to do

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing idea being someone who used to have a PSP with the new update. It makes gaming that much better now not having to have to a PS5 active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it use if way more than i thought I would works great no lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loves it, can be convenient at times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PsPortal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient addition to the ps5…………………………………….. ……….

    I would recommend this to a friend
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