Customer Ratings & Reviews

Very light weight for its size. Had great picture and is very easy to use

Great and one of the best gifts my nephew got this year 2025.

Nice game, has some issues to get it connected but works well.

Good and love it work good love playing with it all day

Great product, I bought 5 as gifts and everyone loves them!!!!

Great product for when you are traveling, it may have improvements but that’s in play station hands

Very good product to play anywhere… very good materials I love it…

An amazing product and works great and my girlfriend loves it

I love the PlayStation portal because it allows me to play the game when I don’t feel like going in my gaming setup, say I’m laying in bed and comfortable or I’m waiting on the wife to get dressed I can still beat a few levels without having to stop what I’m doing. The only thing I will say is there is a slight delay on some of those larger games such as Call of Duty Warzone or Marvel Rivals.

I've waited for this to be back in stock and went back and forth on whether I would buy it when it was. After watching and reading many reviews over the months, I decided to go ahead and buy it and I'm glad I did! This is a good device, great screen clarity and size and the grips are just like the PS5 controllers. Sony nailed it and because of this I am actually playing my PS5 more often. A lot of the reviews mention that you need a strong connection and that does seem to be the case, because on a public, restaurant or even a hotel setting, you'll get some tearing and freezing and the connection will just drop. Plus, it'll take forever to connect on a weaker network, but other than that, this is a great device! I, like many PlayStation fans, hope that Sony gets back into the handheld games, because if this has native game capabilities and Bluetooth, it would be a super Vita or PSP!

Great product easy to use quick loading I bought it as a gift and they loved it!!

Its good for what it is and only for what its meant for if you havent really paid attention to it then read up before you finally are able to get one no it does not have its own games it does not have a browser it cant play music or videos it cant download anything and does not have Bluetooth BUT it does enhance the remote play experience feels better then using a backbone it has ergonomics of an actual controller with a mini tablet in the middle and there is less lag when compared to using my phone its just not the same when you clip your phone to a holder attached to a controller you have that top weight but with the portal its like a feather it is a bit awkward to carry around there arent any cases for these things yet so you gotta be careful yes its overpriced i think 150 wouldve been good and yes you waste less with a gamesir galileo G8 or a backbone or a razer kishi or a controller clip but the experience isnt the same if you really want this be patient keep looking DO NOT buy it for more then 220 dont go to fb and meet up somone selling it for 300 keep looking and be patient

Being part of the portal nation, i see all these 1 stars and i think those are trash reviews. I have never seen lag in any of my games that i've played and it's been super smooth. Setup to your ps5 is super easy also. Compared to a steamdeck, you're losing in many fields, but you're winning in price of the device, not including the ps5, and couple other things. The device is very light and feels great on your hands. Steamdeck has a good feel but has a heftier feel. Portal also has no huge fan running. It's super quiet. Only bad things is there's no bluetooth support and external controller support. As a dad that plays at odd times, sound is not that much of an issue and I can just play on the device. It is great! those 1 star reviewers are probably putting their ps5 on wifi or their network is not great, but I don't have the best internet, i get 100 mbps, with my kids device, wife's phone, and the apple tv running. It's not an issue. You have to plug in your ps5 to your router for best result and not plug into a wifi extender either. You have to set yourself up for the best results. There's a reason why it's sold out.

My only negative is it needs to be able to play all games from your library that you purchase

Great product. Works well had no issues linking to my PlayStation. Overall a grea product

Great to use while I wait on my kids during there activities.

Best for outdoor gaming and quality as ever best buy never let us down.

Bought it for my husband and he's obsessed with it.

Got for myself when my fiance is playing their ps5 and I could play my games along side them. It’s really cool to have that option now and it feel like im on a psp again. We both have our own portals and we have really seen the convenience

My kids love it ,litle fun to take everywher with out own my tv screen