Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6485 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 6,485 reviews
  • Rated 5 out of 5 stars

    You can take it with ya

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he loves it so much he hasn’t put it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like using the Portal. It’s great to use when I want to play, but can’t use the TV. The only negative is, when I’m in a hotel room, I can’t always connect to wifi, since most hotel WiFis require an acknowledgement using an internet browser. The Portal doesn’t have a browser built into it. This wasn’t a dealbreaker for me though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand held gaming

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well designed device which now allows you to play games away from home and not connected to WiFi which it didn’t not before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Last minute bday surprise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online for pick up, customer service ALWAYS great, transaction ran smooth. Surprised my boyfriend with this as a bday gift, he enjoys it ALOT! Especially during road trips and layovers. Thinking about purchasing one for myself. Just waiting for the update for GTA5 and hopefully more games will be added as well. Then my bf really gonna love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Portal works great. Takes a minute to connect to the system when not in my home network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for son

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 15yr old and he loves it. He's already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use when away from home and wanting to play a quick game or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for the ps5!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for my ps5!! Easy to set up. Definitely need to hard wire your ps5 to the internet, to reduce the lag/latency between the ps5 and portal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the road is doesn’t need insane amount of wifi just a good source of wifi. The quality of the playstation portal looks insanely good when streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation portal remote player

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phenomenal gaming experience, plus staff was amazing and very easy to communicate with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for the gamer on the go. As long as you have a good WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift! Best Buy makes it simple and easy to purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Device I love that it now supports Cloud Gaming as well which made this purchase much more sweeter. My Con that have is that the batter life kind of is awful. Seeing how this isn’t a device made with hardware in mind they could have at least gave it more powerful/Longer lasting battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thrilled. It’s perfect, works great, just what we wished for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good and durable but connection is not great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great ps5 addition.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Since the update you can play anywhere you have WiFi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure at first about purchasing it but it was better than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    12/19/2025 review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good so far it worth the 200$ if you don’t really play on the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and easy to learn. My son loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, I recommend this, just need it a fast connection

    I would recommend this to a friend
Sponsored