Customer Ratings & Reviews

Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

This is a pretty amazing little device. My teen sons love them and found they can be played almost anywhere with a Wifi connection, with one son playing his on his phone hotspot while in a friends car. (It lagged, but it worked!) The screen is good sized and very clear. My only concern is if the joysticks start drifting later, there is probably no quick fix. We caught these on sale, so I doubt I would have paid full price for them.

Full price is not worth it. Need excellent Internet connection to run smoothly. The lack of Bluetooth is annoying for on the go but again, it will not work unless your internet is great. Little to no issues when playing on same network as ps5

Awesome little device, worth the purchase! I love it and I’m an Xbox guy

This product looks amazing and feels great in my hand It was easy to step up and use with in minutes. I love that i can enjoy my games while the family use the tv. I can play in my living room and then set up my potal to play while relaxing in my room. Love this product.

Amazing handheld! Screen and controller and performance is great!!

Just what they wanted .A personal game system always handy .

Bought my PS Portal open boxed. I can see the potential in this product. I was expecting more versatility but I’m sure more will be unlocked.

Love the Portal! I often find myself playing on this more often than on my PS5 Pro and TV. Works flawlessly at home. I have not tried it away or on other WiFi networks. The new Cloud gaming option is really impressive too.

I love it. I prefer playing the cloud streaming games from the PSPlus library than connecting to my system, but all in all this is a solid handheld.

Works exactly as advertised, easy set up and good picture quality

very good for what it does. temper your expectations though. you need stable wifi . enjoy!!

With the update that allows for streaming without your PS5 on... Magic. It works so well and the portal has a great hand feel. Definitely recommend hardwiring your PS5 if you want smooth connection when remoting but it is so fun when it works well. Direct streaming from Sony works perfectly even on a hotspot with my phone.

Product is good if somebody is using the tv, graphics are great. A few flaws, it lags quite a bit, especially if your far from the ps5 console. Which unfortunately also means you cant save games to it to play while on the go. Other than that, its a decent device to use for the price

phenomenal gaming experience, plus staff was amazing and very easy to communicate with.

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This is the very best product for the price . i love everything about it. i can now play over on the road using wifi

Im enjoying this product its great and works very good

It’s a cool game. I love being able to play away from the house without carrying around the ps5 console.

Great alternative to playing on the big tv. Super convenient if you wanna play but someone else wants to use the tv your ps5 is plugged in to. It’s essentially a modern, larger version of the psp/ps vita, just requires a WiFi connection