Customer Ratings & Reviews

I ordered this and made the mistake of placing the wrong shipping address on it I caught it within 30 minutes and brought it to the attention of customer service and ask them to change the address or refund the order so I can place it to the correct address. They changed the shipping address and assured me it would make it there but it didn't I'm being charged for this order and didn't receive the order at all and when I brought it to the attention I was told to bring it to the local authorities and that they couldn't do anything to help me even though it was documented that they sent it to the wrong address

Great buy on my part, with the Ps Portal update I'm in truly great position to continue my gaming, when my wife takes over the television, which is often, I believe she does it on purpose. But now.... Thank you PS PORTAL.

An absolutely great product,easy to use ,an awesome gift for anyone

I love it. I think the people complaining about lag don’t have their wifi properly set up. If you can hardwire your ps5 and make sure the Portal is running on 5ghz, you shouldn’t have much of an issue. I am running tri band mesh router and don’t have any hiccups. It’s great when someone wants to play on the tv or I want to lay in bed. No complaints from me!

Came as advertised. The item was in excellent condition with no issues.

Playstion portal is a very good concept having your ps5 in the palm of your hand, BUT you have to have stable and the best connection to use it’s full potential. I’ve returned it.

So easy to use! Can use it anywhere around the house:)

This is a great gaming system and my husband loves it. I like it because he can play his game and I can watch my shows. My husband loves the screen and the easiness of it. We will most likely be buying another one for our son in law.

I got this remote portal for my BF when I tell that he loved it. He told that it is practically easy to carry. He takes it everywhere, and you download your games( by paying them) then you can use them at any time. When he charges it really least long.

I love it. Very convenient as long as you have good WiFi. Does work away from home

If a great Achilles heel is the wifi at all good you have to buy a rauter for games to be able to enjoy it as it should

Really good purchase for those hardcore Playstation users who own a PS5 and travels a lot. There are some steps to make this handheld run smoothley but once you do those steps, this becomes a game chanager and a very good purchase.

Awesome tech for a dad that sometimes can't be on his main display.

it’s really good to buy especially for kids makes me think i’m a kid again ahha i’m happy i got it helps with hanging out and you can’t play now you can if you buy this product

It’s nice just don’t like you have to buy the expensive PlayStation menthol to take full advantage of playing on the go. Also sucks that u can’t connect to hot spot on T-Mobile network

Feels great in the hands. Connects easy to the PlayStation.

Was in search of other ways to play games from.my PS5. Mobile app was working but you experience the latency. So alfar the Portal has been great with remote play, theres occasional latency but it is much much less compared. And even then its playable. Only thing i wish it had was bluetooth to connect headphones. It was a big miss from sony yo lock it to their pulse headphone. Maybe its better for the latency, who knows for now

Its good better than i thought If any place have good wifi you have PS5 in your hand all around world

Son like it i have PlayStation 5 in family room so am sure he injoy playing the game elsewhere which i could hsve used it for a controller and game console at first but overall it good to touch and come in handy for it design

It’s pretty nice honestly worth the buy if a family member watching tv or a movie and you can’t play on your PlayStation