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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the product's excellent overall performance, highlighting its top-notch picture quality, and appreciate its portability and great screen quality. They also find its battery life solid and comfortable to hold. However, some customers note issues with connectivity and mention the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 7,082 reviews
  • Rated 4 out of 5 stars

    Great Cloud Gaming, Best in Class Device Streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the open box pricing this device is a steal. Even at full price it’s worth consideration now that PlayStation has updated it to be possible to use without a PS5, you just need a subscription to use cloud gaming from Sony and you’re set.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Midnight PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality handheld. Love the new streaming functionality. Feels nice in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’m enjoying it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! Very convenient if you don’t want to sit in front of your tv all day.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, only issue is connection to my PlayStation at times but I end up uses the cloud if I’m having connection issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad Station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched high and low for the portal for my husband. He LOVES it. He refers to it as the “dad station.” It is a bit large but he doesn’t mind. He enjoys being able to play his PS5 in any room as opposed to the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    User focused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation also added an update, as long as you have the PS membership and wifi, you can essentially play anywhere, not just at home. Huge QoL update.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item and deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great price was great same-day pickup was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I know it’s not for everyone and a lot of people don’t know why this product exists. But I’m here to tell you, I enjoy it. I love playing while watching tv. Or playing in bed. It’s an accessory and it’s good. I love having a dedicated device over using my phone…

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this device and takes it everywhere with us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion to the PS5. I can play anywhere in the house. Used it on a road trip while in the my room. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for the dad life

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for being able to get a quick race or game in while watching the kiddo. Great for the dad life or anywone who likes to game away from the TV

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Greatest controller ever created

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great deal for me. My dualsense had recently broke and I was looking for a replacement. I remember the early mockups of a PlayStation controller with a screen on it but they opted for the light bar. This is my controller! It is flawless in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I’ve ever wanted in a handled

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. I really use this way more than I use my PlayStation alone. So glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift ever. Purchased for my boyfriend and he loves it. He loves the fact he can take it and play his favorite games anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Cool but unreliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. When it connects. Highly suggest hard wiring your PS5 to the internet. If you have an average WiFi connection speed where you are using the portal it probably won’t connect. Most hotels do not have a fast enough WiFi for me to enjoy while traveling. The beta of remote play from library is cool. But games are limited. Hopefully this expands and will make it more useable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great addition to ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for a ps5. I have it next to my bed so before bed i play and put it down its so easy and simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well worth the money. Now I can play my PS5 games without having to sit in my living room.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product allows me to play my PS five games only downside it does not stream Hulu or Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing I got

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good idea to have this device in your house

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ok but not a psp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lags even with good internet and wired connections. No bluetooth. Limited but i like the attempt to bring psp back. Just not it though. Lags sometimes doesnt turn ps5 on…..

    No, I would not recommend this to a friend