4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 7,082 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made and awesome present for my brother he goes everywhere around the house with this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A masterpiece in the making

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely like this product and think Sony did right by their fans!!! From the visual aspect and how comfortable it feels in the hands, just a true masterpiece of what’s to come later with updates from them!!! 100 percent happy to have gotten this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect to take everywhere

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ☺️ easy and practical to carry everywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but definitely need a strong internet connection for it to work with no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal awesome

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is awesome I mean wow amazing incredible I can go anywhere and play with my portal

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for my needs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation portal was made for someone like me! Someone who likes to take gaming on the go. Feels good in the hands and comfortable to play on.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Playstation Portal Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the sticks feel a little flimsier than the regular controller. Make sure you have solid wifi - there is a little bit of lag with soulslike games that can be the difference between winning and losing...

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle and simple to set up. Doesn’t need too much time to fully charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not expecting to much after seeing some of the reviews. I have been pleasantly surprised how good this device is. I have gigabit internet, so my connection has been excellent, and I have really not seen any noticeable lag.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it love it love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone hating on it because it remote play but i love it i can take it anywhere and play my ps5 games as i please. 60hz with a solid connection is good for me i play multiplayer games and story mode games such a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Kinda good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought. But still a streaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile gameplay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new updates this item is a dream. Can play anywhere with WiFi connection. Just need to upgrade my cloud service so that I can really unlock the full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Adult

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing perfect screen size to play games and you dont need a ps5 any more yesssss....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases I made this year. I’m so glad that I decided to get them my son and love them

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Like it more than i expected

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive wanted to do handheld gaming. But im not the biggest fan of nintendo and a steam deck is a bit too much for me. This thing is kind of perfect for me. It has some draw backs but the positives are more. Glad i bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is a fun hand held that I highly recommend. I have been playing death stranding on it and it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great add on - as long as you have good WiFi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the product. Make sure you have a good wi fi signal to get the most out of it but makes the PS5 more enjoyable than it was!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    PSP Remote Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portable. It is at first hard to set up. Once it is set up the mobile screen is 4k resolution that can be played around the house. Unfortunately, it is not for travel. Now I want to finish Diablo 4 on the system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal Opinion.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love using it whenever I can. Though I believe I shoukd upgrade my internet somewhat due to minimal lag. Other than that, it runs great and would recommend to anyone who wants one, including the protection plan for good measure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my house or work and havent had any issues. I havent experienced FPS lag, the controller just feels right in your hands. Definitely recommend a strong wifi connection as it streams from the console.

    I would recommend this to a friend