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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7082 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 7,082 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Must Have for Gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld player. I can now play my games while I am anywhere in the house if outside on the patio. It was easy to connect to my playstation and works just like my controller.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream playing ps5 anywhere with our having to carry a ps5 everywhere i go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy, useful and super fun! Can be used anywhere in the home without and lag or issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but if you got decent internet it’s the best device for a dad like me. I can play my ps5 pro from my bed while my wife and kids hog the tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Portal!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great allows me to play my PlayStation games without using my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its better than expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console. I would jot label it completly as portable, since there are some requirements tou may need to play. You may need to do some adjustments to your router, nothing complicated. I got the portal on discuount. Even I love it, I dont belive its worth $200

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy allowed me to be able to get the hottest item this Christmas. Thanks a lot for the easy process. Ps Portal is the most unique up today product that has been released by Play Station glad I was able to snag one for the holidays

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wifi Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sitting right outside my house in the car and the wifi just won’t stay connected. Not to mention you can’t even go anywhere far from your game it’s like a household handheld and that’s not what we signed up for. I have xfinity btw. It says all you have to do is have your game in rest mode and it will connect. That’s not true cause the portal needs wifi to connect to connect to the system and even the the connection will be weak and it will back you out. I’m highly disappointed. Sony lost me with this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new update why wouldnt you grab one! It was made for those that cant seem to find time to play.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Works great as a remote player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good at what it is designed to do. I am able to play remotely while our TV is otherwise in use. That's why I bought it. It is built really well, and the screen and controls are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OS5 portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great timing , easy process , love the Amex points combo

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Playstation portal for the Win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation portal is the best device I have been looking for that would help me relax in bed and play my playstation games at ease. Also when kids are occupying the tv it becomes very comfortable and easy to play game lying in the bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully optimistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t used this yet, bc it’s a Christmas gift for my son. But we are very excited to see if it lives up to the hype. The concept is great… hope it will execute what we want!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I’m a Truck driver and on my free time I’m playing all my games with my son don’t matter where I am graphics are insane I love it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome on the go PS5 gaming experience. My wife is active military and travels a lot. This helps her stay entertained while away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when away from home as long you have good wifi

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly and allows me to play adult-themed game in another room while my kids play the switch or watch tv. Much better than using a phone. I honestly didn't think I'd use it as much as I do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    My daughter loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to mention this is a accessory for your ps5. It is not a stand alone product. Other than that the screen is crystal clear and the controls feel just like the ps5 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Ps Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great handheld. Feels very comfortable on my hands, feels even better than the “switch” if you ask me. I really love the screen on it. And connecting to the wifi is easy, just make sure you have an available wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure at first about purchasing it but it was better than I expected.

    I would recommend this to a friend