Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 6854 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 6,854 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Better than I expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally have my TV back. Got this thing for on the road, but my kid can play the PS5 from the living room all the way across the house in his room. I love having my TV back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great handheld device if you don’t like solely playing on a TV. The only other features that this is lacking is Bluetooth and a Web Browser, other than that it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Frustrated

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely disappointed with the PlayStation portal, and I'm not alone. As a long-time PlayStation fan, I expected a seamless and user-friendly experience, but what I got was a clunky, slow, and frustrating interface. Firstly, the navigation is a nightmare. The menu is cluttered, and finding what you need is like searching for a needle in a haystack. Simple tasks like downloading games or accessing settings become an ordeal. The slow loading times and frequent errors only add to the frustration. The portal's design is also visually unappealing, with a dated look and feel that lags behind modern standards. The layout is confusing, and essential features are hidden behind unnecessary layers. But what's even more disappointing is the lack of functionality. Basic features like game organization, friend management, and notification settings are either missing or poorly implemented. The search function is unreliable, and the store is a mess, making it hard to find new games or deals. Some other issues I've experienced include: · Frequent disconnections and errors · Unresponsive customer support · Poor optimization for different devices · Limited customization options Overall, the PlayStation portal feels like a step backward in terms of user experience. It's a shame, considering the excellence of the PlayStation consoles and games. I hope Sony takes user feedback seriously and revamps the portal to match the quality of their hardware and software. Recommendation: Until significant improvements are made, I recommend using the console interface or exploring alternative gaming platforms with more user-friendly portals.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wireless, fun and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the freedom to play my PlayStation anywhere, anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    AWESOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY BF LOVES THIS!!! 10/10 RECOMMEND!!! EASY TO USE AND SET UP

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good gadget for parents!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm having a great experience with Portal, recommended for parents whose kids watch your TV frequently, like me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Earns the Dad station 5 title.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Device, it's better as a secondary screen when your main screen is busy. Sound is pretty good, picture is great as long as your wireless network is setup without a lot of interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No console needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome and sleek. Great alternative to buying the ps5 console as long as you have premium with PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal is a must have

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the PlayStation portal and how I can let the kids watch the tv and I get to continue my games while in bed or on the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what i wanted

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Portal works exactly as i wanted it to. Being anle to play my PS5 anywhere in the house has been great. Just make sure your PS5 and the Portal have a strong internet connection. Plugging the PS5 directly to the router helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS portal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing literally is your ps5 on the go! Great quality and no lag easy to connect to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Looks Great. Unusable Due to Wifi Connection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great. However, this thing will not hold a wifi connection. I have no issues with wifi connectivity on PS5, TV, PC, etc. It's been unusable for me because it's constantly losing connection. Hoping Sony can do some kind of fix via firmware. I've had 5 seconds of gameplay, literally. If they are able to fix the wifi connectivity this is easily 5 starts and, in my opinion, great value for the price. Hardware wise it feels great. Screen looks great, although OLED would have looked a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graphics are good!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it’s very convenient when I’m traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product when it works. Screen is amazing and looks much better than when I remote play on my steam deck. Games that require low latencies don’t work too well but it’s perfect for casual games like jrpgs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portal remote player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way you have the graphics at the palms of your hands. A perfect gift to give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Portable Gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product so far! The fact that it’s portable is amazing! My son loves this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing, the service was amazing. I'm glad i got this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PlayStation portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 portable is awesome and with the new features even better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal is perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it regardless if you are on the go or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looooove this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality and sound is amazing , love that it can go any and every where with me

    I would recommend this to a friend