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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7074 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 7,074 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot are saying this is useless but with two kids I can game while they take over the TV. Or I can use it in bed. Havent tried using it away from home but will give it a try soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really have to know what you’re getting into when you purchase a PlayStation portal. It is a streaming device that essentially has no off-line capabilities other than an options menu. If you go into this purchase, knowing that, you are really going to enjoy this device. It’s streaming capabilities without even having to turn on my PS5 is a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i wasnt going to get it because all the mix reviews but i gave in and purchased it and i tell you no matter where you at if you have strong WiFi and keep the console on rest mode you would be able to play the game from the console to portable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lag-free play!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using my phone for remote play with a backbone controller, but there was always lag. Picture is great and no lag at all. I might finally get caught up on my games, now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi needed and runs on your ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome, but renders weird and it’s lame that it has to be on your WiFi using your ps5.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Nice Device, Poor Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say overall it’s a very nice little handheld console to play it’s also very smooth however this device is not compatible with the hotspot of newer iphone device(s) because of a security block neither T-mobile nor Playstation has been able to come up with a solution to this problem which is why I cannot give this 5 stars. They really should’ve tested compatibility when programming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Only a partial portal !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only good for playing digital games and the disk in ps - need good Internet and not one that requires consent - no browser on it ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Anywhere

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Portal transforms remote play, offering seamless, high-quality gaming on-the-go. Its intuitive design and compatibility make it a must-have for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect gift for my son. He love the portability and clarity of the screen

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    I love the portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my order on release date and on time. The portal is great for people who want the portability of their playstation 5. I use mine while i watch football at the moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and he loved it so much i guess he just forgot about his other gifts lol.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Ps portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just happy i was able to snag one before it sold out. I do recommend having a strong wifi connection. Because it does get sluggish when it doesnt.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment! I love it. The graphics drop in quality when the battery is low but otherwise it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good if you have need for it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device battery better than dual sense controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote Play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 to use with it and have to have the ps+ to use iy so cost more money to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid remote play device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid remote play device. Make sure you have good wifi connection and properly adjust PS5 settings to align with the device capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I thought the device was faulty but later realized it was a server issue from Sony. Overall great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstaytion Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the portal , thanks to Best Buy coming thru in the clutch for Xmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Christmas gift , love your store guys you always very friendly and professional team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    0 Issues

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Perfect! Excited for updates, but as discribed this is perfect. 2023 we spend more on sneakers this is literally u walking around with ur PlayStation.

    I would recommend this to a friend