Customer Ratings & Reviews

This is by far the best portable gaming console ever made, very happy with this purchase and enjoying every single moment playing with it

Brand new like. Works incredible. Highly impressed

Super easy to do this transaction, the line was fast and smooth

Great idea that doesnt work right. I have 1gig internet speed, ps5 plugged directly into my router and sitting in the same room using the portal it still glitches because of internet speed connection. Depending on the game this can be an issue as it has been for the show23 with trying to time things. If the 2nd version of this, sony adds an internal hard drive that you can load a handful of games into that would be perfect. Wanted to love this, it just doesn’t work good enough.

Best product ever would purchase again and came real fast

I love the fact I can play my game while in bed and I can also leave home and still be able to play as long as I have WiFi wherever I’m at.

This item is not really necessary if you can play on your ps5. This device is worth it if you want the handheld experience abd wabt to play anywhere in your home.

I purchased a reconditioned PlayStation Portal from Best Buy, and although the physical appearance was as stated, excellent the issue was the left controller had so much drift in it I could not even set the system up. It kept moving to different characters on its on??? So what exactly is their verification process? So the rich part wasn’t that they apparently did not do a check of the system. When I returned it, the customer service rep asked me if I wanted to just get a new one and pay the difference? What are you freaking kidding me? So I ordered online so I won’t have to drive 15 miles to BB, which I now had to do to return a defective item and you think I want to reward your company for the inconvenience caused to me? RIGHT!!!! I’ll just order a new one from Amazon and no longer do any purchases from Best Buy, this isn’t baseball. Two strikes and you’re out, do not buy anything refreshed from them.

I know it’s not its own independent system but the Portal is still really cool and fun to use. If you have good internet it works like a charm. Well worth the money!

If you have children or don’t have much time for gaming, this is a must. Just make sure your PS5 is hard wired.

Amazing addition for gamers of all types. Great audio and battery life

Works like intended, just feels weak where the controller connects to the screen.

It does exactly what it said it would do I only wish I was able to watch Netflix or Apple TV on it. And I wish you were able to download games to it like the Nintendo switch. 

Great product to play on the go. Ps5 is required to connect to the portal and it needs to be left idle at home if you want to play the portal.

Love it comes in handy if you are in the middle of a game and need to step away

I really like this portable device. I only wish it has a browser to connect to a hotel WiFi so that I don’t have to use a travel router.

Best PS5 accessory you can get. Dualsense edge is the same price and it's only a controller

Great handheld system just connect to WiFi and play along

Perfect for my needs, I can play all over the house while my family watches the television

Works great I also bought the beta so I can play a ton of extra games