Customer Ratings & Reviews

Worked as described, no issues and worked right out of box.

Great product for what it is intended for....remote play.

Really excited to experience this new product. Honestly playstation never let's me down

Pretty dope to be able to play games almost anywhere.

I love this device! Have been using it every day!!

My son love it!! The fact he can play his ps5 like it’s his switch game changer.

I wanted to like it, but just couldn't. I'm a Dad so the thought of this sounded awesome. However, I always felt like I was getting a way lesser experience playing a PS5 game on the Portal vs on my TV. The lag and latency was always terrible. So bad that when I was playing open world game, the background was so blurry I couldn't tell where I was going. Such as on Star Wars Outlaws. There was a significant delay between the controller and the actually gameplay as well. I wouldn't even bother trying to play COD or something similar. Ultimately, I ended up returning it within 14 days after a few attempts of playing a game. Just not the same experience. I live in town, have a 1gbps download speed with a mesh Wi-Fi system along with my PS5 connected via Ethernet to my router so I know it's not a connectivity issue. Also, I have a Switch OLED and the game literally played the same in handled as on the TV since it's not a "remote player" like the Portal. Maybe I had high expectations, but I would rather wait for a dedicated PlayStation handheld or just get a Switch 2 in my opinion.

It’s big it have all the pieces that come with it. It’s very controllable even though it’s huge Best game well hand hailed game. I’ve ever had.

A must have for all dads. Just make sure you have to notch wifi connection

i think that the items is quite exceptional and does in fact do what is advertised

Amazing experience, it’s one of those items that gives u a new experience

Excellent product I would really recommend it so much . Thanks Best Buy

Worked great at first. But now it connects, disconnects, connects, disconnects, connects, disconnects, etc constantly. This happens about every 30-45 seconds. Nothing has changed in my household. Search online and you will see other people having similar issues. I did all the recommended troubleshooting but it is still happening. I have had the Portal less than 3 months.

Overall a good product. Works well when on the same wifi.

I love it i can be at my lunch break and enjoy playing

I like it a lot....it really convient and light weight

Great gift, already recommended to other people they also bought as well

Very happy with it. It can be a bit laggy at times but mostly works great.

Really great quality plays very well with good internet connection

Enjoy playing it. Worth the wait. Its like having a PS5 anywhere with strong wifi.