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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 7,066 reviews
  • Rated 4 out of 5 stars

    Great for my needs after the update

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the update that allows you to connect to your PS5 through WiFi or hotspot it became worth the purchase. There are a few things like non responsive input or getting stuck scrolling. Also a little lag, but it works for what I need it for.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Nice hardware but limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is. Only useful on great wifi near the main PS5.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Laggy letdown

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this to finally release. Let me preface this with saying I have rock solid internet(wifi or wired). I also own several several electronics that have zero connectivity issues. I was able to spend about 30 mins playing this thing, and spent several hours trying to trouble shoot. It dropped connection from the ps5 over and over. I gave it two stars due to the feel of this thing being great. Everything else about it was a letdown. Save your money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option to stream games. Sometimes the connection to my PS5 isn’t the best but that may just be due to my WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing couldn’t complain kids love it I love it my wife hates it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing use it daily I would suggest for anyone with a ps5

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use it anywhere, ps5 on the go …..kinda………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can play on the controller and my family watch the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my cousin and he loves it. Now it's time to get me one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the experience overall was very pleasant I would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great mobile gaming platform.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as advertised. Easy to set up and is very sleek.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great item with stable internet connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my bad WiFi but would still recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awsome graphics , my son loves it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this you have so many cloud games to choose from and it’s very comfortable for long play time

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    PS5 Untethered!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now you can play your PS5 on the go! (Internet Connetion Required)

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Couldn’t get to work in my house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. I have great high speed Wi-Fi and no matter what I did it wouldn’t work. Know others have had success but not me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What i needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to play outside of the house great product

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Can’t recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with all the updates still has a connection issue. I tried many options online and none solve it. Wi-Fi router, ps5, and the portal in the same room that isn’t even that big and gets disconnected every 5 minutes or less. I can truly say pass on this product. I felt I just spent all this money for a paper weight. Get any game and it will be more worth it than this Portal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an actual handheld and if WiFi isn’t strong enough when ur out then ur sol, need an actual hotspot, 3.5/10

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lags too much forcing you to connect the ps system directly to internet. it is better this way but still lags.

    No, I would not recommend this to a friend