Customer Ratings & Reviews

I can play at my house at all times I recommended.

For standalone games this is a nice little device. But for it's intended use of playing games through your PS5 it is far too glitchy to be useful.

Nicely built. Feels well constructed. Terrible connection despite strong wifi network and signal. The lag makes games unplayable. Returned mine

My son loves the portal. He plays it all the time. He just complains that it lags sometimes.

PlayStation portal has been seeing daily use since I purchased it. A fast internet connection makes for crisp and fluid gameplay that is very enjoyable.

Works great with home WiFi. Playing games while on hotspot is not great but still works. I use it primarily at home when wife wants to use TV

I ordered this and made the mistake of placing the wrong shipping address on it I caught it within 30 minutes and brought it to the attention of customer service and ask them to change the address or refund the order so I can place it to the correct address. They changed the shipping address and assured me it would make it there but it didn't I'm being charged for this order and didn't receive the order at all and when I brought it to the attention I was told to bring it to the local authorities and that they couldn't do anything to help me even though it was documented that they sent it to the wrong address

Great controls, great display, easy to use software, but absolutely terrible streaming performance and quality. This product is HIGHLY dependent on having a fast and good connection to your Internet, both from the console itself and the Portal. If you can't plug an Ethernet cable into your PS5, you're guaranteed to have a bad time no matter how fast your internet is. I thought maybe it would be fine since this one is Sony's device and surely they'd make it work better than a phone with PSplay or their own streaming app, but nope. Any streaming sucks, even on excellent fast internet.

A neat Controller. Look's good . It has Hits & Misses. Remember it's a Wi-Fi Gig U need a good strong signal. On the go your choice. TV Screen got your eyes. look's so sweet. But you. Do need a PS5 Companion !. To set it off. Good Luck !.

Handheld ps5 does what it needs to do great product, sound could be louder

Works well in ur house. If u want to take it out of the place ur ps5 in u will need a stable wifi connection or hot spot. YOU NEED A PS5 to use this

Steady updates always seem to be adding functionality. Makes the future for this device very promising.

Works well at home on my network. Not good if using hotspot. Some success on WiFi outside of home. Meant for home usage. That’s the reality. But pretty cool and who know what the updates will bring.

My son got this for his birthday and he loves it. The color and graphics are very clear.

Sony made a good product for their service a dedicated player with haptic feedback only problem is remote play has and always will stink. The constant drops and lagging make this no fun. I’m returning it.

Remote play works fine on an ipad, but on a portal the audiio is delayed by a sec behind picture, making it unusable for games. Connection issues plague this as well.

On the go gaming. I wish the screen was Oled but other than that its great. Especially now that you can cloud stream.

Great ps5 device on the go!! With good internet. It also has cloud gaming!!

Portal does exactly what it advetises, ps5 gaming from anywhere in my home or out and about.

If you are a dad and have a PS5. This is the best solution for you. The quality is quite amazing. Way better than a backbone.