Customer Ratings & Reviews

Been using this for a few weeks and have been innamoured with it. However, you do need a few things for it to be worth while. You do need dependable WIFI and also a reason to need a handheld version of your PS5 that hinges on you having WIFI

Very laggy and doesn’t get very good connection! Very cool concept just wasn’t a good fit for competitive gaming.

Great device. Really useful when the kid is watching TV and I can get a bit of gaming in.

I use this more than i thought i would perfect if you want to play your game but your wife using the tv great design too

Love this remote player, even works off phone hotspot! I can play anywhere that has decent wifi. With slower wifi pretty bad graphics but still playable. Key is to have ps5 connected via lan vs wifi

Good product, but keep in mind that you will need a pretty good Internet connection.

Daily use, it’s absolutely amazing. Worth the price for sure.

Horrible connection to the ps5. Even after internet upgrades and hard wiring the ps5. Works fine on cloud games though.

Easy to set up! Highly recommended for all. Now you do not need to own ps5 to use this. But you have to pay hefty annual membership price

Loses connection with PS5 frequently when not at home. A little disappointed

Now that sony has introduced streaming cloud gaming this has become one of my favorite devices!!!!!

Only con is not able to connect headphones using Bluetooth. But I found the solution by using Airfly/Bluetooth transmitter

Excellent device. Love being able to play in the bed. No connectivity issues! Simple to connect.

The cloud streaming quality is actually excellent. Hopefully it gets out of beta soon.

Cool that you can use the device without a playstation, only reason i bought it.

The PlayStation Portal seemed like a good idea on paper: howver the delivery could have been much better. Since this is a streaming device, it solely relies on your Internet connection. This might not be a problem until there is an outage in your area that you cannot control. There is also the quality control issues. Unfortunately my unit left stick cannot move up or down and clicks when rotating. This seems to be a common issue, so if you are buying one, be sure to check the sticks! Sadly, best buy wont accept my return now so i must deal with Sony...

can only use it if PS5 Is on . Great quality, basically a ps5 controller with a screen

It’s not what I thought it was. I really wanted to like it but it’s a 5/10, might return

IT IS A VERY GOOD PRODUCT, YOU JUST SYNCHRONIZED TO YOUR PS5 AND THAT IS IT!!

An employee helped us the second we walked in! Great customer service and product.