Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7062 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 7,062 reviews
  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun using it but i dont know if it just me or what but i get i little dizzy while looking at the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me out a smile on my son face for his tenth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves and enjoy his portal cairn keep him off it and that’s only because you guys had it in stock for me to purchase thanks a lot, Best Buy are the best guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this , he Have 31 years old

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably great if you have very fast wifi

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great idea.... I simply didn't have fast enough wifi to make it work properly.. Too laggy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PSP

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to play all around the house, keep me al connected no cable needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a situational system not for all

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its situational not for me, would have been cool if it was a standalone system even if it cost 200$ more. I just dont think streaming games is ever going to be a good future for any video game enthusiast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Process was nice, easy, and smooth. I did in store pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Playstation Portal Looks Better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black much better! It just looks sleeker and more premium.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the portal. Its very durable and love the handling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very enjoyable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime I just don’t feel like sitting in the living room playing video games. Maybe right before bed I can play tekken Mortal Kombat and have a enjoyable gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, I didn’t think this was practical, but thought about and seeing my son use it’s absolutely worth it if you have a ps5, biggest complaint is you have to use Sony’s wireless headset vs any Bluetooth

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but not great, if you have a strooong wifi signal wherever you go then its a good product if not its frustrating. Keeps dropping game connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld psp

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires you to already have a n account on the psp console

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I didn't receive my order but did receive horrible

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this and made the mistake of placing the wrong shipping address on it I caught it within 30 minutes and brought it to the attention of customer service and ask them to change the address or refund the order so I can place it to the correct address. They changed the shipping address and assured me it would make it there but it didn't I'm being charged for this order and didn't receive the order at all and when I brought it to the attention I was told to bring it to the local authorities and that they couldn't do anything to help me even though it was documented that they sent it to the wrong address

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation portal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mobile game system you can find i wluld recommend to get it in best buy whit the 12 months no intrest

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Steam Deck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get a steam deck. You can’t play this offline. Your PlayStation 5 console needs to be on. In order to play this. PlayStation made an update where your console has to be on to use this. It can’t be in rest mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult to get

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited we were able to find this item in town but home delivery for $100 was ridiculous. It was sold out online and check out was out of the question. The availability of products was not guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sleek

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend who just had a baby. Perfect for gaming Dads.

    I would recommend this to a friend
  • Cons mentioned:
    Input lag

    Rated 3 out of 5 stars

    Lagging

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been pretty laggy so far, had an update and it helped some. Recently upgraded wifi will try again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laggy 5/2024

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in may of 2024 and returned less than a week later. Cod was too laggy to play, gta 5 was ok but a bit laggy. Diablo was the only game i could play without issue and $200 was not worth that on top of my ps had to be on to even use it which was slso not eortb it because if im 2 states away on vacation and theres a thunderstorm i ridk my PlayStation being fried. Psp is a better idea hopefully they bring that into play because this aint it.

    No, I would not recommend this to a friend