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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7065 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,065 reviews
  • Rated 5 out of 5 stars

    Gaming controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this controller so much........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compliment to the PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those complaining they couldn’t get one, the pre-orders were up multiple times for quite some time. Got mine no issues. Love it, especially when the TV is tied up im still able to game on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Psp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to repeat the psp the color white is brillant

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sony PlayStation portal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I thought it was. I really wanted to like it but it’s a 5/10, might return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocked me on how well it worked, easy setup had lag at first and then it seemed to slowly get better, now no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!! I love it !!! Yay !!!! I’m happy yayyyyy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire after the update and cloud gaming is pretty cool just need good WiFi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for cloud gaming. It’s really fun playing in my portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What do you need to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ykyk Son loves it What more needs to be said?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I want to thank you guys for having this device in store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warframe is good. On a Portal...it's the Celestial path to the Golden Gates, or the Lake of Fire. Either way you choose....itll add to what you love about where you are.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Biggest let down from Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive paper weight. Unplayable due to lag even when you have 300+ mbps WiFi and your Ps5 on direct lan connection. It’s the biggest Sony let down. I did all possible work around including lowering resolution on the ps5, lowered refresh rate and even lowered graphics setting on games. Still lags. Save yourself from headache. Wait till Sony fix this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this for my boyfriend’s birthday and i don’t regret it! when he’s traveling or working, the portal is still connected to his console and the quality is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    No web browser, trash product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly disappointed in this product. Its specifically made for remote play but doesnt have a web browser. My fiance bought this for me for christmas so i could still play while im out of town for work. Well without a web browser you cant access hotel wifi. Sony really dropped the ball on this one for sure. What am i suppose to do? Sit in a different room of my house to play my ps5? Whywpuld i do that ifvim in thr same house as my ps5?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    PlayStation Portal Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive screen. The only issue I am still facing is the device doesn’t connect to my PS5 when I’m outside and away from home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ....when you want to play in bed or on the go.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a strong, fast wifi connection this is a nice companion to your PS5. I would prefer a higher resolution screen, but otherwise I dont have any complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    So much potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this product worked successfully with zero connectivity issues, it would be 5 stars and worth the cost. I have very high speed internet, and tried everything to prevent the lag. Nothing worked. I was so disappointed when I had to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving 4 stars because ultimately it is just a really advanced remote control. Dont get me wrong, I love it. I just think that the graphics could be better considering the 8in screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When you want to game away from home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have great internet speed to make sure the latency is minimal,I can compete on fortnite and cod but straight from the console is where its at. Had a few bugs at setup but its good now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it is great, but the lag is often unbearable. I've tried numerous different settings with my Wi-Fi and hardwired connections on my PlayStation, but the amount of work I've had to do to get a good experience is ridiculous.

    I would recommend this to a friend