Customer Ratings & Reviews

PS Portal is a game-changer! It’s seamless navigation, and sleek design make it a great buy. Very happy with my product !!

Exactly what I wanted, remote playing because I don’t have time to get on the console.

I'm actually surprised by how often I use my Portal. It's really convenient and if you have a solid internet connection, then I recommend it.

Not a big fan, very slow to connect to the PS5 with subpar graphics. Between that and the lag in gameplay my son wouldn't even want to use it. Ended up returning item shortly after.

Connectivity is unimpressive. Leads to massive tearing and lag.

The delivery was fast had a little problem but that was fix quick

This is excellent product when you wanna play remote but only at strong wifi and non-log in pw places. It’s also good to use when someone else wants to use the TV.

I like it a lot. It was a good purchase for me!!!!

Amazing now because of the cloud gaming! It will get better and better.

Bought mine and returned within 2 weeks. Even with great internet at 500mps the lag was crazy from the ps5 to the portal. I would play spiderman, god of war and ghosts of Tsushima and all the controls wouldn’t respond quick enough if at all. Those game require precise parrying and dodging and the portal just wants doing it right. No problems on the PlayStation itself, just the portal. Also advertised that you can be somewhere completely different connected to a different WiFi than the ps5 itself. But you still have to physically turn on and log into the ps5…. So that completely defeats the purpose. If you could actually turn on the ps5 with the portal that would be different but you can’t. Unless you’re running a very simple game with low processing then the portal is just a waste of money. FYI even a game as basic as Astrobot lagged.

Open box experience was great. Packaging was good and love the product

So convenient and light weight. Easy to use and simple

Is the best ps handheld device you should give it a try by buying one from best buy

My boyfriend loves it !! Definitely recommend as a gift to anyone.

Open box excellent looked pretty much new great product

Awesome product and excellent visual. Feels very easy on the hands and is very nice visually with a strong network .

Nice attention, they really help when you’re looking for something

Great product and very easy to connect. It’s very convenient to use

I have my PS5 in my bedroom and hated playing it sitting up. SO when this portal came by I had to get it, it let me lie in bed and play. However its not great for the type of games I play. Its not the lag, my network is top notch but its just the tiny screen for my 46 year old eyes and the weight of the device. I finally realized portable gaming is not for me, so I returned it. Hopefully it goes to soeone who can really make use of thsi device.

It have a hard time getting on line with the playstation 5. You have to have the playstation on sleep mode. I was in NC it took a while to get it to work i am from MD. I in NJ now i can't get on i think it because i didn't hookup with in MD before i left. If it won't work on traveling it trashy.