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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 7,066 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what I was expecting. Keeps disconnecting from the internet. When it is connected the games that my son plays lag. I bought it for his birthday and he doesn’t even play on it anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal was a wonderful purchase. It has bought much joy to my grandchildren. I am very grateful to have made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and up to date notifications. Product qas available as stated in notification, pick up was super easy thanks to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product perfect when the TV is being used by my kids all the time. The wifi and connection is good not great but it's perfect for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box model which looked brand new. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best accessories in the world, and with the Airbuds pulse is the another galaxy thanks Sony, and best buy for exist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loves it. I was more than I expected personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at what it does.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware. The user interface is a little different than PS5 /PS4 but is easy enough to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The go to for technical

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These product was hard to find, but soon as available Best Buy was the best place to get my technical goods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I bought it. Connected to my PS5 with no issues and I can use it while I’m at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the ps5. Can't stress enough that your ps should be hardwired via ethernet for the best possible connection to avoid lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 31 year old son. He loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a glorified ipad or phone with a controller built into it but is only capable of streaming games to it and doing absolutely nothing else. Took it on a trip, couldnt use it on the hotels wifi, tried the coffee shop, same issue, so this is pretty much the WiiU of today and is pretty much pointless to have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal to a familiar but wonderful world

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good partner for ps5 or future updates Online gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a discounted open box Playstation Portal and it showed up basically brand new! Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Remote Play Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i liked that the portal has a dualsense edge and has all the effects of it. Its totally worth it if youre looking for a remote play device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was so surprised when I gave it to him ! Best gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mobile handled

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portal is great for what it is, but yes it would have been nice if it was an actual handled that didnt mirror a PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it if you have a Strong internet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best used on digital consoles with strong speed like 1gb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P s five portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted thanks You guys came through with what I wanted, so I have

    I would recommend this to a friend