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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.5 out of 5 stars with 7069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the product's top-notch picture quality and overall performance, highlighting its portability and great screen quality. They also appreciate the solid battery life and comfortable design. However, some customers have expressed concerns regarding connectivity and the presence of input lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 330 Showing 6,581-6,600 of 7,069 reviews
  • Rated 1 out of 5 stars

    Do not buy save ur time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nothing they make them out to be my kids both got one for Christmas and can’t even play them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Booty Tastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 accesory is HOT GARBAGE! Even standing rihht next to your router tour gaming experience will still have lag. Forget playing shooters online like COD. Salute to Sony for stealing $199 from me by selling a mini screen with a controller on it. My Internet is 1026 mbps and still get lag and my console is hard wired. SAVE YOUR $$$

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unplayable from Anywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the portal to use while I’m away from home. Tried to use it while at a hotel and was completely unplayable. Tried again when I was home and it was still borderline unplayable in the next room over. Returned it days later

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a great accessory if the connection was good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Choppy and overrated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great internet, and i ended up returning the portal. Buyer beware. If you like playing choppy games, go ahead and buy it. I would test the experience with the ps remote play app on your phone before being tricked into buying what is essentially a 200 dollar paper weight (it does feel njce and is super comfortable at least)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ain’t good just get a switch or steam deck, the connection isn’t good at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too many cons not enough pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had its pros and its cons. But enough cons where I’m about to go return this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Straight trash and waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money is a cool idea, but it doesn't do its job it lags and disconnects all the time no matter how excellent your WiFi is I honestly regret buying it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty pointless unless you want to play small arcade type games or story modes game. Not good for multiplayer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't as good as i expected. Has a Lcd dead pixel the day I received it. Framerate is good but nongood enough for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dont waste your money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thinking it would be great! Honestly it was horrible. My internet checked out and everything was good, but i had trouble connecting it to my playstation. The games would lag severly and i could never get it to stay connected for long. Seriously, save your money! Get a backbone instead!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great indoor/in home remote play device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool gadget if you have good Wi-Fi and it was more portable outside of home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to be standalone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good Was a good product but wasn’t a standalone game so it didn’t work for me

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Its a huge disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work well , it losing connection constantly i regret buying it honestly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful product save your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage product that doesnt connect. Pretty much useless. Please dont buy this piece of garbage product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. Lags to much with a hotspot. Only can use while connected to WiFi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. It still took over my tv so what’s the actual point

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why no Geek Squad plans for Black model??

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up my Midnight Black Portal yesterday. There was and still is no option to add a Geek Squad protection plan. This option only exists with the White Portal. Why? If you click on the WHITE Portal purchase page, you will see options to purchase a Geek Squad protection plan, just below the “Add to Cart” button. Now click on the BLACK Portal purchase page. There are no Geek Squad plans available. The White and Black Portals are identical in all ways, except for color. What is going on here? I will bs returning my Midnight Black Portal unless an option to purchase Geek Squad protection is added.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Come on Sony, you could’ve done better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool idea but fails in many ways. Battery life mediocre. Network connection is unstable. Has a hard time connecting to remote play. I wish it was fully portable, you have to stay in really close proximity to your PS5. The graphics are clean. Controls or grip is a comfy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    PlayStation Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are not able to play online games only off line

    No, I would not recommend this to a friend