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Customer reviews

Rating 4.5 out of 5 stars with 6860 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 6,860 reviews
  • Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only two issue i have with this is 1. you definitely will need playstation plus premium for cloud gaming. 2. depending on where you at the game will lag and freeze with a strong mobile hot spot...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Easy to operate, Great features, Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refurbished product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was refurbished, works great and looks brand new, will consider buying refurbished from BestBuy again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Beautiful controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Uses bluetooth and wifi to set up. Router for Wi-Fi needs to be close by for best connection. If you have the premium plus. You can stream games to the controller with out using the actual PS5. This uses the old PS Now services for this. Its light weight and is gorgeous. Buttons are quite responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally write product reviews but this one is pretty cool. Yes just like anything it has its quirks and bugs that need to be tweaked but the fact that you can have your PS4 or PS5 in your hand and play whatever is on it or in its library, all you need is a good wifi connection and you can play anywhere. I think this is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my portal. Great for when I’m traveling or visiting my parents

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Neat little streaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking device, sleek, lightweight and looks amazing. Downsides would be it only has streaming services so you are at the mercy of your connection and lag/latency issues. No twitch shooters or frame perfect fighters on here

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 portal is costly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my son for Christmas but this is something that you have to keep spending on.....you going to need wifi you also have to pay for the plus if you want more then nothing and access to your cloud....to sum it up costly but my son is happy so i guess its okay

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Pretty good overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this thing! I travel from time to time and it helps fill the boring hours spent in hotels. I have never had a strong enough wifi signal to play games like COD 6, or GTA 5, but playing slow paced single player games like FS25 is enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best gift i could have gave my man. He absolutely loves it & it doesn’t lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game for travel use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my portal during the beta phase. I am now able to play game ln the cloud, but I wold have to donnect my portal to my console for other game use. Its best to purchase the premium playstation monthly fee in order to stream games from the cloud.once you pair your console to the portal, you cam play you games on the portal as you have great internet connection. The

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Portal is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portal is great graphics great sound good but great with head phones feels great in hands only con maybe is connecting to ps5 a little slow but depends on your WiFi your in

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love the PS Portal But Have a Specific Use Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PlayStation Portal but I have a specific use case. My PS5 is in my living room and I want to play PS5 while in the bedroom while watching TV. This works well for this. The feel of the device feels great and it has a nice, large screen. I tried to use things like the Backbone but could never find a screen that was this large that would fix the Backbone. I really need to bigger screen to play these PS5 games. I can see this device could be a problem for someone that wants to play PS5 games outside the home. I have never tried doing this and don't see a use case where I would need to do that at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    Ps5 on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the wait. Screen looks great. Feels comfortable in my hands. I would suggest the PS5 hardline to the router. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer on PS5, this is a must have. Only down side is you need strong wifi. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and the staff was helpful and even understanding on any mistake or understanding on my side

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    PS Portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth and picture looks great. You definitely need a very solid wifi connection for it to be reliable or it will get pixelated/lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it he cant put it down he is so excited

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! It was a Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great with some quirks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation Portal is a sleek and well-built device that allows you to stream PS5 games over Wi-Fi, providing a smooth and immersive gaming experience with adaptive triggers and haptic feedback. It integrates seamlessly with the PlayStation ecosystem, offering easy access to your game library and PSN features. While it relies on a stable Wi-Fi connection and the battery life could be longer, it's a great addition for PS5 owners looking for a portable gaming solution.

    I would recommend this to a friend