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Customer reviews

Rating 4.5 out of 5 stars with 6860 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 6,860 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for someone who loved PS5. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice portable device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device! Works pretty good and love playing ps games on a portable device! The display is beautiful as well and colors pop. I recommend it for sure.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great device for at home play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing way to play games away from the console. I love it for when there are sports going on. The only downside is lack of play away from the home network, which does not function well. I would give it 4.5 stars for this, but since I can't I rounded up to 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Im surprised that I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone but i personally live it. Its a great solution for me when i want to play but the familybis using the TV

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing portable device!!!!but….

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase it for my son when he is away from home and the only complain he has is that sometimes it can conect remotely and sometimes it does not after doing everything that could fix the issue it semms to be just a glitch somewhere in the portal software eventually hoping they fix it with an update

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy on fairmont excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy employee Alexander lopez at fairmont helped me throught my purchase. Amazing product. The item is used and works as if it was new. Happy with my device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ok now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for those who have little kids but want to play resident evil during the day and not at ungodly hours.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me play games on the road and takes care of tons of situations

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great gift for the gamer in your life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun. Easy to navigate. Excellent quality. Sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You didn't have any new in stock so i bought one thats been used and its a good hand-held product from sony hasn't let me down yet it runs smooth i still haven't used some features yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    And now it streams too?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion for the ps5. Now you are able to cloud stream so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for PlayStation fans!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love PlayStation exclusives or just enjoy playing offline mode sports games, this is the product for you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal on open box!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous deal on an open box item. Was in perfect condition and has worked as advertised. Absolutely perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Always room for growth.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this device long, but so far I have enjoyed the ease of connecting to my PS5 when I’m out and about. As long as the internet is accessible and able to provide the minimum recommended internet speed it has worked fine. The display screen is nice and bright syncing to my PS5 with very minimal lag. Wish there were a way to save games on the device but I’m pretty that will come as time passes. Maybe not in this model but who knows.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised by the size and quality of the screen. Great comfort and light weight. Perfect for gaming on the go or when our TV is occupied

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    8/10 Portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable 9/10, once you move around 15-20 feet away item disconnects, Remote Play 8/10, Screen 10/10, Overall 9/10, glad on the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best portal remote player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the playstation portal is an amazing handheld if you alreay own a ps5 it let your streem you games with almost no lag and controller feels exactly like a dualsense perfect for playing anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it for my grand child and she loves it.i would definitely recommend this to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entertainment loving it definitely...........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Takes getting used to but great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the portal. It’s takes some getting used to because your hands are further apart and the screen is much smaller compared to a TV or monitor, but it functions pretty much like a PS5.

    I would recommend this to a friend