Customer Ratings & Reviews

Just what they wanted .A personal game system always handy .

This I a great system. Works flawlessly but it is hard to play certain games just due to the screen size. However to even have the option to play on the go is awesome so I’d say it’s a great product overall. Connects no problem with my console at home regardless of where I am which is a game changer. Very pleased!

Bought mine open box excellent and I am very happy with my purchase. Works and looks brand new, best investment as a dad of 2 who likes to game daily while my kids take up the TV. Thank you Best Buy!!

Good purchase I recommend if you own a PS5 but you can still use it with a monthly or yearly subscription

Works exactly as advertised, easy set up and good picture quality

I overall love the design and love the idea behind the system. Within my first week of owning and using it, I started having connectivity issues. I read online about moving your router and making sure that you were on a steady connection but I still had connectivity issues, and then I developed a drift in my left joystick, I ended up returning it but if they come out with an updated version that solves all of those problems out the box, I will definitely be purchasing another one

Full price is not worth it. Need excellent Internet connection to run smoothly. The lack of Bluetooth is annoying for on the go but again, it will not work unless your internet is great. Little to no issues when playing on same network as ps5

I love it. I prefer playing the cloud streaming games from the PSPlus library than connecting to my system, but all in all this is a solid handheld.

This product looks amazing and feels great in my hand It was easy to step up and use with in minutes. I love that i can enjoy my games while the family use the tv. I can play in my living room and then set up my potal to play while relaxing in my room. Love this product.

This is a pretty amazing little device. My teen sons love them and found they can be played almost anywhere with a Wifi connection, with one son playing his on his phone hotspot while in a friends car. (It lagged, but it worked!) The screen is good sized and very clear. My only concern is if the joysticks start drifting later, there is probably no quick fix. We caught these on sale, so I doubt I would have paid full price for them.

Product is good if somebody is using the tv, graphics are great. A few flaws, it lags quite a bit, especially if your far from the ps5 console. Which unfortunately also means you cant save games to it to play while on the go. Other than that, its a decent device to use for the price

Love the Portal! I often find myself playing on this more often than on my PS5 Pro and TV. Works flawlessly at home. I have not tried it away or on other WiFi networks. The new Cloud gaming option is really impressive too.

phenomenal gaming experience, plus staff was amazing and very easy to communicate with.

Im enjoying this product its great and works very good

Amazing handheld! Screen and controller and performance is great!!

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It’s a cool game. I love being able to play away from the house without carrying around the ps5 console.

very good for what it does. temper your expectations though. you need stable wifi . enjoy!!

Great product easy to use quick loading I bought it as a gift and they loved it!!

Works well when good internet is available. I wish it cpuld play local games but thats not what its designed for.