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Customer reviews

Rating 4.5 out of 5 stars with 6867 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 6,866 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think that I was going to enjoy this as much as I have. It is incredibly simple to set up and use. The functionality of being able to use your tv for the kids while you get some gaming in, is amazing and the fact that you can play it anywhere that has eifi is awesome! Some multiplayer games lag a little bit. But, the value is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    PS5 in your hands!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld! Screen and controller and performance is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works greatttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must buy for PlayStation Enthusiasts.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s made by Sony-so of course it will outshine the 3rd Party Competition. Yes you could use a Steam Deck to get close to the same experience on OLED, but let’s be honest why would you pay more? I wish the screen was OLED, but it’s simple and it works. It lags on occasion when out of home network, but it’s to be expected. Overall it’s new and I’m sure Sony will release future updates to alleviate issues. PARENTS I’m sure some have discovered you NEED a PlayStation 5 for this work. This is not a Nintendo Switch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to be unable to impress with their handheld options. The PS is so great that I keep hoping they can nail a handheld system, but this is not it. We got it for my daughter for Xmas and the connection was glitchy, the screen images were subpar and the whole experience was laggy if that makes sense. At under $200, it’s not terribly expensive, but if you’re hoping to be able to play your PS5 games outside of your house or even in another room in your own house, don’t hold your breath that this is going to be what you hope it will be, it isn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing POrtal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. I am playing anywhere. I used this last month a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good purchase but has limitations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very fashionable and great feeling to hold it.Only problem is works well with stable wifi from 15mbps going up. so some phone networks might not work well with the device which will make it useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s best to buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product built well and worth the money glad I got it ! Used more for a paperweight but atleast it looks good !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent now that they added cloud service. Works great and moderately well on just cell phone hotspot

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Love my PS Portable, only the ability to take my game anywhere in the house worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use to play casual games while sitting on the couch and having Netflix run in the background on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it graphics are great very easy to use controls very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yoooo… YO! *rap horn sound effect*

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, if you don’t have one yet… GET ONE! You can thank me later. TREAT YO SELF!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great device and value. Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything on it, I rarely touch my PS5 again since I got this. Please be mindful this will need hardwire for non-lag gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Run and get one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily to play my ps5 while my wife is watching tv. Now there's no fighting over the tv or a need for a second one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PSP Portals for All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but this has been an awesome addition to my gaming. I can keep my spouse happy by being in the same room and not isolated in my man cave.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been nice to have on my roadtrip however some lag in the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    LetDaddyWin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, with all the hate around this, I was a little worried it would be a dust collector. Nope! Sony, good job with this, and I can't wait for updates. I know you all have more to come. Yes, I have more than one TV, but the fact that I don't have to be stuck at my TV in my game room is amazing. Downstairs with the family as they watch TV. Amazing! Sayless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid device if you have a good internet connection, but the downside is having to use PS premium in order to access it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Portal good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good not great, since it depends mostly on your upload speed of your internet. Try using good ethernet cable on the ps5 for better connection. If using wifi try putting your primary bandwidth on your ps5 to the 5gtz . Also let your ps5 run for like 2 minutes before connecting, when i connect the portal immediately after turning on the game the connection was static while using wifi. Overall good accessory to have.

    I would recommend this to a friend